Top 141 Beauty industry technology Jobs in Remote

Client Success Manager
PatientNow —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
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Business Support Specialist-Salon and Spa space
Millennium Systems International —Remote
- $38,000 - $40,000 a year
- Full-time
- US work authorization
- Associate's degree
- Communication skills
- AD&D insurance
- Paid holidays
Quick Apply
3d
Dir. Education, YSL
l'Oréal —Remote
- Full-time
- Mentoring
- Organizational skills
- Senior level
- Paid holidays
- Health insurance
Quick Apply
National Retail Chain Account Sales Manager (Beauty Products)
L & P Sales Inc. —Remote
- $120,000 - $200,000 a year
- Full-time
- Remote
- Contracts
- Senior level
- Communication skills
- Health insurance
- Retirement plan
Quick Apply
7d
Team Lead, Client Success
PatientNow —Remote
- $90,000 - $100,000 a year
- Full-time
- Remote
- Analysis skills
- Mentoring
- Training & development
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Public Relations Specialist
LTK USA —Remote
- Full-time
- Remote
- Research
- Mid-level
- US work authorization
- Paid parental leave
- Health insurance
Quick Apply
English Instructor (Morning and Evening)
LTT Enterprises, INC. (Gwinnett/Meridian) —Remote
- Part-time
- Remote
- Customer service
- English
- Mid-level
- Opportunities for advancement
Quick Apply
Client Sales & Insights Director - Remote - Media Beauty
Circana —New York, NY
- $102,000 - $135,000 a year
- Remote
- Background check
- Senior level
- 4 years
- Health insurance
- Dental insurance
Quick Apply
Sales & Business Development Expert (Retail SaaS) – Mid-Level (Remote,
Iterate.ai —Remote
- $120,000 - $140,000 a year
- Remote
- Mid-level
- 3 years
- Travel
- Health insurance
- 401(k)
Quick Apply
Implementation Specialist
PatientNow —Remote
- $60,000 - $72,000 a year
- Full-time
- Remote
- Mid-level
- Organizational skills
- 2 years
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Web & UI/UX Designer
Kitsch LLC —Remote
- Full-time
- Bachelor's degree
- Senior level
- 4 years
Director, Product Marketing
Madison Reed —Remote
- $150,000 - $155,000 a year
- Full-time
- Remote
- Travel
- Fair chance
- Senior level
- Commuter assistance
- Health savings account
Quick Apply
Account Executive
PatientNow —Remote
- $85,000 - $90,000 a year
- Full-time
- Remote
- Google Workspace
- Marketing
- Business development
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Business Development Representative
Radial, Inc. —Remote
- $60,200 - $102,400 a year
- Online Application
- Writing skills
- Mid-level
- Business development
- Health savings account
- Disability insurance
Referral Partner — RxPNow
iregen regeneration medicine —Remote
- $1,800 - $18,000 a month
- Entry level
- Referral program
Business Development Representative
Shop My —Remote
- From $65,000 a year
- Remote
- Research
- Mid-level
- Business development
- Health insurance
- Dental insurance
Sales Development Representative
PatientNow —Remote
- $58,000 - $60,000 a year
- Full-time
- Remote
- Customer service
- Mid-level
- Business development
Quick Apply
Account Executive -Salon and Spa Space
Millennium Systems International —Remote
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- AD&D insurance
- Paid holidays
Quick Apply
2d
Senior Manager, AI & Digital Shopping
Sephora —San Francisco, CA
- $130,000 - $174,000 a year
- Full-time
- Remote
- 6 years
- Analysis skills
- Product management
- Health savings account
- Disability insurance
3d
VP of Marketing
LHH US —Seattle, WA
- $165,000 - $180,000 a year
- Remote
- Travel
- Military encouraged
- Fair chance
- Paid parental leave
- Health insurance
Quick Apply

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beauty industry technology jobs near remote

Client Success Manager

PatientNow
Remote

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year

Qualifications

Customer communication

Full Job Description

Company Overview: Designed for beauty, built for growth, PatientNow brings clinical-grade EMR with intuitive charting, smart AI automation, advanced photography, marketing, patient engagement, and seamless practice management into one elegant system. Everything works together naturally, helping clients create a smooth, intentional patient experience from consultation to checkout. Supported by a U.S.-based team that understands the pace and artistry of aesthetics, PatientNow provides the technology and partnership to scale with confidence.

Vision: Empowering practices and businesses to improve health and wellness worldwide by helping their clients look and feel their best.

Mission: PatientNow is elevating businesses focused on beauty, wellness and medical aesthetics with innovative, all-in-one software and consulting service solutions. People who partner with us stand out in the industry with strong market differentiation, while streamlining operations for long term success and sustainable growth.

Values:

Show up – being present and supportive: for each other through collaboration and respect, for our customers with exceptional service, and for the business with dedication to excellence and growth.
Own the outcome – By understanding the objective, exceeding expectations with pride, confirming resolution, communicating early and often, and continuously learning and improving
Be Authentic – By sharing thoughts and opinions, keeping promises, showing your true self, and engaging with respect

Position Summary: The Client Success Manager is responsible for managing a high-volume portfolio of PatientNow customers, including single-location medspas, salons, and growing aesthetic practices. This customer segment operates at significant scale, making operational efficiency, digital engagement, and smart automation just as important as building trusted customer relationships.

This individual contributor will own customer retention, product adoption, and expansion within their portfolio while helping build and optimize scalable customer success programs. The ideal candidate enjoys designing efficient processes, leveraging automation and AI tools, and delivering exceptional customer experiences across a large book of business. This position reports to the Director of Client Success and is fully remote.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Manage a high-volume portfolio of customers, delivering proactive guidance that drives adoption, retention, and customer satisfaction.
Execute a scalable customer engagement strategy by leveraging automation, digital communication, and personalized outreach throughout the customer lifecycle.
Build, maintain, and optimize automated playbooks within ChurnZero, including health score triggers, risk alerts, onboarding journeys, and renewal campaigns.
Utilize AI tools such as ChatGPT, Microsoft Copilot, ProShort, or similar technologies to create personalized customer communications, educational content, and workflow efficiencies.
Identify customer health trends using ChurnZero data, product usage metrics, and other leading indicators, proactively engaging customers at risk of churn.
Drive product adoption and identify opportunities for upsell and cross-sell through consultative customer conversations and business reviews.
Develop and deliver digital-first engagement programs, including webinars, video communications, scalable business reviews, and educational campaigns.
Partner closely with Sales, Support, Product, and Customer Success leadership to improve customer experiences, refine processes, and share customer insights.
Maintain accurate customer records and activity within ChurnZero and Salesforce to ensure visibility into customer health, engagement, and business outcomes.
Stay current on PatientNow products, payment solutions, AI capabilities, and trends within the medical aesthetics industry to provide strategic guidance to customers.

Competencies: To perform the job successfully, an individual should demonstrate the following.

Adaptability - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals.

Business Ethics – Inspires the trust of others. Keeps commitments. Treats people with respect. Upholds organizational values. Works with integrity and ethics.

Communications - Exhibits good listening and comprehension. Clearly expresses ideas and thoughts in written as well as verbal form. Selects and uses appropriate communication methods.

Continuous Learning - Assesses own strengths and weaknesses. Continuously pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others.

Problem Solving - Develops creative solutions. Gathers and analyzes information skillfully. Identifies and resolves problems in a timely manner. Works well in group problem solving situations.

Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback.

Education/Experience:

2+ years of Client Success Management or Account Management experience, preferably managing a high-volume book of business.
Experience leveraging customer success platforms such as ChurnZero, Gainsight, Totango, or similar solutions.
Hands-on experience using automation and AI tools to improve customer engagement and operational efficiency.
Experience with CRM platforms such as Salesforce preferred.
Strong analytical skills with the ability to interpret health scores, customer usage data, and renewal indicators to prioritize engagement.
Excellent written and verbal communication skills, with the ability to create compelling digital customer experiences at scale.
Process-oriented mindset with enthusiasm for building and improving scalable customer success programs.
Highly organized with exceptional time management skills and the ability to effectively prioritize a large customer portfolio.
Strong sense of ownership, accountability, and customer advocacy.
Familiarity with PatientNow or similar practice management, healthcare SaaS, or payment platforms is preferred.
Experience supporting customers within SaaS, healthcare technology, medical aesthetics, or related industries is preferred.

The pay range for this role is:
70,000 - 90,000 USD per year(Remote (United States))

Quick Apply

Refine Your Search

beauty industry technology jobs in remote

Client Success Manager

Business Support Specialist-Salon and Spa space

Dir. Education, YSL

National Retail Chain Account Sales Manager (Beauty Products)

Team Lead, Client Success

Public Relations Specialist

English Instructor (Morning and Evening)

Client Sales & Insights Director - Remote - Media Beauty

Sales & Business Development Expert (Retail SaaS) – Mid-Level (Remote,

Implementation Specialist

Web & UI/UX Designer

Director, Product Marketing

Account Executive

Business Development Representative

Referral Partner — RxPNow

Business Development Representative

Sales Development Representative

Account Executive -Salon and Spa Space

Senior Manager, AI & Digital Shopping

VP of Marketing

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