Top 109 customer support representative Jobs in reading, pa

Inside Sales / Customer Support
Sylvin Technologies —Denver, PA
- $24 - $26 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
5d
Printing / Marketing Client Services Representative
Colorworks Inc —Gilbertsville, PA
- From $40,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Ground Support Representative - Aviation
Quest Diagnostics —Reading, PA
- From $17.20 an hour
- Part-time
- English
- High school diploma or GED
- Driving
- Employee stock purchase plan
- Disability insurance
Quick Apply
12d
CUSTOMER SERVICE REPRESENTATIVE I
FASTBRIDGE FIBER LLC —Wyomissing, PA
- $21 - $24 an hour
- Overtime
- Hybrid work
- Spanish
- Pass drug screening
- Office
- Work from home
Quick Apply
9d
Customer Service & Dispatch Coordinator
Service 360 Group —Reading, PA
- $22 - $27 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
Store Support
Home Depot —Reading, PA
- Entry level
- Time management
Front Desk Agent
Fairfield Inn & Suites —Reading, PA
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Flexible schedule
Quick Apply
Customer Service Representative
Giorgio Fresh Company —Blandon, PA
- From $20 an hour
- Full-time
- Background check
- High school diploma or GED
- Computer skills
- Health savings account
- Health insurance
Quick Apply
Dispatcher / Customer Service Representative
Vertex Mechanical Inc. —Reading, PA
- $18 - $25 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Patient Services Representative - Family Medicine Southern Berks
Tower Health —Reading, PA
- Part-time
- Computer literacy
- BLS Certification
- No experience needed
Quick Apply
Customer Service Representative
Vertex Mechanical Inc. —Reading, PA
- $16 - $21 an hour
- Full-time
- Mid-level
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Pediatric Dentist / General Dentist
Chord Specialty Dental Partners —Wyomissing, PA
- $270,000 - $400,000 a year
- Part-time
- Dental office
- PALS Certification
- Children
- Continuing education credits
- Disability insurance
Customer Support Representative
Comprehensive Auto Resources Company —Exton, PA
- From $38,000 a year
- 8 hour shift
- Customer service
- Office
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Technical Service Representative
REGUPOL —Lebanon, PA
- Full-time
- Background check
- Construction site
- Mid-level
- Health savings account
- Relocation assistance
Quick Apply
Veterinary Technician / Veterinary Receptionist
Mountain Shadow Veterinary Hospital —Schuylkill Haven, PA
- Full-time
- Mid-level
- In-person
- Communication skills
- Paid parental leave
- Paid holidays
9d
Plant Support Representative
Air Products and Chemical —Allentown, PA
- Urgently hiring
- Bachelor of Science
- Office
- Finance
- Paid parental leave
- AD&D insurance
Quick Apply
2d
Client Services Associate - Wyomissing, PA
Savant —Wyomissing, PA
- $57,000 - $76,600 a year
- Full-time
- Microsoft Outlook
- Inventory management
- Mid-level
- Health savings account
- AD&D insurance
Manager Patient Access
Ensemble RCM LLC —Wyomissing, PA
- $63,100 - $78,875 a year
- Full-time
- Acute care
- Hospital
- Mid-level
- Tuition reimbursement
Quick Apply
Call Center Representative
AMMEGA —Reading, PA
- Full-time
- Spanish
- ERP systems
- Mid-level
- Paid training
- Disability insurance
Quick Apply
Donor Service Representative - PT
GOODWILL KEYSTONE AREA —Muhlenberg, PA
- $15.75 an hour
- Part-time
- 18 years or older
- English
- Forklift
5d

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Inside Sales / Customer Support

Sylvin Technologies
Denver, PA

Quick Apply

Job Details

Full-time
$24 - $26 an hour
5 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Paid sick time

Qualifications

Teamwork
High school diploma or GED
Attention to detail
Manufacturing
Manufacturing company experience
Negotiation
Time management

Full Job Description

When you are part of the Orbia Polymer Solutions - Alphagary team, you are helping to advance life around the world by manufacturing materials that are made into durable, high-performance and sustainable products that connect us to technology, help us when we are sick, keep our homes warm and dry, and enhance our safety. Orbia Polymer Solutions - Alphagary designs and manufactures specialty compounds for applications that are extruded or molded by our customers into a variety of end-products that we find in everyday life.

Hybrid with 3 days required on-site
Applicants without Resumes will not be considered
Benefits are effective on the first day of employment!
401K Match of 100% of first 6% and an additional 3% contribution by company
NO RECRUITER CALLS PLEASE!

JOB SUMMARY:

As an Inside Sales/Customer Service Representative, you will act as the front-line liaison communicating effectively with customers, sales representatives, and prospects, surrounding inquiries, orders, expedites, and business issues, while positively and professionally representing Alphagary, promoting our quality products. You must proactively anticipate, coordinate, and crisply execute the necessary details, communication, and processes to ensure we understand, meet, and, whenever possible, exceed our customers' requirements. Responsbile for managing assigned customer relationships acting as inside sales support with working closely with sales representatives and pricing analyst to assist in volume fluctuations, delivery expectations, contract rebates and other sales needs.

You Will:

Effectively communicate using phone, email, and Teams Chat, maintaining a professional and positive business image when corresponding with customers and team members across all Orbia subsidiaries.
Receive customer inquiries and route each question to the applicable associate, when necessary. Ensure all email and voicemail requests are responded to within 24 hours.
Enter all new purchase orders into the ERP system and/or communicate any issues preventing the PO from being processed, within 24 hours of receipt—48 hours for Denver, Leominster and Pineville Plants.
Accurately review (contract review) and process all customer purchase orders, looking at all details to assure that the company can and will adequately meet all the customers’ requirements. Involve others, when necessary, before processing.
Process requests for quotes, customer requirements, sales orders, and change orders. The ability to complete tasks while demonstrating a thorough concern for all the areas involved. Paying attention to small details, completing tasks with a sense of urgency, and achieving near-perfect accuracy.
Document all details thoroughly and retain adequate records of inquiries and requests for future reference. Process, route, and file all associated documents and records promptly and accurately, according to Alphagary's record retention policy.
Create deliveries in the ERP system, help coordinate the shipping of orders, and effectively communicate delays and early shipments to customers.
Consistently demonstrate commitment towards achieving Aphagary's on-time delivery goals.

Qualifications:

High School diploma or G.E.D.
Must have 3+ years of customer service-related work experience
Must have 3+ years of previous experience in manufacturing industry
Demonstrate a customer-oriented mindset and ability to operate with customers’ best interests in mind.
Strong written and verbal communication skills to understand requests and problems, inform on status, and negotiate solutions.
Ability to simplify and solve simple to complex issues with focus on root cause and quick solution development.
Strong attention to detail and time management skills.
Demonstrate collaboration and teaming skills across functions to resolve issues and achieve organizational goals.
Knowledge of SAP/S4 Hana or other order/financial software a plus.

LIAISONS WITH: Customers, Sales Representatives, VP of Sales and Marketing, other team members in the Sales Department, Material/Shipping Department, Accounting, Production Manager, R & D Department

The compensation for this position will typically range from $24 - $26 per hour. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

The compensation package may also include short and long-term incentive compensation. We offer a comprehensive benefits package that includes healthcare coverage, a 401(k) retirement savings plan, paid company holidays, paid vacation time, paid sick time, parental leave, short- and long-term disability leave, and an employee assistance program. At Orbia, we are committed to taking care of our employees and believe in providing comprehensive support so you can thrive at work and home.

Alphagary is an Equal Opportunity employer that celebrates diversity in all its forms and is committed to an equitable and inclusive environment for all employees.

To learn more about Alphagary and Orbia, please visit our websites

Alphagary.com

Orbia.com

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Paid time off
Vision insurance

Experience:

customer service related: 3 years (Required)
manufacturing industry: 3 years (Required)
SAP/S4 Hana or other order/financial software : 2 years (Preferred)

Work Location: Hybrid remote in Denver, PA 17517

Quick Apply

Refine Your Search

customer support representative jobs in reading, pa

Inside Sales / Customer Support

Printing / Marketing Client Services Representative

Ground Support Representative - Aviation

CUSTOMER SERVICE REPRESENTATIVE I

Customer Service & Dispatch Coordinator

Store Support

Front Desk Agent

Customer Service Representative

Dispatcher / Customer Service Representative

Patient Services Representative - Family Medicine Southern Berks

Customer Service Representative

Pediatric Dentist / General Dentist

Customer Support Representative

Technical Service Representative

Veterinary Technician / Veterinary Receptionist

Plant Support Representative

Client Services Associate - Wyomissing, PA

Manager Patient Access

Call Center Representative

Donor Service Representative - PT

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