Top 233 Customer experience coordinator Jobs in Raleigh Nc

Customer Experience Coordinator
Carolinas Collision Center of Raleigh —Raleigh, NC
- Full-time
- Dealership
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
Lease Admin Coordinator II - REMOTE
Ryder System —Raleigh, NC
- $18.25 - $18.50 an hour
- Remote
- Research
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Operations Coordinator, Career & Professional Development
Wake Technical Community College —Raleigh, NC
- $45,396 - $56,688 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid holidays
- Disability insurance
8d
Customer Experience Coordinator
The Davey Tree Expert Company —Morrisville, NC
- $25 - $28 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Customer Experience Center Coordinator
ABB Inc. —Cary, NC
- Full-time
- Hybrid work
- 5 years
- Product management
- US work authorization
- Paid parental leave
- Health savings account
Quick Apply
7d
Executive Coordinator
UNC Health —Chapel Hill, NC
- $28.87 - $41.50 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Research
Care Coordinator
Oshi Health —Raleigh, NC
- $45,000 - $52,000 a year
- Email
- Remote
- Google Workspace
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Logistics Coordinator
Moon Audio —Cary, NC
- $20 - $35 an hour
- 8 hour shift
- Word processing
- Bachelor of Science
- Mid-level
- Disability insurance
- Health insurance
Instructor/Coordinator, Fire and Rescue
Wake Technical Community College —Raleigh, NC
- $75,000 - $82,500 a year
- Weekends as needed
- Classroom
- Research
- Mid-level
- Paid holidays
- Disability insurance
Dental Treatment Coordinator
Fuquay Family Dentistry —Fuquay-Varina, NC
- $20 - $23 an hour
- Full-time
- Dental office
- HIPAA
- Mid-level
- Health insurance
- Vision insurance
Quick Apply
1d
Construction Administrator / Project Submittal Coordinator
Owens Roofing, Inc. —Smithfield, NC
- $45,000 - $65,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Paid time off
Quick Apply
17h
Field Marketing Coordinator
LGI Homes —Raleigh, NC
- Weekends as needed
- Marketing
- Mid-level
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Quick Apply
Field Marketing Coordinator
LGI Homes —Holly Springs, NC
- Weekends as needed
- Marketing
- Mid-level
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Quick Apply
Field Marketing Coordinator
LGI Homes —Apex, NC
- Weekends as needed
- Marketing
- Mid-level
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Quick Apply
Aquatics Lead / Coordinator
SafeSplash + SwimLabs Morrisville (Triangle) —Morrisville, NC
- Part-time
- Mid-level
- Organizational skills
- Computer skills
Quick Apply
Aquatics Lead / Coordinator
SafeSplash + SwimLabs Morrisville (Triangle) —Holly Springs, NC
- Part-time
- Mid-level
- Organizational skills
- Computer skills
- Opportunities for advancement
- Flexible schedule
Quick Apply
Supply Chain Coordinator
Wasatch Photonics —Morrisville, NC
- Full-time
- Inventory management
- Computer literacy
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
2d
Receptionist / Client Experience Coordinator
Rebel Tails Grooming —Morrisville, NC
- From $17 an hour
- Full-time
- Computer skills
- In-person
- Communication skills
- 401(k)
- 401(k) matching
Quick Apply
Climbing Wall Coordinator
UNC Health —Cary, NC
- $18.84 - $26.77 an hour
- Weekends as needed
- Background check
- Bachelor's degree
- Team management
- Health insurance
- Dental insurance
Quick Apply
5d
Vehicle Exchange Coordinator - Leith Volkswagen of Raleigh
Holman —Raleigh, NC
- Full-time
- Microsoft Outlook
- Dealership
- High school diploma or GED
- Paid jury duty
- Health savings account
Quick Apply

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customer experience coordinator jobs near raleigh nc

Customer Experience Coordinator

Carolinas Collision Center of Raleigh
Raleigh, NC

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement

Qualifications

Stakeholder relationship building

Full Job Description

Be the reason our customers feel taken care of.

At Carolinas Collision Centers, a division of Capital Automotive Group, we know that an accident can turn someone's day upside down. That's why we're looking for a Collision Center Customer Experience Coordinator who can turn a stressful situation into an exceptional experience through compassion, communication, and outstanding service.

As the first face customers see and the voice they trust throughout the repair process, you'll play a vital role in creating a welcoming environment, keeping customers informed, and ensuring every interaction reflects our commitment to excellence. If you love helping people, thrive in a fast-paced environment, and enjoy building relationships, we'd love to meet you.

What You'll Be Doing:

As our Customer Experience Coordinator, you'll help create a seamless experience from the moment a customer contacts us until they're back on the road.

Welcome customers with a warm, professional, and friendly first impression.
Answer incoming phone calls, emails, and customer inquiries promptly and professionally.
Schedule repair estimates, appointments, and customer drop-offs.
Keep customers informed throughout the repair process by providing timely updates and setting clear expectations.
Coordinate communication between customers, insurance companies, estimators, technicians, and other internal teams.
Assist with vehicle check-in, documentation, repair authorizations, and administrative paperwork.
Receive customer payments and assist with invoicing as needed.
Maintain accurate customer records and ensure all documentation is complete and organized.
Help keep the front office clean, organized, and welcoming for every guest.
Look for opportunities to exceed customer expectations and create memorable experiences.
Support the collision center team with additional administrative and operational tasks as needed.

What We're Looking For:

We're looking for someone who genuinely enjoys helping others and takes pride in delivering an exceptional customer experience.

Previous experience in customer service, hospitality, reception, or an administrative role required.
Automotive, collision center, dealership, or insurance experience is a plus—but we're happy to train the right person.
Outstanding communication and people skills.
Positive attitude with a genuine passion for serving others.
Strong organizational and multitasking abilities in a fast-paced environment.
High attention to detail and ability to prioritize effectively.
Comfortable learning new technology and computer systems.
Professional appearance and demeanor.
Team player who enjoys collaborating to achieve shared goals.

What We Offer:

We believe taking care of our team is just as important as taking care of our customers.

Competitive pay
Medical, dental, and vision insurance
401(k) with company match
Paid Time Off and paid holidays
Employee discounts
Ongoing training and professional development
Opportunities for career advancement throughout Capital Automotive Group
A supportive, collaborative, and people-first culture

Why Carolinas Collision Centers?

At Carolinas Collision Centers, we don't just repair vehicles—we restore confidence. Every customer who walks through our doors is relying on us during an unexpected moment, and every team member has the opportunity to make a meaningful impact. When you join our team, you'll become part of an organization that values integrity, teamwork, continuous improvement, and delivering exceptional experiences. We invest in our people because Our Greatest Capital is Our People.

If you're ready to build a rewarding career where customer service truly matters, we'd love to welcome you to our team.

Carolinas Collision Centers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where every team member is respected, valued, and empowered to succeed.

Quick Apply

Refine Your Search

customer experience coordinator jobs in raleigh nc

Customer Experience Coordinator

Lease Admin Coordinator II - REMOTE

Operations Coordinator, Career & Professional Development

Customer Experience Coordinator

Customer Experience Center Coordinator

Executive Coordinator

Care Coordinator

Logistics Coordinator

Instructor/Coordinator, Fire and Rescue

Dental Treatment Coordinator

Construction Administrator / Project Submittal Coordinator

Field Marketing Coordinator

Field Marketing Coordinator

Field Marketing Coordinator

Aquatics Lead / Coordinator

Aquatics Lead / Coordinator

Supply Chain Coordinator

Receptionist / Client Experience Coordinator

Climbing Wall Coordinator

Vehicle Exchange Coordinator - Leith Volkswagen of Raleigh

I want to receive the latest job alert for customer experience coordinator in raleigh nc

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