Top 431 Customer service team lead Jobs in Reading, Pa

Supervisor - Customer Service
Carpenter Technology —Reading, PA
- Full-time
- High school diploma or GED
- Senior level
- Associate's degree
- Disability insurance
- Health insurance
FirstEnergy Met-Ed Customer Service Representative (Job #33380)
InnoSource —Reading, PA
- $17 an hour
- Full-time
- Background check
- High school diploma or GED
- In-person
- Paid training
- Health insurance
Quick Apply
Customer Service Representative - FirstEnergy
EverStaff —Reading, PA
- $17 an hour
- Overtime
- High school diploma or GED
- In-person
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
8d
Remote Customer Service Representative
Annuity Health —Reading, PA
- $16 - $23 an hour
- Remote
- Computer literacy
- High school diploma or GED
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Customer Service & Dispatch Coordinator
Service 360 Group —Reading, PA
- $22 - $27 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
Cash Office/ Customer Service Desk Associate
Boscov's Department Store —Wyomissing, PA
- Full-time
- Office
- Computer skills
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Clean Team Lead
Walmart —Reading, PA
- $20 - $33 an hour
- Full-time
- High school
- Sanitation
- Mid-level
- Paid jury duty
- Disability insurance
3rd Shift Maintenance Supervisor
Victaulic —Alburtis, PA
- Extended hours
- Mid-level
- High school diploma or GED
- Manufacturing
Senior Sales Associate and Member Relations Specialist
Club Pilates —Lititz, PA
- $19 - $21 an hour
- Part-time
- Sales
- Customer service
- Mid-level
- 401(k) matching
- Employee discount
Quick Apply
2d
Retail Donation Support Representative - Full Time
GOODWILL KEYSTONE AREA —East Earl, PA
- $15.75 an hour
- Part-time
- 18 years or older
- English
- Forklift
Customer Service Coordinator
GOODWILL KEYSTONE AREA —Phoenixville, PA
- $16 an hour
- Weekends as needed
- Background check
- Merchandising
- Basic math
8d
Customer Development Representative
UniFirst —Breinigsville, PA
- Full-time
- High school diploma or GED
- Associate's degree
- Entry level
- Profit sharing
- Paid holidays
2d
Customer Service/Service Advisor
Boss Truck Shops, Inc —Myerstown, PA
- $16 - $25 an hour
- Weekends as needed
- Ability to walk for extended periods
- Merchandising
- Basic math
- Disability insurance
- Health insurance
Fabricating Supervisor - 2nd Shift
Packaging Corporation of America —Reading, PA
- $85,000 - $98,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- US work authorization
- AD&D insurance
- Paid holidays
Sales Support and Operations Specialist
Fraser Advanced Infomation Systems —Reading, PA
- $25.00 - $26.44 an hour
- Full-time
- Oracle
- ERP systems
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Operations Manager
Davlyn Group —Spring City, PA
- Full-time
- Engineering
- Office
- Mentoring
Quick Apply
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Pottstown, PA
- $18.30 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
3d
Welding Sales Specialist
Airgas —Reading, PA
- Full-time
- Military
- Engineering
- Mid-level
- Paid jury duty
- Commuter assistance
3rd Shift Vehicle Detail Supervisor - Night Owls Welcome
Klein Transportation, Inc. —Douglassville, PA
- $20 - $24 an hour
- Full-time
- CDL B
- Background check
- 18 years or older
- Paid training
- Health insurance
Quick Apply
Customer Service Coordinator - 2nd Shift Part Time
Penske Truck Leasing —Reading, PA
- $20 an hour
- 8 hour shift
- Spanish
- Pass drug screening
- Office
- Paid time off
- Referral program
10d

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customer service team lead jobs near reading, pa

Supervisor - Customer Service

Carpenter Technology -
Reading, PA

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Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance

Qualifications

Managing customer accounts
High school diploma or GED
Account management

Full Job Description

Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels. Carpenter Technology’s high-performance materials and advanced process solutions are an integral part of critical applications used within the aerospace, transportation, medical and energy markets, among other markets. Building on its history of innovation, Carpenter Technology’s wrought, and powder technology capabilities support a range of next-generation products and manufacturing techniques, including novel magnetic materials and additive manufacturing.

Principal Purpose of Position:

Manage and improve the operations including business systems, processes, and policies in support of customer satisfaction and corporate goals.
Manage and increase the effectiveness and efficiency of the support services through improvements to each function (quoting, order entry, invoicing, etc) as well as the coordination and communication between support and business functions.
Drive initiatives that contribute to overall customer satisfaction and operational excellence.
Develop and sustain effective and mutually beneficial relationships with Business Units, Logistics, Purchasing, Sales Force, International Operations, Credit, Planning, Manufacturing, Quality, and Finance.
Works within and in conjunction with above departments and to identify training initiatives, continuous operational improvement activities in support of overall business objectives, cost reductions, and customer satisfaction initiatives.
Provide a leadership role in daily problem solving to mitigate risk and customer dissatisfaction.
Create and lead a positive enthusiastic work environment that is team-oriented, customer focused and quality driven.
Accountable for re-engineering department to meet changing organizational and business needs.
Provide technical and functional expertise to assist team, customers, and inter departmental resources with various levels of problem resolution.
Ownership of talent selection, growth and development, succession planning and ongoing departmental performance management by providing strong leadership and coaching.
Development and maintenance of departmental metrics.
Accountable for the adherence to departmental processes and the compliance with corporate and regulatory guidelines as well as customer service best practices.
Perform all other duties and special projects as assigned.

General Profile

Coordinates and supervises the daily activities of business support, technical or production team.
Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors.
Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.
Typically, does not perform the work being supervised; supervises a minimum of two employees.

Safety and Citizenship

Ensures a safe workplace.
Promotes ways to improve the quality of life and protect the environment in the communities in which the Company does business.

Accountability

Accountable for the performance of a shift, team or unit.

Education and/or Training:

High School diploma required. Prefer a Two to Four-year degree from an accredited institution.

Relevant Work Experience:

Require 4 years of account management and prefer a minimum of 2 years people management.

Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.

Carpenter Technology Corporation’s policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.

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Refine Your Search

customer service team lead jobs in reading, pa

Supervisor - Customer Service

FirstEnergy Met-Ed Customer Service Representative (Job #33380)

Customer Service Representative - FirstEnergy

Remote Customer Service Representative

Customer Service & Dispatch Coordinator

Cash Office/ Customer Service Desk Associate

Clean Team Lead

3rd Shift Maintenance Supervisor

Senior Sales Associate and Member Relations Specialist

Retail Donation Support Representative - Full Time

Customer Service Coordinator

Customer Development Representative

Customer Service/Service Advisor

Fabricating Supervisor - 2nd Shift

Sales Support and Operations Specialist

Operations Manager

Bilingual Customer Service Specialist (Spanish)

Welding Sales Specialist

3rd Shift Vehicle Detail Supervisor - Night Owls Welcome

Customer Service Coordinator - 2nd Shift Part Time

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