Top 6917 Customer quality engineer Jobs in Remote

Customer Engineer
Reltio —Remote
- $61,000 - $138,000 a year
- Rotating shift
- Remote
- Computer science
- Computer Science
- Research
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Principal Engineer, Customer Quality
Littelfuse —Remote
- $123,100 - $190,780 a year
- Full-time
- Microsoft Office
- Master's degree
- Analysis skills
Senior QA Engineer
RocketRez Inc —Remote
- $90,000 - $120,000 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- 3 years
- Health insurance
- Paid time off
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Customer Experience Engineer
Microsoft —Redmond, WA
- $85,400 - $183,700 a year
- Urgently hiring
- Remote
- Computer Science
- Engineering
- English
11d
Software Quality Engineer
FinThrive —Remote
- Full-time
- Remote
- Azure
- Computer Science
- HIPAA
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QA Automation Tester
Devengine —Remote
- Call employer
- Remote
- English
- Mid-level
- AWS
10d
Director of Professional Engineering
Pearce Services —Remote
- $140,000 - $210,000 a year
- Remote
- Management
- 5 years
- Mentoring
- Health savings account
- Paid holidays
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Senior Project Engineer
Perdue Farms, Inc. —North Carolina
- $114,000 - $170,000 a year
- Weekends as needed
- Remote
- 7 years
- Travel
- Mentoring
- Paid jury duty
- AD&D insurance
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Senior Utilities Reliability Engineer (Remote)
Smithfield Foods —Virginia
- $85,000 - $120,000 a year
- Full-time
- Remote
- Ability to walk for extended periods
- 5 years
- Ability to lift 50 pounds
- Relocation assistance
Senior Utilities Reliability Engineer (Remote)
Smithfield Foods —Iowa
- $85,000 - $120,000 a year
- Full-time
- Remote
- Ability to walk for extended periods
- 5 years
- Ability to lift 50 pounds
- Relocation assistance
Regional Sales Manager-Mid-Atlantic US Region
Fischer Connectors Inc —Virginia
- $130,000 - $140,000 a year
- Full-time
- Remote
- Background check
- 5 years
- Product management
Quick Apply
US Technical Sales Executive
ScioTeq BV —Remote
- Full-time
- Remote
- 5 years
- Engineering
- Product management
10d
Electronics Application Development Engineer
Nordson —California
- $101,700 - $152,600 a year
- Online Application
- Remote
- Microsoft Excel
- Microsoft Outlook
- 5 years
Senior SCADA Engineer - Graphics
Divcon Controls —Remote
- Full-time
- Remote
- Engineering
- 3 years
- High school diploma or GED
- Paid training
- Disability insurance
Quick Apply
12d
Engineered Solutions Specialist - New England Geo Stormwater
Ferguson Enterprises, LLC —Hartford, CT
- $8,083.34 - $12,933.34 a month
- Urgently hiring
- Remote
- Civil engineering
- Microsoft Excel
- Computer literacy
- Paid parental leave
- Health insurance
Engineered Solutions Specialist - Geo Stormwater
Ferguson Enterprises, LLC —Humble, TX
- $8,083.34 - $12,933.34 a month
- Urgently hiring
- Remote
- Civil engineering
- Customer service
- Computer literacy
- Paid parental leave
- Health insurance
3d
Adobe CDP Engineer
C4 Technical Services —New York, NY
- Contract
- Remote
- Azure
- 5 years
- SQL
Quick Apply
10d
Data Engineer, Go To Market (Remote)
CrowdStrike —San Pablo, CA
- $116,000 - $209,000 a year
- Remote
- Computer Science
- 5 years
- SQL
- Paid holidays
- Health insurance
5d
Lead Design Engineer
Divcon Controls —Remote
- Full-time
- Remote
- 7 years
- Management
- Supervising experience
Quick Apply
Lead Field DDC Engineer
Divcon Controls —Remote
- Full-time
- Management
- Up to 50% travel
- Schematics
- Paid training
- Disability insurance
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customer quality engineer jobs near remote

Customer Engineer

Reltio -
Remote

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Job Details

$61,000 - $138,000 a year

Qualifications

Customer communication
Java
Bachelor's degree
Cloud-based systems
Python
Debugging

Full Job Description

At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio's cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world's largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.

At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our "Customer First", we strive to ensure their success. We embrace our differences and are "Better Together" as One Reltio. We are always looking to "Simplify and Share" our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We "Own It". Every day, we innovate and evolve, so that today is "Always Better Than Yesterday". If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk!

Job Summary:

The Associate Customer Engineer provides expert technical support to high-value customers, and partners resolving complex issues and proactively ensuring system health. They also play a key role in mentoring customer engineers and sharing knowledge to enhance overall customer satisfaction and product improvement.

Job Duties and Responsibilities:

Handle highly complex technical problems for our customers that include technical configuration, workflow compilation, lambda code debug, integration and JSON knowledge. Primarily aligned for concierge and premier success plans customers.
Resolve customer technical issues through diligent research, reproduction, and troubleshooting.
Provide alternate solutions and exercise independent judgment in developing methods, techniques, and evaluation criteria that lead to prompt resolution of issues.
Provide high-quality customer engineering assistance that results in high customer satisfaction.
Serve as a subject matter expert in multiple product features for supporting, enhancing, and fixing solutions that support a rapidly growing business at a massive scale.
Attend meetings with clients to analyze, troubleshoot, and diagnose problems
Resolve customer issues and ensure appropriate ticket investigation and resolution quality.
Share and develop best practices with team members to enhance the quality and efficiency of technical support and contribute to the knowledge base.
Participate in rapid response teams that include engineering and DevOps to be the face of the customer in communications and feedback
Actively monitor tenant-level alerting tools and participate in collaborative communications for escalation prevention.
Provide input on product and service-related enhancement requests back to Engineering, Product Management, Sales, and Marketing teams. that will improve our customers' successful use of our products and drive adoption.
Understand and keep up-to-date on the latest product functionality, its dependencies, the underlying architecture, and its operational impact.
Participate in a 24/7 on-call rotation, providing after-hours support for critical issues.
Enhance the quality and efficiency of technical support and contribute to the knowledge base.
Proactively communicate to avoid escalations and negative customer satisfaction.
Author technical documents on common issues and solutions to build the knowledge base and participate in communities.
Support weekend shifts on a rotational/as-needed basis if requested.
Other duties and responsibilities as assigned.

Skills You Must Have:

Bachelor's degree in Computer Science or equivalent field of study.
Programming (Python, Java) and solid understanding of cloud technologies.
Have completed two or more Internships during the undergraduate or graduate studies.
Motivated to learn and adopt new technologies demonstrated by having taken certifications
Troubleshooting and debugging skills demonstrated by curiosity in determining solutions and workarounds for problems in hand.
Problem solving and analytical skills.

Skills That Are Nice to Have:

MS in computer science or equivalent experience preferred.
Experience with NoSQL databases (Cassandra, Elastic Search, DynamoDB preferred), and distributed indexes is a plus.
Object oriented programming and designs, Data Structures and Algorithms
Experience in data management, master data management, analytics, and big data platforms and technologies.

Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

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Refine Your Search

customer quality engineer jobs in remote

Customer Engineer

Principal Engineer, Customer Quality

Senior QA Engineer

Customer Experience Engineer

Software Quality Engineer

QA Automation Tester

Director of Professional Engineering

Senior Project Engineer

Senior Utilities Reliability Engineer (Remote)

Senior Utilities Reliability Engineer (Remote)

Regional Sales Manager-Mid-Atlantic US Region

US Technical Sales Executive

Electronics Application Development Engineer

Senior SCADA Engineer - Graphics

Engineered Solutions Specialist - New England Geo Stormwater

Engineered Solutions Specialist - Geo Stormwater

Adobe CDP Engineer

Data Engineer, Go To Market (Remote)

Lead Design Engineer

Lead Field DDC Engineer

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