Top 3511 Customer advocate Jobs in Remote

Customer Experience Advocate
Protective —Remote
- $41,600 - $45,000 a year
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Paid parental leave
- Disability insurance
Quick Apply
1d
Customer Outreach Advocate
Harris Health —Houston, TX
- $19.81 - $24.76 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Sales
- Health insurance
- Dental insurance
8d
Customer Support Representative
ibynd —Remote
- $25 an hour
- Part-time
- Remote
- Google Workspace
- Mid-level
- 2 years
Quick Apply
Customer Care Advocate I
WellDyne —Remote
- Monday to Friday
- Remote
- Computer literacy
- HIPAA
- Office
Quick Apply
2d
Customer Success Advocate
ClearStar —Remote
- $35,000 - $38,000 a year
- Full-time
- Remote
- Background check
- Continuous improvement
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Quick Apply
Customer Success Advocate
1-800 Contacts —Draper, UT
- $15 - $21 an hour
- Weekends as needed
- Remote
- Computer literacy
- Mid-level
- Typing
- Health insurance
- Dental insurance
Quick Apply
14h
Healthcare Member Advocate
Senture —Remote
- Full-time
- Remote
- Computer literacy
- Pass drug screening
- High school diploma or GED
- Paid training
- Paid time off
Customer Care Associate
Health Advocate —Remote
- From $16.50 an hour
- Full-time
- Remote
- Medical office experience
- HIPAA
- Organizational skills
- Paid holidays
- Health insurance
Customer Service Associate Representative - Cigna Healthcare - Remote
The Cigna Group —Washington, DC
- $17.75 - $19.00 an hour
- Online Application
- Remote
- Basic math
- Research
- Windows
- Paid holidays
- Health insurance
2d
Customer Support Associate
M7 Health —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
- Paid training
Quick Apply
Customer Care Advocate
Regal Rexnord —New Hartford, CT
- $40,000 - $50,000 a year
- Online Application
- Remote
- Residential
- Microsoft Office
- High school diploma or GED
- Health savings account
- AD&D insurance
Customer Solutions Advocate
Bardavon Health Innovations —Remote
- Spanish
- Word processing
- Office
- Health insurance
- 401(k)
Quick Apply
Customer Advocate, Remote
Disabled Veteran Solutions —Akron, OH
- From $17 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Customer Financial Specialist Associate (Eastern United States resident)
Geisinger —Remote
- Full-time
- Remote
- High school diploma or GED
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Work At Home-Credentialing Advocate
Sagility —Remote
- $16 an hour
- Weekends as needed
- Remote
- 18 years or older
- Microsoft Outlook
- Administrative experience
- Paid training
- Disability insurance
Consumer Advocate
AvevoRx, LLC —Remote
- $20 - $24 an hour
- Part-time
- Remote
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
- 401(k)
- 401(k) matching
Quick Apply
8d
Customer Success Agent
Order.co —Chicago, IL
- $22 - $24 an hour
- Part-time
- Remote
- Bachelor's degree
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Success Advocate
Motorola Solutions —Remote
- $115,000 - $130,000 a year
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Travel
Member Services Advocate
SCAN Health Plan —Austin, TX
- $20.00 - $21.50 an hour
- Full-time
- Remote
- Background check
- Word processing
- HIPAA
- Wellness program
- Paid holidays
Quick Apply
Call Center Representative
Optum —Dallas, TX
- $20 - $36 an hour
- Full-time
- Remote
- 18 years or older
- Computer literacy
- Pass drug screening
- On-the-job training
1d

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Customer Experience Advocate

Protective -
Remote

Quick Apply

Job Details

Full-time
$41,600 - $45,000 a year
1 day ago

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Paid time off
Pension plan
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

At Protective Life, our Customer Experience Advocate Team (CXAT) plays a vital role in delivering exceptional service and support for our policyholders and partners. As a Customer Experience Advocate, you will be the trusted resource for handling inquiries that require in-depth product knowledge and precision. This position calls for strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. You’ll interpret customer needs, provide accurate resolutions, and exercise sound judgment while managing sensitive information-all while contributing to our mission of creating a positive, professional experience for every customer interaction.

Job Responsibilities:

Communicate with customers via phone, email, and chat, using multiple software tools to navigate policy details, research products, and deliver effective solutions in a fast-paced environment.
Accurately document and resolve customer requests for account information and updates while educating customers on digital tools for future self-service.
Consistently meet or exceed established call center, team, and individual performance goals.
Identify and escalate trends or opportunities to improve the overall customer experience across multiple interactions.
Other duties as assigned.

Skills & Abilities:

Communication & Interpersonal Skills: Excellent written and verbal communication, active listening, adaptability to customer needs, and ability to manage conversations confidently.
Customer Focus: Committed to delivering exceptional experiences, empathizing with customers, and advocating for process improvements to reduce effort.
Technical Proficiency: Skilled in navigating multiple computer systems, learning new programs quickly, and adapting to technology changes in fast-paced environments.
Problem-Solving & Organization: Strong decision-making, time management, and detail orientation; proactive in identifying and resolving issues to enhance customer satisfaction.
Adaptability & Performance: Ability to meet department standards, work flexible shifts, and maintain focus under pressure while driving solutions and continuous improvement.

Experience:

Customer Service Expertise: 2+ years of experience delivering exceptional service in fast-paced environments, with proven ability to resolve issues and maintain customer satisfaction.
Industry Knowledge & Education: High school diploma required; prior experience in annuity, retirement, or finance industry preferred, supported by relevant training or certifications.

Protective’s targeted salary range for this position is $41,600 to $45,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees.

#IND123

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick Apply

Refine Your Search

customer advocate jobs in remote

Customer Experience Advocate

Customer Outreach Advocate

Customer Support Representative

Customer Care Advocate I

Customer Success Advocate

Customer Success Advocate

Healthcare Member Advocate

Customer Care Associate

Customer Service Associate Representative - Cigna Healthcare - Remote

Customer Support Associate

Customer Care Advocate

Customer Solutions Advocate

Customer Advocate, Remote

Customer Financial Specialist Associate (Eastern United States resident)

Work At Home-Credentialing Advocate

Consumer Advocate

Customer Success Agent

Customer Success Advocate

Member Services Advocate

Call Center Representative

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