Top 429 Patient services representative Jobs in Randallstown, Md

Scheduling Coordinator
Orchard Mental Health Group —Baltimore County, MD
- $40,000 - $45,000 a year
- Full-time
- Hybrid work
- Inventory management
- Adults
- Office
- Dental insurance
- 401(k)
Quick Apply
Medical Scheduling Coordinator
Pacific Rehab Associates —Baltimore, MD
- $20 an hour
- Full-time
- Background check
- Spanish
- Computer literacy
- Paid holidays
- Health insurance
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5d
Front Office Administrator
Family Acupuncture Maryland —Columbia, MD
- $18 - $24 an hour
- Part-time
- Private practice
- Experience working with children
- US work authorization
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2d
PRP Coordinator/Administrative Assistant (On-Site)
BTST Services —Baltimore, MD
- $45,000 - $55,000 a year
- 8 hour shift
- Writing skills
- Mid-level
- Office
- Paid training
- Disability insurance
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Patient Coordinator
Porter Dental & Braces - a Benevis company —Baltimore, MD
- Full-time
- Dental office
- High school diploma or GED
- Experience working with children
- Paid holidays
- Health insurance
1d
Patient Service Representative
Advanced Radiology —Owings Mills, MD
- $18 - $26 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
4d
Receptionist
Summit Ambulatory Surgical Center - Continence Center (10518) —Owings Mills, MD
- $17.78 - $25.78 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Typing
- Health savings account
- AD&D insurance
6d
Medical Receptionist
ExpressCare Urgent Care —Randallstown, MD
- $16.50 - $18.00 an hour
- Overtime
- Ability to walk for extended periods
- Urgent Care
- High school diploma or GED
- Dental insurance
- Paid time off
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4d
Medical Receptionist
Crossroads Eye Physicians —Owings Mills, MD
- $17 - $19 an hour
- Full-time
- In-person
- Entry level
- 401(k)
- Paid time off
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13d
Medical Receptionist
Mercy Medical Center —Lutherville, MD
- $17.83 - $26.75 an hour
- Full-time
- High school diploma or GED
- Data entry
- Entry level
- 403(b) matching
- Paid holidays
Patient Service Representative
Patient First —Lutherville, MD
- $19.50 - $22.00 an hour
- Full-time
- 18 years or older
- Ability to walk for extended periods
- Maintenance
- Paid holidays
- Disability insurance
11d
Medical Receptionist
Michael Zang MD LLC —Catonsville, MD
- $18 - $21 an hour
- Part-time
- Anatomy knowledge
- Patient care
- In-person
- 401(k)
Quick Apply
11d
Medical Front Desk Receptionist
Total Womens Health Of Balitmo —Baltimore, MD
- $20 an hour
- Full-time
- Computer literacy
- Organizational skills
- Medical terminology
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CALL CENTER REPRESENTATIVE
Clinical Associates, P.A. —Pikesville, MD
- Full-time
- Medical office experience
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
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Patient Access Representative I
University of Maryland Medical System —Baltimore, MD
- $17.00 - $21.39 an hour
- Full-time
- Hospital
- Administrative experience
- High school diploma or GED
Call Center Operator - Healthcare
Mercy Medical Center —Baltimore, MD
- $17.83 - $26.75 an hour
- Part-time
- Hospital
- Medical office experience
- High school diploma or GED
- 403(b) matching
- Paid holidays
Office Assistant
MedStar Health —Baltimore, MD
- $18.40 - $29.74 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
2d
Patient Access Representative
Mercy Medical Center —Baltimore, MD
- $19.49 - $32.16 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Hospital
- 403(b) matching
- Paid holidays
Office Assistant
NovaCare Rehabilitation —Owings Mills, MD
- $16 - $18 an hour
- Part-time
- Office
- High school diploma or GED
- Rehabilitation center
4d
Patient Service Coordinator
MedStar Health —Baltimore, MD
- $18.70 - $32.72 an hour
- Full-time
- BLS Certification
- Urgent Care
- High school diploma or GED

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Scheduling Coordinator

Orchard Mental Health Group -
Baltimore County, MD

Quick Apply

Job Details

Full-time
$40,000 - $45,000 a year

Benefits

Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Teamwork
Medical scheduling
Medical records
Attention to detail
Organizational skills

Full Job Description

Scheduling Coordinator
Location: Hybrid – Baltimore, MD Area (Glen Burnie, Timonium & Cockeysville)
Employment Type: Full-Time

About Orchard Mental Health

About Us

QOP Management Company provides non-clinical support and management services to Orchard Mental Health Group and its affiliated practices. Our clinical sister companies are thriving, multi-location outpatient practices with more than 165 clinicians across Maryland and Northern Virginia. We offer therapy, psychiatric care, and psychological testing for children, adolescents, and adults.

We are committed to delivering compassionate, evidence-based care through both in-person and telehealth models, ensuring accessibility and flexibility for clients. Just as importantly, we foster a supportive environment for our team, encouraging collaboration, professional growth, and a shared mission of improving mental health outcomes in the communities we serve.

About the Role

We are seeking two full-time Scheduling/Access Coordinators to join our Access Team. The Scheduling Coordinator serves as a primary entry point, or “front door,” to the organization, helping ensure that each patient and referring partner experiences a responsive, supportive, and seamless entry into care.

This role manages phone, email, web-based, and ticket-based inquiries; supports intake and registration; performs insurance eligibility checks; and schedules appointments across therapy, medication management, psychological testing, and other clinical services.

The Access Coordinator owns the intake workflow from initial contact through appointment confirmation, helping create a high-quality patient experience while supporting operational efficiency.

Work Location Expectations

This is a hybrid position with routine onsite presence required. We are hiring for two Scheduling/Access Coordinator openings with the following location expectations:

Position 1:This team member will work onsite in Glen Burnie four days per week, with one virtual day per week if desired.

Position 2:This team member will work onsite four days per week, split between our Timonium and Cockeysville locations, with one virtual day per week if desired.

What You’ll Do

Patient Intake & Registration - Conduct initial intake screenings and collect accurate demographic, insurance, and clinical information. Perform insurance eligibility checks and assist with intake-related follow-up. Support timely intake completion to help reduce delays in care.
Appointment Scheduling & Care Coordination -Match patients with appropriate providers based on clinical needs, provider availability, location, and payer requirements. Coordinate scheduling across therapy, medication management, psychological testing, and specialty services.
Inquiry & Ticket Management - Serve as a first point of contact for new patient inquiries received by phone, email, website submissions, and Zendesk tickets. Communicate clearly, professionally, and compassionately with patients, families, and referring partners.
Patient Engagement & Follow-Up- Conduct outreach for incomplete intakes, pending registrations, missing documentation, or other intake-related needs. Follow up on missed intake appointments or documentation gaps.
Onsite Support - Provide onsite support and assistance to clients, providers and team members as needed. Help create a welcoming and professional onsite experience for clients and visitors. Coordinate office supplies and support inventory needs for assigned office locations. Receive, sort and distribute incoming mail and packages. Assist with general onsite administrative support to ensure smooth daily office operations.
Systems & Documentation - Accurately document communications, follow-up steps, and actions in AdvancedMD, Zendesk, and other applicable systems. Collaborate with clinical and operations teams to resolve access-related issues and improve workflows.

What We’re Looking For

Strong organizational skills and the ability to manage multiple workflows and competing priorities.
Professional, compassionate, and clear communication skills.
Strong attention to detail and accuracy in documentation and scheduling.
A proactive, flexible, and team-oriented approach.
Comfort working in a fast-paced healthcare or service-based environment.
Ability to follow established workflows while identifying opportunities for process improvement.
Sound judgment when handling sensitive information, escalations, or complex patient needs.

Qualifications

1-2 years experience in healthcare operations, clinical support, customer service, scheduling, intake coordination, or a related field.
Experience with electronic health record, ticketing, or case management systems preferred.
Experience with AdvancedMD and/or Zendesk is a plus.
Demonstrated ability to handle confidential information with professionalism and discretion.
Ability to work in a hybrid environment with routine onsite presence as outlined above.

Compensation & Benefits

Salary range of $40,000 – $45,000 annually, based on experience.
Comprehensive health, dental, and vision insurance.
401(k) retirement plan.
Paid time off, wellness days, and company holidays.
Collaborative, mission-driven, and supportive team environment.

Equal Opportunity Statement

Orchard Mental Health Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $40,000.00 - $45,000.00 per year

Work Location: Hybrid remote in Baltimore County, MD

Quick Apply

Refine Your Search

patient services representative jobs in randallstown, md

Scheduling Coordinator

Medical Scheduling Coordinator

Front Office Administrator

PRP Coordinator/Administrative Assistant (On-Site)

Patient Coordinator

Patient Service Representative

Receptionist

Medical Receptionist

Medical Receptionist

Medical Receptionist

Patient Service Representative

Medical Receptionist

Medical Front Desk Receptionist

CALL CENTER REPRESENTATIVE

Patient Access Representative I

Call Center Operator - Healthcare

Office Assistant

Patient Access Representative

Office Assistant

Patient Service Coordinator

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