Top 2040 Customer service $50000 remote Jobs in Remote

Ex-Franchisee Customer Success Manager
Franchise Ramp —Remote
- $65,000 - $80,000 a year
- Full-time
- Remote
- Google Workspace
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Client Support Specialist - Greater Sacramento, CA Area (REMOTE)
Fidelity Investments —Sacramento, CA
- $44,000 - $80,000 a year
- Remote
- Sales
- Research
- Mid-level
- Loan repayment program
- Tuition reimbursement
Client Support Specialist - Greater Miami, FL Area (REMOTE)
Fidelity Investments —Miami, FL
- Remote
- Research
- Mid-level
- Residential
Client Support Specialist - Greater Columbus, OH Area (REMOTE)
Fidelity Investments —Columbus, OH
- Remote
- Mid-level
- Residential
- Business development
Client Support Specialist- Greater Chicago, IL Area (REMOTE)
Fidelity Investments —Chicago, IL
- $44,000 - $80,000 a year
- Remote
- Mid-level
- Residential
- Business development
- Loan repayment program
- Tuition reimbursement
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
7d
Host Support Advocate
PadSplit —Remote
- $55,000 - $60,000 a year
- Full-time
- Remote
- Writing skills
- Mid-level
- Project management
- Health insurance
- Dental insurance
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Remote Customer Service Representative
Escape Travel by Jonelle —Remote
- $30,000 - $150,000 a year
- Part-time
- Remote
- Computer literacy
- Writing skills
- Research
- On-the-job training
- Work from home
Quick Apply
1d
Customer Support Specialist
AdQuick —Remote
- $80,000 - $85,000 a year
- Full-time
- Remote
- SQL
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Client Concierge
Divorce with a Plan —Remote
- $26.44 - $28.85 an hour
- Remote
- Google Workspace
- Mid-level
- Bachelor's degree
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Customer Success Associate
rePurpose Global —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- 1 year
- Communication skills
- Entry level
- Health insurance
Quick Apply
Customer Success Manager
Reveleer —Remote
- $100,000 - $125,000 a year
- Full-time
- Remote
- 5 years
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Support Representative
PeopleJoy —Remote
- $48,000 - $58,000 a year
- Full-time
- Remote
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Administrative Assistant / Client Support Specialist
Business Wealth and Tax Partners —Remote
- $21 - $40 an hour
- Full-time
- Remote
- Administrative experience
- Communication skills
- Entry level
- Employee discount
- Professional development assistance
Quick Apply
8d
Customer Support Associate II
ResMed —Remote
- $23.28 - $29.10 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Home Health
- Commuter assistance
- Health savings account
Customer Success Manager
DataGrail —Remote
- $110,000 - $140,000 a year
- Full-time
- Remote
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
Service Dispatch Coordinator
CyberSheath —Remote
- $45,000 - $65,000 a year
- Monday to Friday
- Remote
- Mid-level
- Typing
- 1 year
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Client Solutions Coordinator - Remote
Randall Reilly Talent, LLC —Remote
- $27.83 - $30.36 an hour
- Full-time
- Remote
- Marketing
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
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9d
Work From Home - Flexible Income (Appointments Provided)
Ming Yuan LLC —Remote
- $55,000 - $110,000 a year
- Part-time
- Remote
- Entry level
- Work from home
- Opportunities for advancement
Quick Apply
9d
Customer Success Manager
PetDesk —Remote
- $26 - $28 an hour
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Paid parental leave
- Health savings account

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customer service $50000 remote jobs near remote

Ex-Franchisee Customer Success Manager

Franchise Ramp -
Remote

Quick Apply

Job Details

Full-time
$65,000 - $80,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off

Qualifications

Google Workspace
Airtable
Customer relationship building
Professional ethics
HubSpot Marketing Hub
Managing clients in a customer support role
Franchise business model
Facebook
Video conferences (communication methods)
HubSpot
Account management
Marketing agency experience
Instagram
Facebook Ads Manager

Full Job Description

This role requires direct experience as a current or former franchise owner (franchisee).

Currently hiring candidates located in:

Arizona, Florida, Idaho, Kansas, Michigan, Minnesota, Missouri, Nevada, North Carolina, Ohio, Oklahoma, Wisconsin, Illinois and Texas.

Job Description

Franchise Ramp is the premier "Facebook-First" Marketing Agency for Franchise Concepts. We were founded by two franchisees, Brian and Peter, who worked with countless agencies that didn’t get franchising and didn’t specialize in Facebook Ads - and had enough! They figured it out on their own and are now on a mission to bring these skills and capabilities to the leading franchise brands. We specialize in consumer service brands in the health, wellness and fitness industries.

We are looking for an organized, proactive self-starter with excellent communication skills to join our Franchisee Success Team. As a member of this team, your primary role will involve communicating directly with our customers, focusing on preparing for and conducting Zoom meetings. These meetings will involve reviewing performance, addressing challenges, and strategizing to maximize the value of their Facebook, Instagram, and Google advertising efforts. We require 3 years of customer success experience, with a strong preference for candidates with experience in Facebook Ads Manager or similar marketing roles (though it’s not mandatory).

Responsibilities:

Customer Success (90% of Time):

Exceed customer expectations daily by being NICE and HELPFUL.
Conduct monthly Zoom meetings with clients to discuss past results, lead conversions, upcoming campaigns, and problem-solving.
Review client CRM data to analyze lead conversion rates and provide insights into their sales process.
Spend an average of 5-6 hours per day in Zoom meetings with another 1-2 hours of emails.
Identify and engage customers in upsell opportunities.
Collaborate with the Account Management team to make campaign adjustments when performance metrics are not being met.

Other (10% of Time):

Collaborate with the Success team to brainstorm and troubleshoot challenges.
Perform admin tasks such as submitting billing changes to the billing team.
Manage business settings in Facebook Ads Manager and review performance metrics.
Stay current on digital marketing trends and explore new channels and strategies.

Note: While we have dedicated Ad Account Managers who handle most of the ad creation and implementation across our franchise clients, our Franchisee Success Managers are expected to have a solid understanding of the Meta and Google Ads platforms. This allows them to make minor adjustments and communicate our digital marketing strategy effectively to clients.

Qualifications:

Minimum of 3 years in a client success role.
Marketing experience, particularly within Meta Business Manager, is strongly preferred.
Confident in screen sharing/presenting on Zoom calls, addressing and understanding feedback shared by clients, and offering solutions/recommendations to help solve.
A passion for helping people and delivering value.
Strong written and oral skills.
Strong critical thinking and problem-solving abilities.
Highly goal-oriented with a positive attitude and high energy.
Capable of working independently with minimal supervision and thriving in a team environment.
This is a fully remote position; effective time management is essential for success.
Detail-oriented and committed to delivering high-quality work.
Strong ethical standards and work ethic.
Must align with our Core Values:
Enthusiastically Serve
Obsession with Excellence
Figure It Out
Continuous Growth
Experience with G Suite, HubSpot, and AirTable.
Experience in a digital marketing agency or franchising is a plus, but not required.

Salary 60-80k (Paid Holidays, 3 weeks PTO, Health and Dental Insurance)

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off

Application Question(s):

This role requires direct experience as a current or former franchise owner (franchisee). Please include a short summary of your experience as a franchise owner.
What brand were you a franchisee in?

Experience:

Client Relationship : 3 years (Required)
Marketing: 2 years (Required)
Facebook Business Management: 2 years (Required)

Work Location: Remote

Quick Apply

Refine Your Search

customer service $50000 remote jobs in remote

Ex-Franchisee Customer Success Manager

Client Support Specialist - Greater Sacramento, CA Area (REMOTE)

Client Support Specialist - Greater Miami, FL Area (REMOTE)

Client Support Specialist - Greater Columbus, OH Area (REMOTE)

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Client Solutions Coordinator - Remote

Work From Home - Flexible Income (Appointments Provided)

Customer Success Manager

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