Top 5021 Customer success director Jobs in Remote

Associate Director, Statistical Programming
Everest Clinical Research —Bridgewater, NJ
- $170,000 - $205,000 a year
- Remote
- Computer Science
- 11+ years
- Databases
- AD&D insurance
- Disability insurance
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Customer Success Manager - Georgia
Alfa AI —Georgia
- $90,000 - $110,000 a year
- Full-time
- Remote
- Management
- Public speaking
- Mid-level
20h
Senior Director, Technical Program Management
ServiceNow —Santa Clara, CA
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- Writing skills
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- Residential
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5d
Director, AMS Strategic Customer Engagements, Public Sector - Elevate
ServiceNow —Vienna, VA
- $189,210 - $312,200 a year
- Online Application
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- Residential
- Analysis skills
- Continuous improvement
- Employee stock purchase plan
- Health insurance
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Program Success Associate (West Coast Only)
Tuition.io, Inc. —California
- $21.64 - $26.44 an hour
- Overtime
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- Background check
- Spanish
- Google Workspace
- Health savings account
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Customer Success Engineer
CommandLink —Remote
- $140,000 - $180,000 a year
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AppJaxx —Remote
- Full-time
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- Management
- Mentoring
- Senior level
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Customer Service Manager
ClearOne Advantage —Remote
- Full-time
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- Mid-level
- Supervising experience
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Instacart —Remote
- $230,000 - $243,000 a year
- Remote
- Merchandising
- Senior level
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Director, Global Customer Training
Revalize —Remote
- $120,000 - $145,000 a year
- Full-time
- Remote
- 5 years
- Continuous improvement
- Senior level
- Health savings account
- Health insurance
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Director of Success
Connecteam —New York, NY
- $170,000 - $200,000 a year
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- Mentoring
- Senior level
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Director, Client Success
Fetch —Remote
- $140,000 - $160,000 a year
- Full-time
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- Senior level
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Customer Success Director
Avo —New York, NY
- $130,000 - $160,000 a year
- Remote
- Senior level
- Health insurance
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Director of Customer Support
Sana Benefits —Remote
- $133,450 - $157,000 a year
- Full-time
- Remote
- 6 years
- Mentoring
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- Paid parental leave
- Health savings account
Client Marketing Director
Wildfire Systems, Inc. —Remote
- $150,000 - $180,000 a year
- Full-time
- Remote
- Analysis skills
- Senior level
- AI
- Health savings account
- Health insurance
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Director Customer Success (Stanson)
Premier Inc. —Remote
- $113,000 - $188,000 a year
- Full-time
- Writing skills
- Master's degree
- Bachelor's degree
- Disability insurance
- Health insurance
Director of Partner Success (USA)
PurposeMed —Remote
- $140,000 - $180,000 a year
- Full-time
- Remote
- Travel
- Contracts
- Senior level
- Health insurance
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12d
Customer Success Director
Impact.com —New York, NY
- $110,000 - $135,000 a year
- Remote
- Marketing
- Bachelor's degree
- Conflict management
- Disability insurance
- Health insurance
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6d
Client Success Director, West (R-19218)
Dun & Bradstreet —Remote
- $123,100 - $206,800 a year
- Email
- Remote
- Microsoft Word
- Sales
- 11+ years
- Paid parental leave
- Health insurance
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Strategic Customer Success Manager
HealthSnap —Remote
- $120,000 - $135,000 a year
- Full-time
- Remote
- Analysis skills
- Mentoring
- Senior level
- Health insurance
- Dental insurance
Quick Apply

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Associate Director, Statistical Programming

Everest Clinical Research -
Bridgewater, NJ

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Job Details

$170,000 - $205,000 a year

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Pension plan
Work from home
Employee assistance program
Vision insurance
Gym membership

Qualifications

Research project team leadership
FDA submissions
Statistics
Statistics
Team leadership
Databases
Research project technical leadership
Bachelor's degree
Clinical program data analysis
Project management experience in healthcare
CDISC standards
Managing clinical research teams
Clinical data report preparation
Clinical trial standard operating procedures
Project budget management
Regulatory submission editing and review
Communication with regulatory authorities for clinical trials
Clinical research documentation
Clinical data analysis
Pharmaceutical research experience

Full Job Description

Everest Clinical Research (“Everest”) is a full-service contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. We serve some of the best-known companies and work with many of the most advanced drugs, biologics, and medical devices in development today.

Everest has been an independent CRO since 2004 with a strong foundation as a statistical and data management center of excellence. Building on this foundation, Everest has successfully developed and established itself as a full-service CRO. Everest’s headquarters are located in Markham (Greater Toronto Area), Ontario, Canada with additional sites in Bridgewater (Greater New York City Area), New Jersey, USA, Shanghai (Pudong Zhangjiang New District), China and Taipei, Taiwan.

Everest is known in the industry for its high quality deliverables, superior customer service, and flexibility in meeting clients’ needs. A dynamic organization with an entrepreneurial origin, Everest continues to experience exceptional growth and great success.

Quality is our backbone, customer-focus is our tradition, flexibility is our strength…that’s us…that’s Everest.

To drive continued success in this exciting clinical research field, we are seeking committed, skilled, and customer-focused individuals to join our winning team as Associate Director, Statistical Programming for our Bridgewater, New Jersey, USA on-site location, or remotely from a home-based office anywhere in the USA in accordance with our Work from Home policy.

Job Accountabilities:

Work with a Director, Senior Director, and/or Executive Director of Biostatistics/Biometrics to manage clinical trial programs/projects from one or multiple clients. Provide day-to-day technical and operational leadership to project teams supporting these programs/projects.

Represent the company and the Statistical Programming department in business development and client relationship management initiatives.

Provide leadership and oversight to the assigned client programs/projects; ensure quality, timely, and within budget deliveries.

Follow-up on the industry trends in data and programming standards and good programming working practices. Follow-up on the latest technologies, consult with clients, upper management, peers, and subordinates to evaluate, recommend, and implement improvements to the existing company standards and good working practices.

Develop and maintain clinical data and statistical reporting standards in line with pharmaceutical industry standards and conventions.

Coach, mentor, develop, and provide technical review, advice, and expertise to direct subordinate Statistical Programmers, as well as indirect subordinate Biostatisticians and Statistical Programmers assigned to the program/projects.

Perform semi-annual and annual performance review and create developmental plans for direct subordinates and, where appropriate, indirect subordinates by contributing to the performance evaluation process.

When required, serve as a principal level Statistical Programmer, working effectively with interdisciplinary teams to contribute strategically (through innovative ideas or applications) to drug development and commercialization at the study and drug compound/therapeutic areas levels.

Perform quality control (QC) review of statistical programming deliverables, including documentation, before they are released for production, delivered to clients, or submitted to regulatory agencies. These QC activities may include, but are not limited to, the following:

Review and confirm SDTM dataset specifications. Perform QC activities on SDTM datasets programmed by other Statistical Programmers and Biostatisticians.

Review and confirm ADaM dataset specifications. Perform QC activities on ADaM datasets programmed by other Statistical Programmers and Biostatisticians.

Perform overall review of statistical tables, listings, and figures (TLFs).

Review and confirm define documents and reviewer’s guides for SDTM and ADaM datasets.

When required, review and provide input to clinical data management deliverables including, but not limited to, the following: electronic Case Report Forms (eCRFs), eCRF Completion Instructions, data validation specifications, Data Review Plan (Plan; and the ongoing data review TLFs in accordance with the Plan), and Data Management Plan (DMP).

Contribute to organization development and growth by participating in the interview and evaluation process for professional applicants.

Qualifications:

Must have at least a bachelor degree and preferred to have M.Sc., M.A. or higher in Statistics, Computer Science, or relevant fields with at least 14 years of clinical research experience.

Requires demonstrated experience and success in leading statistical programming teams in planning and implementing statistical programming project plans, leading programming teams to generate and deliver quality and timely deliverables within budget.

Requires demonstrated experience implementing CDISC standards to specify, program, and validate SDTM and ADaM-compliant databases for numerous therapeutic areas.

Requires demonstrated experience supporting electronic regulatory submissions of clinical trial data for individual studies and integrated safety and efficacy analyses.

Experience with multiple regulatory agencies preferred (FDA, PMDA, etc.).

Experience with developing and delivering training curricula and governing documents (Standard Operating Procedures, Work Instructions, Templates, etc.) preferred.

Must have an in-depth knowledge of clinical trial data management, statistical programming and analysis, requirements for assembling and presenting trial results to regulatory agencies.

Exceptional people management skills with ability to interact successfully and communicate effectively with personnel at all levels within the organization and with client contacts.

Exceptional written communication and presentation skills.

Travel level specification: This position may require up to 10% business travel.

Benefits & Compensation:

We offer a robust benefits package to support your health, well-being, and growth, including medical, dental, and vision coverage, life & AD&D insurance, short- and long-term disability, tuition reimbursement, fitness reimbursement, employee assistance program (EAP), a 401(k) retirement / pension plan, generous paid time off and sick leave, and the opportunity to earn a performance based bonus.

Estimated Salary Range: $170,000 - $205,000.

To find out more about Everest Clinical Research and to review other opportunities, please visit our website at www.everestclinical.com (http://www.ecrscorp.com).

We thank all interested applicants, however, only those selected for an interview will be contacted.

Everest is committed to upholding the principles of dignity, independence, integration, and equal opportunity. We welcome and encourage applications from people with disabilities, and upon request we will provide accommodations for candidates participating in any part of our recruitment and selection process.

#LI-Remote | #LI-TK1

#INDHP

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer success director jobs in remote

Associate Director, Statistical Programming

Customer Success Manager - Georgia

Senior Director, Technical Program Management

Director, AMS Strategic Customer Engagements, Public Sector - Elevate

Program Success Associate (West Coast Only)

Customer Success Engineer

Director of Customer Service

Customer Service Manager

Director of Customer Success

Director, Global Customer Training

Director of Success

Director, Client Success

Customer Success Director

Director of Customer Support

Client Marketing Director

Director Customer Success (Stanson)

Director of Partner Success (USA)

Customer Success Director

Client Success Director, West (R-19218)

Strategic Customer Success Manager

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