Top 2064 Customer care Jobs in Reading Pa

Ophthalmology Patient Access Representative
Eye Consultants of Pennsylvania —Reading, PA
- From $18 an hour
- Full-time
- Spanish
- HIPAA
- English
- Health savings account
- Health insurance
Quick Apply
AR Specialist
Clark National Accounts —Lititz, PA
- $55,000 - $70,000 a year
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Wellness program
- Paid parental leave
Facility Maintenance
Mettler Toledo —Reading, PA
- $29 - $31 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Disability insurance
- Health insurance
Customer Service Representative
Direct Wire —Denver, PA
- Full-time
- Hybrid work
- Background check
- Sales
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Crew Team Member
McDonald’s —Leesport, PA
- Up to $15 an hour
- Part-time
- High school
- Quick service & fast food restaurant
- Entry level
- Health insurance
- Tuition reimbursement
Store Associate
CVS Health —Reading, PA
- $15 - $19 an hour
- Part-time
- No high school diploma
- High school diploma or GED
- 16+ years old
- Dental insurance
- Vision insurance
2d
Personal Shopper (In-Store)
Walmart —Reading, PA
- $15 - $28 an hour
- Part-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Help Desk Technician
Watchkeep —West Reading, PA
- $40,000 - $52,000 a year
- Full-time
- Office
- Driver's License
- Travel
- Health savings account
- Health insurance
Quick Apply
Contact Center Advisor - Downtown Reading, PA
Visions Federal Credit Union —Reading, PA
- $23 - $30 an hour
- 12 hour shift
- Hybrid work
- Experience equivalent to degree accepted
- In-person
- 1 year
- Free parking
- Paid holidays
Plant Helper
Sealed Air —Reading, PA
- $23.75 an hour
- 8 hour shift
- Ability to walk for extended periods
- English
- Forklift
- Disability insurance
- Health insurance
Checkout Team Associate
Walmart —Reading, PA
- $15 - $28 an hour
- Part-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Merchandise and Stocking Associate
Sam's Club —Temple, PA
- $18 - $26 an hour
- High school
- Sales
- Merchandising
- Paid jury duty
- Disability insurance
Grocery Clerk
Walmart —Temple, PA
- $15 - $28 an hour
- Part-time
- High school
- Merchandising
- Entry level
- Paid jury duty
- Disability insurance
Sleep Scheduler / Front Desk Check-In & Check-Out
Respiratory Specialists —Reading, PA
- $18 - $20 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Call Center Representative, Shop by Phone- PT
Boscov's Department Store —Laureldale, PA
- Part-time
- Sales
- Computer literacy
- Computer skills
- Health insurance
- Employee discount
Quick Apply
Veterinary Hospital Receptionist
Petco —Reading, PA
- Part-time
- High school diploma or GED
- Cleaning
- Computer skills
- Health insurance
- 401(k)
Cafe Associate
Sam's Club —Temple, PA
- $18 - $26 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Call Center Representative, Shop by Phone- FT
Boscov's Department Store —Laureldale, PA
- Weekends as needed
- Sales
- Computer literacy
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Loss Prevention Associate
Walmart —Reading, PA
- $18 - $31 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Xfinity Retail Service Associate
Comcast Corporation —Reading, PA
- $17 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Cleaning

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Ophthalmology Patient Access Representative

Eye Consultants of Pennsylvania -
Reading, PA

Quick Apply

Job Details

Full-time
From $18 an hour

Benefits

Health savings account
Health insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Employee discount
Professional development assistance
Opportunities for advancement
Flexible schedule
Life insurance
Retirement plan

Qualifications

Interpersonal skills
Phone communication
English
Medical scheduling
High school diploma or GED
Medical administrative support
Attention to detail
Phone triage
Handling patient inquiries
Office phone management

Full Job Description

Full job description

Eye Consultants of Pennsylvania has an exciting brand new position that has been created in the newly formed call center of our practice.

Eye Consultants of Pennsylvania is a growing eye practice located in the Wyomissing area and has an additional four offices in Lebanon, Pottstown, Pottsville, and Blandon. Due to the growth of the company, a practice call center has been created and is actively recruiting for a Patient Service associate in our newly renovated call center.

This important role will be where the patient interactions begin. The Patient Service Associate must have the following qualities; vibrant, smart, multitasker sought, with background in phone service in a doctor's office making appointments, transferring calls, triage, and servicing patients

Much of our patient care and business is conducted over the phone and in most cases, we are the first means of contact, and first impression. This is a front-line, customer-service oriented position, and you should be capable of maintaining a professional and positive attitude; while promoting a positive customer / patient experience.

Eye Consultants of PA, is a great place to work, focused on patients and staff development. We welcome the opportunity to review your credentials. Kindly forward a cover letter and resume, updated and current. We look forward to hearing from you.

Responsibilities

Answers all calls and routes calls to appropriate department and/or medical secretary.
Schedules patient appointments.
Registers new patients.
Maintains HIPAA compliance at all times.
Assist with special projects assigned.
Assist Front Desk with calls and scheduling.
Process referrals from other clinics.
Ability to answer 50+ calls a day - must be “fast on your feet”
Ability to manage “call drops”, put into place process for eliminating/minimizing them.
Accountable for outstanding customer service.
Team player
Great attendance, reliability & punctuality, on time every day.
Great keyboard skills/typing

Qualifications

High School Graduate
At least two years’ experience in a medical office servicing patients on the telephone
Knowledge of insurances varieties a plus
Current application used is Nextech.
Must enjoy working in a high pressure, busy phone environment
Must be detail oriented, service focused, have a pleasant speaking voice, and possess skills in proper telephone etiquette.
Demonstrate excellent human relations in verbal, interpersonal and written skills with the ability to work cooperatively within a diverse team environment.
Ability to prioritize, follow established procedures and maintain a calm professional demeanor during busy periods and particularly in the event of an emergency.
Ability to work effectively under pressure in a high volume call center environment.
Ability to work independently with attention to detail yet uses good judgment in seeking advice when necessary.
Effective multi-tasking skills.
Bi Lingual (English and Spanish) a plus.

Requirements

Must be able to cross train at the Front Desk in Wyomissing (hours during training will vary)
Must be able to work full time at least 37.5hrs/wk
Must be able to wear uniform/scrubs

Pay: From $18.00 per hour

Benefits:

401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Professional development assistance
Retirement plan
Tuition reimbursement

Work Location: In person

Quick Apply

Refine Your Search

customer care jobs in reading pa

Ophthalmology Patient Access Representative

AR Specialist

Facility Maintenance

Customer Service Representative

Crew Team Member

Store Associate

Personal Shopper (In-Store)

Help Desk Technician

Contact Center Advisor - Downtown Reading, PA

Plant Helper

Checkout Team Associate

Merchandise and Stocking Associate

Grocery Clerk

Sleep Scheduler / Front Desk Check-In & Check-Out

Call Center Representative, Shop by Phone- PT

Veterinary Hospital Receptionist

Cafe Associate

Call Center Representative, Shop by Phone- FT

Loss Prevention Associate

Xfinity Retail Service Associate

I want to receive the latest job alert for customer care in reading pa

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