Top 1871 Manager, fleet client services Jobs in Reading Pa

Manager, Fleet Client Services
Cox Automotive —Reading, PA
- $74,000 - $111,000 a year
- Full-time
- Master's degree
- Driver's License
- Bachelor's degree
- Paid jury duty
- Paid holidays
SR. Mobile Diesel Mechanic
Cox Fleet —Reading, PA
- $32.25 - $40.33 an hour
- Overnight shift
- Background check
- DOT physical examination
- Residential
- Health savings account
- Health insurance
Quick Apply
7d
Construction Estimator/Project Manager with (2-3 yrs EXP)
Cocalico Builders —Denver, PA
- $41,600 - $52,000 a year
- Full-time
- Management
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
Pro Shop Manager
Flying Hills Company —Reading, PA
- From $25 an hour
- Part-time
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- Employee discount
- Flexible schedule
Quick Apply
7d
Assistant Service Manager (ASM)
Paradise Management, LLC —Coatesville, PA
- $26 - $29 an hour
- Weekends as needed
- Writing skills
- Mid-level
- Ability to climb stairs
Quick Apply
Industrial Supervisor
Axcess Industries, Inc. —Fleetwood, PA
- $35 - $50 an hour
- Full-time
- Construction site
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Irrigation Service Manager
Hydroscapes —Parker Ford, PA
- $65,000 - $80,000 a year
- Full-time
- Customer service
- Mid-level
- Organizational skills
- Health insurance
- Paid time off
Quick Apply
Recruiting Manager
Integrity Staffing Solutions —Bethel, PA
- $56,358.15 - $65,000.00 a year
- Full-time
- Background check
- Spanish
- Mid-level
- Health savings account
- Health insurance
Quick Apply
2d
Maintenance Site Leader
John F. Martin Meats & Sons LLC —Stevens, PA
- Full-time
- Mid-level
- Leadership
- Health insurance
- Paid time off
Field RN Clinical Supervisor - Per Diem (Schuylkill/Northumberland Territory)
CareGivers America —Pennsylvania
- Per diem
- CPR Certification
- Nursing
- Management
- Mileage reimbursement
Quick Apply
Branch Manager I (Limerick)
American Heritage Credit Union —Royersford, PA
- Urgently hiring
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply
Hotel Front Office Manager
Hyatt Place/ Hyatt House Lehigh Valley —Allentown, PA
- From $65,000 a year
- Weekends as needed
- Background check
- Inventory management
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Automotive Sales Manager
Scott Kia of Limerick —Royersford, PA
- Full-time
- Clean driving record
- Management
- Dealership
- Health savings account
- Health insurance
Quick Apply
Manager - Metallurgy Special Projects
Carpenter Technology —Reading, PA
- Full-time
- Bachelor's degree
- Mentoring
- Senior level
- Disability insurance
- Health insurance
Social Worker/Supports Coordinator/Case Manager
PFSC- People First Supports Coordination —Downingtown, PA
- $42,000 - $46,000 a year
- Full-time
- Hybrid work
- Mid-level
- Driver's License
- Bachelor's degree
- Mileage reimbursement
- Health insurance
Quick Apply
Commercial Insurance Account Manager
Innovative Insurance Group —Green Lane, PA
- $60,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
HVAC Installation Manager
DiBiase Heating & Cooling Company —Coatesville, PA
- $110,000 - $160,000 a year
- Full-time
- Background check
- Construction site
- Residential
- Fuel card
- Health insurance
Quick Apply
OEM Account Manager
MGS INCORPORATED —Denver, PA
- Full-time
- Mid-level
- Business development
- Driver's License
- Profit sharing
Quick Apply
Assistant Facilities Manager
National Centre for Padre Pio, Inc. —Barto, PA
- $20 - $22 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
3d
Lead Machinery Mover/Rigger (CDL A or B Required)
JGM —Chester Springs, PA
- $38 - $44 an hour
- Overtime
- CDL B
- Hospital
- CDL A
Quick Apply
4d

I want to receive the latest job alert for manager, fleet client services in reading pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

manager, fleet client services jobs near reading pa

Manager, Fleet Client Services

Cox Automotive -
Reading, PA

Apply Now

Job Details

Full-time
$74,000 - $111,000 a year

Benefits

Paid jury duty
Paid holidays
Health insurance
Military leave
Paid time off
Adoption assistance
Parental leave
401(k) matching
Volunteer time off
Bereavement leave

Qualifications

Sales negotiation
Managing customer accounts
Customer communication
Customer relationship building
Team leadership
Driver's License
Customer relationship management
Account management
Stakeholder relationship building

Full Job Description

**This is a regional position. Preference will go to applicants living in or near Eastern Pennsylvania, Southern New Jersey, or Delaware.**

The Manager of Fleet Client Services will lead and provide directions for the scheduling team to optimize work volumes and staffing levels, ensuring operational efficiency and excellent customer service. Maintains positive relationships with all site/market customers and internal business leaders.

What You'll Do:

The Manager of Fleet Client Services is responsible for managing and growing a portfolio of Fleet Maintenance clients in a high-volume market, potentially encompassing multiple small to medium markets within an assigned geographic territory. The primary responsibilities include client retention and expansion, ultimately driving a continuous revenue stream resulting in high technician efficiency and client satisfaction. Acts as a manager-level escalation point for complex customer issues.

This role is responsible for making decisions and managing accounts to ensure they achieve measurable results from the product, implementing a robust performance management process aligned with organizational expectations and utilizing tools for goal accomplishment.

Due to the requirements of the role and travel throughout the assigned territory, the ideal candidate would reside in the Eastern Pennsylvania, Southern New Jersey, or Delaware areas, but this is not required.

Here's more of what you can expect when you step up to the plate:

The Manager role involves a high level of strategic leadership, oversight, and responsibility for the overall operation of the department. It includes a more significant focus on relationship management, strategic reporting, and advocating for team needs at a higher organizational level.
Responsible for meeting and exceeding revenue and customer churn goals for the assigned market(s).
Build and maintain client relationships and ensure exceptional customer experience.
Evaluate growth opportunities by client needs and market trends, assess business options to address those needs and make recommendations to leader.
Work effectively with the national and regional Sales teams to maximize opportunities to provide value to the client.
Responsible for annual sales targets and customer churn metrics.
Partner and communicate consistently with Field Operations as they are impacted by changes with client accounts.
Provide leadership and direction to scheduling team who will coordinate services to meet needs of the client(s).
Utilizing a deep understanding of the fleet maintenance business and clients' business models, strategically align Cox Automotive's suite of products and services to ensure client success.
Serves as the key point of contact for both internal and external clients, addressing escalations and inquiries. Cultivate and maintain positive working relationships with clients to ensure a superior and positive client experience.
Monitor client, market and competitor activity and provide feedback to the team leaders on key changes and business needs.
To identify and work with 'at risk' clients, determining appropriate action plans to turnaround status/performance.
Using methods provided to closely monitor system 'red flags'/emergencies with clients and take immediate action.
Attend customer meetings as a Cox management representative.
Strategically lead and maintain transparent communication by disseminating organization information effectively through comprehensive means, including department meetings, one-on-one sessions, targeted email communications, Teams chats, and regular interpersonal engagements. As a Senior Manager, ensure that communication practices align with the organization's overarching goals, fostering a culture of openness and collaboration across various channels.
Collaborates with other departments, physical sites, and leadership - ensuring ongoing communication, coordination of activities and a high quality of customer service both internally and externally.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
Perform any other duties assigned

What's In It For You?

Here's a sneak peek of the benefits you could experience as a Cox employee:

A competitive salary and top-notch bonus/incentive plans.
A pro-sales culture that honors what salespeople (like you!) contribute to our success.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare benefits, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Professional development and continuing education opportunities.
Access to financial wellness/planning resources.

Check out all our benefits.

Who you are:

Minimum Qualifications:

Bachelor's degree in a related discipline and 6 or more years of experience in account management and client engagement. The right candidate could also have a different combination, such as a master's degree and 4 years of experience; a Ph.D. and up to 1 year of experience; or 10 years of experience in a related field
At least 1 year in a management or leadership role.
Travel required: up to 40%.
Safe Drivers needed; Valid driver's license required.

Preferred Qualifications:

Degree in a related field strongly desired (sales, marketing, finance, business, etc.)
Experience in the fleet or automobile industry preferred.
Proven track record of successfully building relationships, consulting and selling value added service solutions.
Adaptable, results oriented and proven ability to meet and exceed sales targets.
Skilled in effective negotiation techniques with strong verbal and written communication skills required
Ability to foster productive and professional internal and external business relationships required.
Ability to achieve business results through influence, executive presence, strategic thinking, and effective problem-solving skills

Come join the Cox family of businesses and make your mark today!

USD 74,000.00 - 111,000.00 per year

Compensation:

Compensation includes a base salary in the range of $74,000.00 - $111,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets

Apply Now

Refine Your Search

manager, fleet client services jobs in reading pa

Manager, Fleet Client Services

SR. Mobile Diesel Mechanic

Construction Estimator/Project Manager with (2-3 yrs EXP)

Pro Shop Manager

Assistant Service Manager (ASM)

Industrial Supervisor

Irrigation Service Manager

Recruiting Manager

Maintenance Site Leader

Field RN Clinical Supervisor - Per Diem (Schuylkill/Northumberland Territory)

Branch Manager I (Limerick)

Hotel Front Office Manager

Automotive Sales Manager

Manager - Metallurgy Special Projects

Social Worker/Supports Coordinator/Case Manager

Commercial Insurance Account Manager

HVAC Installation Manager

OEM Account Manager

Assistant Facilities Manager

Lead Machinery Mover/Rigger (CDL A or B Required)

I want to receive the latest job alert for manager, fleet client services in reading pa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected