Top 57 Front office coordinator Jobs in Raleigh Durham, Nc

Full-Time Patient Services Coordinator/Front Desk
IVI RMA North America —Raleigh, NC
- $21 - $23 an hour
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
3d
Appointment Coordinator - Duke Perinatal of Cary
Duke Health —Cary, NC
- 8 hour shift
- Writing skills
- HIPAA
- Mid-level
- Paid time off
Patient Care Coordinator
Urban Smiles Dental —Cary, NC
- $22 - $30 an hour
- Full-time
- Dental office
- Computer literacy
- Computer skills
- Paid training
- Dental insurance
Quick Apply
2d
Receptionist and Attendance Coordinator (Part Time)
Saint Mary's School —Raleigh, NC
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Residential
6d
Dental Patient Coordinator $28-32/hr
Village Dental Raleigh —Raleigh, NC
- $28 - $32 an hour
- Full-time
- Dental office
- Mid-level
- 2 years
- Paid holidays
- Health insurance
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Dental Front Office Coordinator/Receptionist/Administrative (experienced)
RTP Pediatric Dentistry —Durham, NC
- $18 - $25 an hour
- Email
- Dental office
- Customer service
- Mid-level
- 401(k)
- Paid time off
Quick Apply
4h
Front Office Coordinator
Mindpath Health —Raleigh, NC
- $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Disability insurance
Scheduling Coordinator
Triangle Family Dentistry —Morrisville, NC
- $19 - $23 an hour
- Full-time
- Dental office
- Computer literacy
- Administrative experience
Quick Apply
Medical Spa Coordinator (Front Desk)
Synergy Face + Body —Raleigh, NC
- From $18 an hour
- Overtime
- 1 year
- Entry level
- Paid holidays
- Health insurance
Quick Apply
13d
Client Services & Office Coordinator
Hankin & Pack, PLLC —Raleigh, NC
- Full-time
- Cleaning
- 1 year
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
23h
Administrative Assistant - Pediatrics
Duke Health —Durham, NC
- Full-time
- Inventory management
- Mid-level
- Office
Weekend Per Diem Patient Services Coordinator/Front Desk
IVI RMA North America —Raleigh, NC
- $21 - $23 an hour
- Per diem
- Administrative experience
- High school diploma or GED
- Clinic
- AD&D insurance
- Paid holidays
Quick Apply
3d
Patient Care Coordinator
Results Physiotherapy —Raleigh, NC
- Weekends as needed
- Inventory management
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
10d
Front Office Coordinator
Medi-Weightloss —Chapel Hill, NC
- High school diploma or GED
- Associate's degree
- Communication skills
Quick Apply
Office Coordinator (SC-Raleigh)
Gensler —Raleigh, NC
- Full-time
- Microsoft Outlook
- Salesforce
- Mid-level
- Profit sharing
- Paid holidays
2d
Dental Front Desk Coordinator
Star Dental Partners —Raleigh, NC
- Full-time
- Dental office
- Computer literacy
- Mid-level
- Wellness program
- Paid jury duty
Front Desk Coordinator
Strata Solar LLC —Durham, NC
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Quick Apply
3d
Care Coordinator (Medical Receptionist/PSR)
Breakthrough Physical Therapy —Raleigh, NC
- $16 - $18 an hour
- Part-time
- HIPAA
- High school diploma or GED
- Clinic
Patient Coordinator
Stansell Dentistry Associates —Raleigh, NC
- $19 - $20 an hour
- Full-time
- Dental office
- Children
- Communication skills
- Paid holidays
- Paid time off
Quick Apply
Dental Scheduling Coordinator
Vivid Dentistry —Raleigh, NC
- From $21 an hour
- Full-time
- Bilingual
- HIPAA
- Administrative experience
Quick Apply
8d

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Full-Time Patient Services Coordinator/Front Desk

IVI RMA North America
Raleigh, NC

Quick Apply

Job Details

Full-time
$21 - $23 an hour
3 days ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Administrative experience
High school diploma or GED
Clerical experience

Full Job Description

Front Desk/Patient Services Coordinator

Triangle MSO, a joint venture between IVI RMA North America and UNC Health has the need for a Full-Time Patient Services Coordinator for their Raleigh, North Carolina location. This is a Monday-Friday role working 7am-3:30pm with weekend rotation.

Job Purpose: The Front Desk/Patient Services Coordinator serves as the first point of contact for patients and visitors, providing a welcoming and supportive environment while ensuring efficient clinic operations. This role is responsible for managing patient check-in, verifying documentation, coordinating communication, and supporting the care team to deliver high-quality reproductive health services. The ideal candidate is compassionate, detail-oriented, and thrives in a fast-paced, patient-centered environment.

Essential Functions and Accountabilities:

Patient Reception & Support

Greet all incoming patients and visitors with professionalism and empathy.
Update patient files and guide patients through their visit according to provider appointment templates.
Anticipate patient needs and anxieties, providing reassurance and clear communication.
Assess scheduling conflicts and recommend solutions to optimize patient flow.

Financial & Insurance Coordination

Collect patient payments and copays as required.
Collaborate with the Finance team to ensure accurate and up-to-date insurance information.
Verify patient demographic and insurance details for accuracy.

Medical Records & Communication

Send, receive, and scan medical records using fax, electronic communication, and Carelink portal.
Respond to patient emails and portal messages, escalating to appropriate teams when necessary.
Send patient balances, statements, and respond to scheduling and general inquiries.
Answer phones, return voicemails in a timely manner in accordance with office policies. Perform daily appointment confirmation calls.
Maintain patient handouts and supplies including but not limited to education/informational materials, semen analysis kits, graduation bags, coffee bar supplies and report office supply needs to supervisor.
Support Clinical Operations Specialist and New Patient Service Coordinator when necessary.

Scheduling Accuracy & Optimization

Review provider assignments to ensure accurate scheduling.
Maintain patient waitlists and track ovulation induction appointments.
Ensure timely IVF follow-up scheduling to maximize provider utilization.

Patient Satisfaction & Issue Resolution

Send patient satisfaction surveys to support quality improvement efforts.
Resolve patient concerns using de-escalation techniques and positive reassurance.

Collaborate with clinic leadership to address and resolve discrepancies when appropriate.

Participates in the education and training of new front desk staff members. Mentor peers. Promotes a collaborative and productive environment both intra-departmentally as well as inter-departmentally.

Academic Training:

High School Diploma or GED required.

Position Requirements/Experience:

Minimum of two (2) years of clerical or administrative experience is required.
Experience in the medical field preferred
Associate’s degree: Or one (1) year of experience preferred.

Bachelor’s degree: no experience required.

Technical Skills:

Customer Focus: Prioritizes patient needs and resolves issues effectively.
Technical Expertise: Proficient in Microsoft Office and scheduling systems.
Coachability: Open to feedback and committed to continuous improvement.
Accountability: Meets performance expectations and supports team goals.
Fiscal Responsibility: Understands insurance processes and budget impact.
Coaching & Training: Supports staff onboarding and participates in staff meetings and training.
Conflict Resolution: Navigates interpersonal challenges with professionalism.
Problem Solving: Applies logic and intuition to resolve operational issues.

Triangle MSO LLC offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.

Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement

About Triangle MSO LLC:

Triangle MSO LLC is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, Triangle MSO LLC embraces the great responsibility of advancing the field of human reproduction. Triangle MSO LLC Innovation, as one of the pillars of Triangle MSO LLC Global, is a renowned leader in fertility research and science. Check out our websites at: https://rmanetwork.com/ & https://www.ivirma.com/

EEO
“Triangle MSO LLC is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Triangle MSO LLC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Triangle MSO LLC are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Triangle MSO LLC will not tolerate discrimination or harassment based on any of these characteristics. Triangle MSO LLC encourages applicants of all ages.”

Quick Apply

Refine Your Search

front office coordinator jobs in raleigh durham, nc

Full-Time Patient Services Coordinator/Front Desk

Appointment Coordinator - Duke Perinatal of Cary

Patient Care Coordinator

Receptionist and Attendance Coordinator (Part Time)

Dental Patient Coordinator $28-32/hr

Dental Front Office Coordinator/Receptionist/Administrative (experienced)

Front Office Coordinator

Scheduling Coordinator

Medical Spa Coordinator (Front Desk)

Client Services & Office Coordinator

Administrative Assistant - Pediatrics

Weekend Per Diem Patient Services Coordinator/Front Desk

Patient Care Coordinator

Front Office Coordinator

Office Coordinator (SC-Raleigh)

Dental Front Desk Coordinator

Front Desk Coordinator

Care Coordinator (Medical Receptionist/PSR)

Patient Coordinator

Dental Scheduling Coordinator

I want to receive the latest job alert for front office coordinator in raleigh durham, nc

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