Top 2184 Adoption agency Jobs in Remote

Help Desk Call Center Representative
Senture —Remote
- Full-time
- Remote
- Bilingual
- Pass drug screening
- High school diploma or GED
Client Relationship Specialist
Contoural, Inc. —Remote
- $65,000 - $80,000 a year
- Full-time
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health savings account
Quick Apply
Graphic Designer
Pirate Ship —Remote
- $100,000 - $115,000 a year
- Call employer
- Background check
- 6 years
- Mid-level
- Paid holidays
- Health insurance
Account Manager
Digible —Remote
- $70,000 - $87,000 a year
- Remote
- Mid-level
- Analysis skills
- Continuous improvement
- Paid parental leave
- Paid holidays
Quick Apply
Solutions Specialist I
J.D. Power —Remote
- $49,000 - $57,000 a year
- Email
- Remote
- Public speaking
- Communication skills
- Entry level
Director, Social Media Marketing
Starface World —Remote
- $140,000 - $160,000 a year
- Remote
- Management
- Mentoring
- Senior level
- Paid parental leave
- Paid holidays
Executive Assistant to CFO (Remote)
KnowBe4 —Clearwater, FL
- $90,000 - $100,000 a year
- Remote
- Background check
- Mid-level
- Accounting
- Tuition reimbursement
- Adoption assistance
Quick Apply
LN Concerts, Production Assistant
Live Nation —Remote
- Part-time
- Computer literacy
- High school diploma or GED
- Team management
- Adoption assistance
- Flexible schedule
Professional Responder – Animal Care & Handling
ASPCA —Remote
- $20 - $25 an hour
- Part-time
- English
- Mid-level
- Ability to lift 50 pounds
Client Partner Program Manager
Tinuiti —Remote
- Full-time
- Remote
- Google Workspace
- Mid-level
- Organizational skills
- Paid holidays
- Health insurance
Desktop Support Technician I
Empower AI Inc. —Remote
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- High school diploma or GED
Sales Development Representative
Megaport —Remote
- Full-time
- Remote
- Mid-level
- Commercial
- Time management
- Health insurance
- Dental insurance
Customer Success Manager
AspireIQ —Remote
- $90,000 - $110,000 a year
- Full-time
- Organizational skills
- 1 year
- Senior level
- Paid parental leave
- Health insurance
Quick Apply
Site Reliability Engineer I
Indeed —Remote
- $85,000 - $178,000 a year
- Full-time
- Computer science
- Military encouraged
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
4d
Change Management Consultant (contract)
KPMG —Remote
- $100 - $140 an hour
- Contract
- Microsoft Excel
- 5 years
- Mid-level
Client Success Manager
Slate Magazine —Remote
- $70,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- Home Health
- Hospice & Palliative Medicine
- Dental insurance
- Flexible spending account
11d
Creative Director for Events
Meeting Tomorrow —Remote
- $113,607 - $170,000 a year
- Full-time
- Remote
- 8 years
- Military encouraged
- Senior level
- Profit sharing
- Paid parental leave
Quick Apply
Paid Social Strategist
Tinuiti —Remote
- $80,000 - $95,000 a year
- Full-time
- Remote
- Mid-level
- Budgeting
- Teaching
- Paid holidays
- Health insurance
10d
Career Services Representative
Auguste Escoffier School of Culinary Arts —Remote
- $58,000 - $64,000 a year
- Overtime
- Remote
- Mid-level
- 3 years
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
International Adoption Program Coordinator
Nightlight Christian Adoptions —Remote
- $45,000 - $55,000 a year
- Full-time
- Research
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
5d

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Help Desk Call Center Representative

Senture -
Remote

Apply Now

Job Details

Full-time

Qualifications

High school diploma or GED
Ticketing system technical support

Full Job Description

Overview:

The Tier 1 Helpdesk Call Center Representative (CSR) will be responsible for providing exceptional Tier 1 customer support. This role involves handling inquiries from insurance issuers, agents, web brokers, CMS/CCIIO application users, Health Insurance Exchanges, and state agencies via phone, chat, and email.

This position is fully remote (work from home).

Important: You must complete assessments! Recruiters will not review your application submission until all assessments are complete.

At the end of the application, you’ll see a screen titled “Digital Interview.” Please wait a moment for the purple link to load—this will take you to the required assessments. These must be completed from a computer or laptop. Assessments must be completed before moving forward in the process.

Qualifications:

High School Diploma or GED.
Ability to successfully pass a federal background investigation and drug screen.
Prior experience as a customer service representative including help desk and ticketing support.
Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.
Willingness to undergo training for business acumen adoption, service desk operational processes, and information dissemination aligned with a Tier 1 service desk function.
Bilingual a plus

Must successfully pass preemployment criteria testing and when applicable, an internet speed test

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Responsibilities:

Deliver Tier 1 service desk support for various stakeholders, including insurance issuers, agents, web brokers, CMS/CCIIO application users, Health Insurance Exchanges, and state agencies.
Assist with account access issues, such as password resets and unlocking accounts for marketplace applications, including COTS products like TIBCO MFT.
Log user inquiries in ServiceNow and assign them to the appropriate internal groups before escalating to Tier 2 support.
Triage inquiries based on marketplace functions and direct them to the relevant marketplace systems or CCIIO business groups, utilizing skills and knowledge acquired through training.
Provide general policy information as supplied by business owners and Tier 2 systems.
Offer process guidance to requesters based on information provided by business owners and Tier 2 support teams.
Perform other duties and tasks as assigned.

Apply Now

Refine Your Search

adoption agency jobs in remote

Help Desk Call Center Representative

Client Relationship Specialist

Graphic Designer

Account Manager

Solutions Specialist I

Director, Social Media Marketing

Executive Assistant to CFO (Remote)

LN Concerts, Production Assistant

Professional Responder – Animal Care & Handling

Client Partner Program Manager

Desktop Support Technician I

Sales Development Representative

Customer Success Manager

Site Reliability Engineer I

Change Management Consultant (contract)

Client Success Manager

Creative Director for Events

Paid Social Strategist

Career Services Representative

International Adoption Program Coordinator

I want to receive the latest job alert for adoption agency in remote

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