Top 78 Special agent Jobs in Raleigh Nc

Customer Service Agent-Raleigh
State of North Carolina - Revenue —Wake County, NC
- $39,244 - $41,206 a year
- Full-time
- Hybrid work
- Spanish
- Word processing
- Computer literacy
- Paid parental leave
- Paid holidays
6d
Customer Service Level 2 Agent
State of North Carolina - Revenue —Wake County, NC
- $45,000 - $52,000 a year
- Full-time
- Hybrid work
- Word processing
- Computer literacy
- Criminal background check
- Paid parental leave
- Paid holidays
6d
Customer Service Agent_Seasonal
Orkin —Raleigh, NC
- $16.73 - $18.00 an hour
- Temporary
- Remote
- High school diploma or GED
- 1 year
- Communication skills
- Employee stock purchase plan
- Work from home
Guest Service Agent
Embassy Suites, Raleigh —Raleigh, NC
- Hotel
- High school diploma or GED
- Accounting
- Health insurance
- Dental insurance
Quick Apply
2d
Airline Agent, Passenger Service PT
TREGO DUGAN AVIATION OF GRAND ISLAND INC —Morrisville, NC
- $16.50 an hour
- Part-time
- Background check
- 18 years or older
- Sales
1d
Front Desk Agent
White Lodging Services Corporation —Raleigh, NC
- Weekends as needed
- Hotel
- Accounting
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
Quick Apply
9d
Airline Agent, Passenger Service
TREGO DUGAN AVIATION OF GRAND ISLAND INC —Morrisville, NC
- $16.50 an hour
- Part-time
- Background check
- 18 years or older
- Experience working with individuals with disabilities
- On-the-job training
Airport Customer Service Agent PT (AC) - RDU
Unifi Aviation, LLC —Morrisville, NC
- $15 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- No experience needed
- Paid training
- Health insurance
Front Desk Agent
NFC Amenity Management —Raleigh, NC
- $16 - $18 an hour
- Part-time
- Residential
- US work authorization
- Entry level
- Paid training
- Disability insurance
Quick Apply
Front Office Agent - PM/Night Audit
Unscripted Durham —Durham, NC
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
2d
Guest Service Agent
Doubletree by Hilton —Raleigh, NC
- Part-time
- No education required
- Sanitation
- Research
Quick Apply
Customer Service Agents
Leader Communications Inc —Raleigh, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Hotel Front Desk Agent (Part-Time)
STSS Inc —Cary, NC
- Part-time
- Oracle
- Computer literacy
- Hotel
- Flexible schedule
Customer Service Representative - State Farm Agent Team Member
Morgan Hedderich - State Farm Agent —Cary, NC
- $40,000 - $50,000 a year
- Full-time
- Office
- Children
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Matt Davis - State Farm Agent —Garner, NC
- $40,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Passenger Service Lead Agent, RDU
TREGO DUGAN AVIATION OF GRAND ISLAND INC —Morrisville, NC
- $18 an hour
- Weekends as needed
- Sales
- Writing skills
- Mid-level
14d
Customer Service Agent
NC Farm Bureau —Durham, NC
- $37,000 a year
- Entry level
Quick Apply
Front Desk Agent @ Courtyard by Marriott Raleigh Crabtree Valley
Summit Hospitality Incorporated —Raleigh, NC
- Part-time
- 18 years or older
- Hotel
- High school diploma or GED
Quick Apply
Customer Service Representative - State Farm Agent Team Member
James Zewe - State Farm Agent —Durham, NC
- $45,000 - $64,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Guest Service Agent - Downtown Raleigh
Prime Investments & Development, LLC —Raleigh, NC
- Hotel
- Entry level

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Customer Service Agent-Raleigh

State of North Carolina - Revenue
Wake County, NC

Apply Now

Job Details

Full-time
$39,244 - $41,206 a year
6 days ago

Benefits

Paid parental leave
Paid holidays
Health insurance
401(k)
Pension plan
Work from home
Parental leave
403(b)
Loan forgiveness

Qualifications

Spanish
Customer communication
Sales tax
Word processing
Computer literacy
Refund processing
Administrative experience
High school diploma or GED
Phone customer support
Billing issue inquiries
Leadership
2 years
Entry level
Bill payment support
Use tax

Full Job Description

Agency

Dept of Revenue

Division

Job Classification Title

Administrative Specialist I (S)

Position Number

Grade

NC08

About Us

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

Description of Work

If you are seeking a meaningful career in public service, a healthy work-life balance, or the chance to support North Carolina taxpayers, the NCDOR could be the ideal place for you. We are dedicated to recruiting top talent and providing clear career pathways that help you build a long-term, rewarding, and fulfilling career.

SALARY:
We are currently hiring Customer Service Agents with a $39,244 salary in our Raleigh Customer Service Center. Bilingual Agents who utilize their Spanish skills are compensated at a salary of $41,206. Upon completion of the training progression plan, employees may qualify for a hybrid work schedule (remote work options) and a 5% salary increase.

WORK:
Join the North Carolina Department of Revenue as a Customer Service Agent and help deliver exceptional service to taxpayers across the state. Our agents play a crucial role in educating taxpayers, promoting compliance with North Carolina Revenue Laws, and providing accurate, timely assistance through telephone interactions.

Responsibilities of these positions include, but are not limited to:

Professionally handle a high volume of incoming calls through telephone queues
Provide clear, accurate assistance to taxpayers and representatives regarding refunds, payment plans, tax notices, account balances, tax laws and Departmental policies
Complete comprehensive training to confidently interpret and communicate personal tax and sales and use tax laws

After successfully completing training, you will possess the knowledge, skills and abilities that support career growth and advancement within the agency and have the option to work remotely.

Knowledge Skills and Abilities/Management Preferences

Good communicator (both written and verbal) with the ability to express oneself clearly and concisely
Experience with the use of a computer and proficiency in word processing
Demonstrated experience maintaining courteous and professional behavior while dealing with controversial matters and irate customers

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).

Some highlights include:

The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
Twelve paid holidays per year
Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
Twelve sick days/year which are cumulative indefinitely
Paid Parental Leave
Personal Observance Leave and Community Service Leave
Longevity pays lump sum payout yearly based on length of service
401K, 457, and 403(b) plans
Eligibility for the Public Service Loan Forgiveness Program

This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.

To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit.

Applicants eligible for veteran's preference should attach a copy of form DD-214.

If you have general questions about the application process, you may contact Human Resources at 919-814-1200 or [email protected] .

Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at 984-275-5832.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

EEO Statement

T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Donna L Howe

Recruiter Email:

[email protected]

Apply Now

Refine Your Search

special agent jobs in raleigh nc

Customer Service Agent-Raleigh

Customer Service Level 2 Agent

Customer Service Agent_Seasonal

Guest Service Agent

Airline Agent, Passenger Service PT

Front Desk Agent

Airline Agent, Passenger Service

Airport Customer Service Agent PT (AC) - RDU

Front Desk Agent

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Guest Service Agent

Customer Service Agents

Hotel Front Desk Agent (Part-Time)

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Passenger Service Lead Agent, RDU

Customer Service Agent

Front Desk Agent @ Courtyard by Marriott Raleigh Crabtree Valley

Customer Service Representative - State Farm Agent Team Member

Guest Service Agent - Downtown Raleigh

I want to receive the latest job alert for special agent in raleigh nc

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