Top 6 Telecommunicator Jobs in Raleigh, Nc

Part-time Public Safety Telecommunicator
North Carolina State University —Raleigh, NC
- $20 an hour
- Temporary
- Mid-level
- University
911 Telecommunicator I
Town of Holly Springs —Holly Springs, NC
- $49,793.76 - $74,690.64 a year
- Overtime
- High school
- Word processing
- Pass drug screening
- Disability insurance
- Health insurance
Highway Patrol Telecommunicator in Training (Wake County)
State of North Carolina - NC State Highway Patrol —Wake County, NC
- $33,902 - $59,327 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- High school
- Paid parental leave
- Adoption assistance
Air Med Telecommunicator - Critical Care Transport
UNC Health —Chapel Hill, NC
- $20.74 - $29.52 an hour
- Full-time
- High school diploma or GED
- Critical & Intensive Care
- Data entry
Special Operations and Intelligence Unit Telecommunicator
State of North Carolina - Adult Correction —Wake County, NC
- $33,902 - $59,327 a year
- Full-time
- Adults
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
Telecomm Specialist - Medical Telecommunicators
UNC Health —Chapel Hill, NC
- $18.84 - $26.77 an hour
- Full-time
- Hospital
- Mid-level
- High school diploma or GED

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911 Telecommunicator I
Town of Holly Springs —Holly Springs, NC
Also, must maintain field-initiated calls given over the radio by field units. 12.Correctly prioritize life and death calls along with non-emergency calls.
$49,793.76 - $74,690.64 a year
TELECOMMUNICATOR
Wayne County, NC —Wayne County, NC
Work involves receiving emergency and non-emergency incoming calls, dispatching appropriate personnel (Fire, EMS, Sheriff’s Office, Municipal Police Departments…
$50,638 - $92,287 a year

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Part-time Public Safety Telecommunicator

North Carolina State University -
Raleigh, NC

Apply Now

Job Details

Temporary | Part-time | Full-time
$20 an hour

Benefits

Childcare

Qualifications

Emotional support in crisis intervention
Burglar alarm systems
Fire safety
Coordinating with emergency response agencies
Phone communication
Emergency call-taking protocols
Security alarm response
Mid-level
Compliance with security regulations
Accurate transaction records management
Phone call screening
Radio communication systems
Dispatching for fire emergencies
Fire emergency response
Public safety procedures
Collaborating with law enforcement agencies
Weather monitoring
Emotional safety support
Call monitoring
Security system monitoring (security system operation)
GPS devices
Security systems knowledge
Telephone systems
Dispatch record maintenance
Phone triage
Safety standard operating procedures
Computer-aided dispatch (CAD) software
Emergency real-time monitoring tools
Emergency dispatch systems (law enforcement)
Physical security emergency response

Full Job Description

Position Information

Posting Number

PG195937TM

Position Number

42KWD1

Position Type

Temporary

Essential Job Duties

Join Our Dynamic Team as a Part-time as needed, Public Safety Telecommunicator – Make a Real Impact!
Are you ready to be the first line of defense in keeping our campus safe? As a Public Safety Telecommunicator, you will play a pivotal role in responding to emergencies, coordinating safety efforts, and ensuring a rapid, efficient response to every situation. If you thrive under pressure and love the thrill of being part of a fast-paced, mission-critical team, this is the opportunity you’ve been waiting for!

What You’ll Do:

Be the Hero Behind the Scenes: Answer and assess emergency and non-emergency calls, quickly providing essential information to the right responders, ensuring swift action when it matters most.
Coordinate and Lead Safety Efforts: Dispatch police, fire, and rescue teams to various University locations, ensuring the right resources arrive promptly to protect and assist our community.
Harness Cutting-Edge Technology: Operate and maintain the Computer-Aided Dispatch (CAD) system, ensuring seamless and accurate communication across the entire campus.
Monitor Campus-Wide Systems: Stay alert and ready to respond to campus fire and intrusion alarms, ensuring safety protocols are executed swiftly when necessary.
Access Vital, Real-Time Information: Use the Division of Criminal Information terminal to gather and share data that helps enhance campus security and emergency response.
Ensure Operational Excellence: Manage equipment, maintain important records, and ensure everything is ready for action at a moment’s notice.

Key Responsibilities:

Collect Accurate Call Information: Gather detailed and pertinent information from calls and enter it into the Computer Aided Dispatch (CAD) system, ensuring a 95% accuracy rate.
Provide Vital Safety Information: Use telephone resources in the Emergency Communication Center (ECC) to give callers crucial public safety information.
Prioritize & Dispatch Calls: Effectively prioritize multiple calls, processing and dispatching them in a timely manner based on urgency.
Handle TDD/TTY Calls: Accept TDD/TTY calls and test the equipment weekly to ensure reliable communication when needed.
Radio Protocol & Signal Codes: Use correct radio channel assignments and signal codes while maintaining professional radio communication with a combination of ten-codes and plain language.
Process Non-Emergency Requests: Address non-emergency university service requests with the same level of professionalism and efficiency.
Time Checks & Monitoring: Perform time checks for field units and monitor SIMS fire and intrusion alarms, making timely notifications of specific alarm issues.
DCI Compliance: Ensure security and confidentiality of records in compliance with DCI regulations and maintain accurate records of DCI transactions.
Handle Calls with Sensitivity: Provide compassionate responses to distressed callers, using the appropriate language and tone to reassure them and offer assistance until help arrives.
Coordinate Activities & Communicate Effectively: Interact with colleagues, supervisors, law enforcement, emergency response teams, university officials, and the public to relay information and coordinate activities.
Analyze & Prioritize Calls: Qualify each call to determine if it’s a routine or emergency situation, initiating the necessary action based on procedures and the information received.
Dispatch & Notify Units: Dispatch the appropriate emergency units and provide them with critical, accurate call information.
Monitor & Troubleshoot Systems: Regularly monitor crime tip hotlines, weather alerts (Skyguard), fire/intrusion alarms, panic buttons, CCTV, GPS systems, and DCI, and troubleshoot any issues as they arise.

Is Time Limited

If Yes, Appointment Length

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

Health Insurance for Temporary Employees
Enhance your career with LEAD courses
Attend non-revenue generating sporting events for free.

Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Department Information

Job City & State

Raleigh, NC

Department

System Information

Classification Title

Temporary-Clerical

Working Title

Part-time Public Safety Telecommunicator

Apply Now

Refine Your Search

telecommunicator jobs in raleigh, nc

Part-time Public Safety Telecommunicator

911 Telecommunicator I

Highway Patrol Telecommunicator in Training (Wake County)

Air Med Telecommunicator - Critical Care Transport

Special Operations and Intelligence Unit Telecommunicator

Telecomm Specialist - Medical Telecommunicators

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