Top 704 Operations lead Jobs in Redwood City Ca

Bus Dispatcher Lead - Transportation Lead Dispatcher
WeDriveU —Fremont, CA
- From $33 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid holidays
Quick Apply
7d
People Ops Lead
Ricursive Intelligence —Palo Alto, CA
- Full-time
- Mid-level
- In-person
Lead, Project (Operations)
Ross Stores —Dublin, CA
- $81,000 - $121,800 a year
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Bachelor of Science
- Mid-level
Programs & Business Operations Lead
Airbnb —San Francisco, CA
- $168,000 - $203,000 a year
- Online Application
- Remote
- Analysis skills
- Product management
- Senior level
Quick Apply
Operations Lead, Revenue & Payments
Tesla —Fremont, CA
- $88,000 - $162,000 a year
- Full-time
- Mid-level
- Finance
- Analysis skills
- Commuter assistance
- Health savings account
Service Execution Team Leader
IKEA US —East Palo Alto, CA
- $27.51 - $38.86 an hour
- Weekends as needed
- Background check
- Management
- Pass drug screening
- Paid parental leave
- Paid holidays
3d
Customer Operations Lead
Hercules —San Francisco, CA
- $100,000 - $250,000 a year
- Full-time
- Remote
- Mid-level
- Continuous improvement
- Travel
- Health insurance
- Dental insurance
Quick Apply
Clinical Product & Operations Lead Pharmacist
Develop Health —Menlo Park, CA
- $170,000 - $220,000 a year
- Full-time
- Hybrid work
- Office
- 3 years
- Supervising experience
- Health insurance
- Dental insurance
Product and Strategy Operations Lead, Merchant
Google —Mountain View, CA
- $222,000 - $308,000 a year
- Full-time
- 11+ years
- Master's degree
- SQL
Research Operations Lead, Biology
Anthropic —San Francisco, CA
- $150,000 - $200,000 a year
- Hybrid work
- Office
- Supervising experience
- Bachelor's degree
- Parental leave
- Flexible schedule
Product Operations Lead
Valon Tech —San Francisco, CA
- $166,000 - $195,000 a year
- Email
- Hybrid work
- System design
- Analysis skills
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick Apply
LEAD Logistics Associate - Days
Stanford Health Care —Palo Alto, CA
- $34.96 - $39.20 an hour
- Full-time
- Hospital
- Customer service
- Word processing
714 Lucid Mfg CA-New Ops Lead Driver
Formel D USA —Newark, CA
- Overtime
- Clean driving record
- Schematics
- Writing skills
Quick Apply
Production Leader / Senior Production Manager
Xona Space Systems —Burlingame, CA
- $175,000 - $220,000 a year
- Full-time
- Assembly
- Mentoring
- Recruiting
Supply Chain Operations Lead
Adobe —San Jose, CA
- $95,100 - $195,900 a year
- Full-time
- Fair chance
- Senior level
- Communication skills
Lead - Vendor Management
Freshworks —San Mateo, CA
- $105,000 - $130,000 a year
- Full-time
- Hybrid work
- 5 years
- Contracts
- Senior level
Quick Apply
Supplier Strategy Lead
Meta —Menlo Park, CA
- $145,000 - $205,000 a year
- 8 years
- Analysis skills
- Bachelor's degree
11d
Assistant Site Lead, Flight Test Operations
Zipline —Half Moon Bay, CA
- $105,000 - $140,000 a year
- Mentoring
- Recruiting
- Senior level
- Health insurance
- Dental insurance
Quick Apply
YouTube Product Strategy and Operations Lead, YouTube TV
YouTube —San Bruno, CA
- $126,000 - $180,000 a year
- Full-time
- 6 years
- SQL
- Bachelor's degree
Business Development Lead Worldwide Beats and Accessories
Apple —Cupertino, CA
- $149,700 - $225,600 a year
- Sales
- 8 years
- Business development
- Employee stock purchase plan
- Health insurance
5h

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operations lead jobs near redwood city ca

Bus Dispatcher Lead - Transportation Lead Dispatcher

WeDriveU -
Fremont, CA

Quick Apply

Job Details

Full-time
From $33 an hour
7 days ago

Benefits

Commuter assistance
Paid holidays
Health insurance
Dental insurance
Paid time off
401(k) 4% Match
On-the-job training
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Microsoft Excel
Team development
Transportation management systems
Attention to detail
Organizational skills

Full Job Description

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.

Position Summary

The Lead Dispatcher serves as the primary point of coordination within the dispatch center and acts as the on-shift operational leader. In addition to performing daily dispatching functions, the Lead Dispatcher oversees dispatcher workflow, supports drivers in the field, manages service disruptions, and partners with Operations and Safety leadership to ensure reliable and safe transportation service.

This role is responsible for monitoring routes in real time, directing drivers, handling escalations, and ensuring service levels are met. The Lead Dispatcher will also coach and support dispatch staff, maintain accurate records, and assist management with reporting and operational improvements.

Shift Hours: To Be Determined

Duties and Responsibilities

Operational Oversight

Act as the on-duty lead for dispatch operations and provide guidance to dispatch staff
Monitor service performance and route coverage to ensure on-time service delivery
Make real-time operational decisions during service disruptions, delays, accidents, or driver call-outs
Coordinate route coverage and assist with driver reassignments, late pull-outs, and service recovery
Serve as the escalation point for dispatchers, drivers, and customer service concerns

Driver & Field Communication

Monitor drivers throughout their routes using dispatch and GPS systems
Communicate specific instructions to drivers regarding passenger pick-ups, drop-offs, and route changes
Provide real-time problem solving and support to drivers in the field
Monitor traffic conditions and issue route or service alerts as needed
Partner with Operations Supervisors and Safety on incidents, breakdowns, and emergencies

Customer Service & Incident Management

Assist with investigating and resolving customer complaints and service concerns
Document incidents, service interruptions, and operational issues for vendor and management follow-up
Support accident/incident reporting procedures and coordinate communication with leadership
Oversee Lost & Found process and ensure proper documentation and follow-up

Administrative & Reporting

Ensure dispatch logs, reports, and communications are accurate and complete
Assist management with daily service reports, performance metrics, and operational tracking
Maintain compliance with company policies, safety procedures, and regulatory requirements
Identify service gaps and recommend operational improvements

Team Support & Training

Provide coaching, direction, and on-the-job training to dispatchers
Assist with onboarding and training new dispatch staff
Reinforce policies, procedures, and communication standards
Help maintain coverage schedules and support shift handoffs

Additional duties and responsibilities may apply.

Skills, Experience, and Qualifications

2+ years of experience in dispatch, transportation operations, call center, logistics, or customer service (lead or supervisory experience preferred)
Prior experience in transportation or shuttle operations strongly preferred
Strong decision-making and problem-solving skills in a fast-paced environment
Ability to manage multiple priorities and incidents simultaneously
Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
Experience using multiple systems simultaneously (dispatch software, GPS, messaging platforms)
Experience with Transportation Management Systems (TMS) preferred
Excellent written and verbal communication skills
Strong organizational skills and attention to detail
Ability to remain calm and professional during high-pressure situations
Demonstrated leadership and team-support abilities

Preferred Qualifications

CDL preferred but not required
Bilingual preferred but not required
Prior experience coordinating drivers, schedules, or route coverage
Bilingual preferred but not required

We Offer

Exceptional Medical, Dental, Vision, and Life Insurance benefits

Competitive compensation packages
401(k) with 4% employer match
Financial Wellness Tool
Commuter Benefits

Employee Assistance Program (EAP)
PTO for part-time and full-time positions
Paid holidays
Pet & Legal Insurance

On-the-job training and skills development
Internal transfer opportunities for career growth

*Benefits vary by position and location

WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.

Pay: From $33.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

operations lead jobs in redwood city ca

Bus Dispatcher Lead - Transportation Lead Dispatcher

People Ops Lead

Lead, Project (Operations)

Programs & Business Operations Lead

Operations Lead, Revenue & Payments

Service Execution Team Leader

Customer Operations Lead

Clinical Product & Operations Lead Pharmacist

Product and Strategy Operations Lead, Merchant

Research Operations Lead, Biology

Product Operations Lead

LEAD Logistics Associate - Days

714 Lucid Mfg CA-New Ops Lead Driver

Production Leader / Senior Production Manager

Supply Chain Operations Lead

Lead - Vendor Management

Supplier Strategy Lead

Assistant Site Lead, Flight Test Operations

YouTube Product Strategy and Operations Lead, YouTube TV

Business Development Lead Worldwide Beats and Accessories

I want to receive the latest job alert for operations lead in redwood city ca

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