Top 486 Guest experience manager Jobs in Reading Pa

Sales Manager
Bird in Hand Corporation —Bird in Hand, PA
- From $60,000 a year
- Full-time
- Microsoft Word
- Customer service
- 5 years
- Health insurance
- Tuition reimbursement
Quick Apply
9d
Hotel Sales Manager
TKo Hospitality Management —Kutztown, PA
- $45,000 - $55,000 a year
- Weekends as needed
- Background check
- Microsoft Access
- Word processing
- Health savings account
- Paid holidays
Quick Apply
1d
Assistant Restaurant Manager
Bird-in-Hand Family Restaurant & Smorgasbord —Bird in Hand, PA
- $23 - $27 an hour
- Weekends as needed
- Restaurant management
- Mid-level
- Recruiting
- Paid training
- Health insurance
Quick Apply
Winery / Distillery Lead Bartender
Stony Run Winery —Breinigsville, PA
- From $12 an hour
- Part-time
- Bar
- Mid-level
- Time management
- Paid training
- Employee discount
Quick Apply
3d
Food and Beverage Manager
The Berkshire Country Club —Reading, PA
- From $50,000 a year
- Weekends as needed
- Background check
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager - Restaurant
Bo Jangles Famous Chicken —Reading, PA
- $50,000 - $55,000 a year
- Weekends as needed
- Restaurant management
- Mid-level
- Ability to lift 50 pounds
- Paid training
- Health insurance
Quick Apply
2d
Dining & Beverage Manager
LedgeRock Golf Club —Mohnton, PA
- Weekends as needed
- Bar
- ServSafe
- Ability to walk for extended periods
- Paid training
- Health insurance
Quick Apply
12d
Executive Chef
Montgomery County Restaurant —Montgomery County, PA
- $80,000 - $85,000 a year
- Full-time
- Bilingual
- Culinary experience
- ServSafe
- Paid time off
- Opportunities for advancement
Quick Apply
11d
Assistant General Manager
Skorpios Mediterranean Taverna & Lounge —Lititz, PA
- $60,000 - $70,000 a year
- Weekends as needed
- Management
- ServSafe
- 5 years
- Health insurance
- Paid time off
Quick Apply
General Manager - Albright College
Aramark —Reading, PA
- Sales
- Customer service
- Analysis skills
3d
Manager
McDonald’s —Gap, PA
- Up to $20 an hour
- High school
- Mid-level
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Pool Supervisor
Bird in Hand Family Inn —Bird in Hand, PA
- $16 - $19 an hour
- Part-time
- Mid-level
- Hotel
- In-person
- Paid time off
- Employee discount
Quick Apply
Asset and Development Manager
Paradise Energy Solutions —Paradise, PA
- Full-time
- Mid-level
- Office
- Project management
- AD&D insurance
- Paid holidays
Quick Apply
Assistant Manager
Arby's —Parkesburg, PA
- $16 - $18 an hour
- 8 hour shift
- Background check
- Sales
- ServSafe
- Paid training
- Health insurance
Quick Apply
Manager
McDonald’s —Wyomissing, PA
- Up to $20 an hour
- High school
- Mid-level
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Service Manager - Wyomissing
honeygrow —Reading, PA
- $17.00 - $18.25 an hour
- Email
- Hospitality
- 18 years or older
- ServSafe
- Commuter assistance
- Health insurance
Quick Apply
Customer Service Manager
GOODWILL KEYSTONE AREA —Phoenixville, PA
- $40,560 a year
- Full-time
- Bilingual
- Background check
- Microsoft Excel
Manager
McDonald’s —Hamburg, PA
- Up to $20 an hour
- High school
- Mid-level
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
General Manager - Alvernia University
Aramark —Reading, PA
- Sales
- Customer service
- Analysis skills
Restaurant General Manager
Taco Bell / KFC —Ephrata, PA
- Sales
- High school diploma or GED
- Quick service & fast food restaurant
Quick Apply

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guest experience manager jobs near reading pa

Sales Manager

Bird in Hand Corporation -
Bird in Hand, PA

Quick Apply

Job Details

Full-time
From $60,000 a year
9 days ago

Benefits

Health insurance
Tuition reimbursement
Paid time off
Employee discount
Retirement plan

Qualifications

Microsoft Word
Computer operation
Customer communication
Sales management
Customer service
Sales experience within hospitality industry
Bachelor's degree
Sales management systems proficiency
CRM system proficiency
Leadership
Time management

Full Job Description

Job Summary

We are looking for an energetic and motivated Sales Manager to lead our sales team and drive business growth. In this role, you'll be responsible for developing sales strategies, managing guest relationships, and overseeing daily sales operations. The ideal candidate is a dynamic leader with a passion for the hospitality industry, excellent communication skills, and a knack for motivating teams to achieve their best. The Sales Manager represents Bird-in-Hand in all contacts and experiences with our group Guests.

Duties & Responsibilities

1. Oversee the group sales relationships for the Family Inn, Restaurant, Stage and Artisan Village. Responsible for all group sales goals to include expectations on rates, bookings and space commitments.

2. Recognize opportunities to maximize revenue by up-selling and offering enhancements to create memorable experiences.

3. Track leads, produce contracts, forms, memos, and other documents.

4. Work well in a group environment for the benefit and common goal of the sales team.

5. Become proficient in our STS CRM platform and with necessary functions within the Lodging and Stage PMS systems.

6. Manage, lead, motivate and coach the Sales staff, including Sales Coordinator and Sales Associate. Ensure staff continue to meet established sales goals. Lead the performance management process through annual reviews.

7. Lead weekly Sales Department meetings.

8. Demonstrate the ability to multi-task in order to efficiently handle competing priorities.

9. Proactively identifies operational challenges associated with his/her event and works with the hotel/restaurant staff and guest to solve these challenges and/or develop alternate solutions.

10. Work closely with Sales Coordinators to produce the paperwork necessary for handling of contracts, deposits and payments to ensure timeliness and accuracy.

11. Demonstrate excellent customer service skills as you interact daily with our Guests. Build relationships and resolve challenges with Guests.

12. Assist with trade shows or events as requested.

13. Compile necessary reports pertaining to the operation of the Sales Department to include annual and monthly forecasts, budget, booking reports, pace reports and weekly sales updates.

14. Conduct monthly sales missions off-site to nurture existing relationships and explore new market opportunities.

15. Meet with and entertain clients as needed.

16. Coordinate with the Director of Marketing to ensure success of marketing efforts. Assist in sales strategies including special promotions and campaigns.

Requirements & Qualifications

1. Bachelor’s Degree or equivalent experience preferred

2. Five or more years of qualified hospitality sales experience with a proven track record of success.

3. Be self-motivated and have an entrepreneurial spirit.

4. Proficient in Word and Excel. Experience in Sales CRM systems.

5. Must demonstrate excellent time management skills.

6. Excellent customer service, communication, computer and organizational skills.

7. Must periodically be available outside of normal business hours. Ability to travel for two to four trade shows throughout the year.

Join us as a Sales Manager to lead a dedicated team in delivering memorable Guest experiences while driving growth and success!

Pay: From $60,000.00 per year

Benefits:

Employee discount
Health insurance
Paid time off
Retirement plan
Tuition reimbursement

Experience:

Sales: 5 years (Preferred)

Ability to Commute:

Bird in Hand, PA 17505 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

guest experience manager jobs in reading pa

Sales Manager

Hotel Sales Manager

Assistant Restaurant Manager

Winery / Distillery Lead Bartender

Food and Beverage Manager

Assistant Manager - Restaurant

Dining & Beverage Manager

Executive Chef

Assistant General Manager

General Manager - Albright College

Manager

Pool Supervisor

Asset and Development Manager

Assistant Manager

Manager

Service Manager - Wyomissing

Customer Service Manager

Manager

General Manager - Alvernia University

Restaurant General Manager

I want to receive the latest job alert for guest experience manager in reading pa

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