Top 2 Desktop support technician Jobs in Rapid City, Sd

Computer Repair Technician
Riverside Technologies Inc —Rapid City, SD
- $20 - $22 an hour
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
- Paid holidays
- Health insurance
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Computer Repair Technician

Riverside Technologies Inc -
Rapid City, SD

Quick Apply

Job Details

Full-time
$20 - $22 an hour
1 day ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
High school diploma or GED
Driver's License
Delivery driving

Full Job Description

Description:

Riverside Technologies, Inc. is currently seeking a Computer Repair Technician. If you like working in a fast-paced environment and have great customer service skills, we welcome your application!

Job Summary:

As a Computer Repair Technician, you will be providing onsite hardware and networking support. In this role, you’ll perform installs, moves, adds, and changes. You’ll also provide technical assistance and support for computer systems and hardware. Plus, you’ll be responsible for follow-up services and problem escalation.

What You’ll Be Doing:

Providing onsite support to our customers, including hardware and networking support for desktops, laptops, and servers
Maintaining a high degree of professionalism in actions, demeanor, and dress
Performing installs, moves, adds, and changes as required as well as testing and inspecting units for quality
Communicating accurately, concisely, and professionally with the customer about important repair steps taken, parts ordered, and time estimated until completion
Providing technical assistance and support for incoming issues related to computer systems and hardware
Responding to email messages for customers seeking assistance
Maintaining daily performance of computer systems and running diagnostic programs to identify problems with computer systems
Installing, modifying, and repairing computer hardware and software
Prioritizing and reviewing work orders to schedule daily work
Developing a working knowledge of all operating standards, practices, and procedures
Performing inventory management
Performing other related duties as assigned

Requirements:

What You’ll Need:

High school diploma or GED
A+, Cisco, and HP certifications highly desired
Ability to travel when required
1 year in field service support role supporting a variety of hardware and networking equipment preferred
Sense of urgency
Must be available for varying shifts depending on customers’ needs
Regular reliable attendance
Exceptional organizational skills and a professional presence
Ability to work efficiently within a team
Must have ability to move equipment weighing up to 25 lbs.
Must have exceptional driving record and have a valid driver’s license (part of the responsibilities will be to drive a company vehicle for deliveries)
Must be able to climb ladders
Must be comfortable working at heights of 3-40 ft.
Must be able to pass drug screening and background check

What You Can Look Forward to:

We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan.
PASSION: A passionate work environment – we are passionate about finding unique, creative solutions to our customers’ challenges.
CREATIVITY: A creative environment with creative people – we enjoy finding creative solutions to different challenges.
TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.

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Computer Repair Technician

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