Top 198 Hospitality manager Jobs in Remote

Guest Experience Manager
FIELDTRIP Hospitality LLC —Remote
- $70,000 - $85,000 a year
- 3 years
- Recruiting
- Senior level
7d
Remote Hotel Revenue Manager
Fused Topline Solutions —Remote
- From $72,000 a year
- Weekends as needed
- English
- Microsoft Office
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Decentralized Learning Manager (Central Time)
Panda Restaurant Group —Remote
- $112,500 - $158,000 a year
- Email
- Remote
- Classroom
- 5 years
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Sr. Executive Events & Experiences Manager (Remote)
CrowdStrike —Remote
- $130,000 - $200,000 a year
- Full-time
- Remote
- 11+ years
- Senior level
- Communication skills
- Paid holidays
- Health insurance
Event Manager
ImmunityBio —Remote
- $115,000 - $126,500 a year
- Full-time
- Remote
- Marketing
- Data analysis skills
- Mid-level
- AD&D insurance
- Disability insurance
5d
Creative Studio Manager Remote
Cohera —Remote
- $80,000 - $90,000 a year
- Remote
- Microsoft Excel
- Mid-level
- 2 years
- Paid holidays
- Disability insurance
Program Manager, Events & Hospitality
Syracuse University —Remote
- $62,400 - $80,000 a year
- Online Application
- Remote
- 5 years
- Master's degree
- University
Events Manager
Notable —Remote
- $120,000 - $150,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
HIlton Task Force General Manager
Wenzell & Fisher Hospitality Group —Remote
- Hotel
- Travel
- Senior level
Quick Apply
Outreach Event Manager
AMDA —Remote
- $75,000 - $80,000 a year
- Full-time
- Mid-level
- 3 years
- University
Quick Apply
13d
Decentralized Learning Manager (Eastern Time)
Panda Restaurant Group —Remote
- $112,500 - $158,000 a year
- Email
- Remote
- 5 years
- Mid-level
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
Event Project Manager
Meeting Tomorrow —Remote
- $75,286 - $94,107 a year
- Full-time
- Mid-level
- Military encouraged
- Budgeting
- Profit sharing
- Paid parental leave
Quick Apply
Manager, Hospitality Insights
Legends Global —Remote
- $85,000 - $90,000 a year
- Full-time
- Master's degree
- SQL
- Bachelor's degree
- Disability insurance
- Health insurance
Senior Manager, Strategic Events & Experiences
Vetcove —Remote
- $100,000 - $170,000 a year
- Full-time
- Remote
- Background check
- Hospitality
- 7 years
- Health insurance
- Dental insurance
4d
Federal Travel Program Manager
Significance, Inc. —Remote
- $154,000 - $168,000 a year
- Extended hours
- Writing skills
- Travel
- SharePoint
Quick Apply
10d
Task Force General Manager
Sandpiper Property Mgt —Remote
- $70,000 - $75,000 a year
- Full-time
- Background check
- 5 years
- Hotel
- Paid holidays
- Paid time off
Quick Apply
Enterprise Account Manager - Hospitality
workwhile.ai —Remote
- $100,000 a year
- Full-time
- Remote
- 3 years
- Military encouraged
- Senior level
- Health insurance
- Dental insurance
13d
Corporate Events Manager
Lytx —Remote
- $123,000 - $155,000 a year
- Weekends as needed
- Background check
- Marketing
- Bachelor's degree
- Health savings account
- AD&D insurance
Project Manager, Meetings and Incentives - Key Accounts
488 Performance Group Inc —Remote
- $80,000 - $95,000 a year
- Weekends as needed
- Remote
- 5 years
- Research
- Mid-level
- Disability insurance
- Health insurance
Project Manager
Bright AV —Remote
- $70,000 - $90,000 a year
- Full-time
- Recruiting
- Budgeting
- Senior level
- Health insurance
- Dental insurance

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Guest Experience Manager

FIELDTRIP Hospitality LLC
Remote

Apply Now

Job Details

$70,000 - $85,000 a year
7 days ago

Qualifications

Managing teams in a customer support role
Team leadership
Managing hospitality teams
Sales management systems proficiency
Leading team collaboration initiatives
CRM system proficiency
Hospitality online booking platforms
Negotiation

Full Job Description

About Fieldtrip

Fieldtrip is a luxury hospitality company that’s committed to setting the standard for short term rental (AirBNB) experiences. Our growing portfolio of 100+ luxury homes combine the best aspects of a home with the brand promise of a high-end hotel. We are focused on delivering a seamless guest through strong team collaboration, clear processes, and consistent service standards.

About the Role

We’re looking for a hands-on Guest Experience Manager who leads from the front, not from behind a desk. This is a leadership role responsible for overseeing the full reservations pipeline and guest journey, while actively working alongside the team to deliver a high-touch, seamless experience.

This is not a “manage from above” role. You’ll be involved in the day-to-day; taking inquiries, stepping into shifts, coaching in real time, and setting the standard for what great service looks like.

What You’ll Do

Lead the Guest Experience Team

Manage a team of 6 guest service associates, owning the end-to-end guest journey; from first inquiry to post-stay follow-up
Ensure every interaction reflects a high-quality, personalized experience
Identify gaps in our SOPs and implement improvements
Handle high-stakes, sensitive guest resolutions cases

Manage & Elevate the Reservations Team

Hire, train, and develop a high-performing reservations team
Set clear expectations and hold the team accountable to performance standards
Coach in real time; providing feedback, improving communication quality, and closing gaps
Build a culture of ownership, urgency, and attention to detail

Drive Performance

Oversee reservations pipeline: inquiries, follow-ups, conversions, and bookings
Ensure response time standards and follow-up cadences are consistently met
Track and improve KPIs (conversion rate, response time, booking value, guest satisfaction)
Balance guest experience with revenue outcomes in day-to-day decision-making
Partner with leadership to align demand and conversion strategies

Be in the Work

Step into shifts as needed; handling guest inquiries, calls, and bookings
Support the team during peak periods, staffing gaps, or high-demand windows
Lead by example in tone, responsiveness, and service quality

Operational Excellence

Maintain CRM accuracy and pipeline integrity (lead status, notes, follow-ups, sources)
Refine SOPs for reservations, communication, and guest experience
Ensure consistency across all guest communications (email, SMS, phone)

What We’re Looking For

5+ years in hospitality, guest services, or reservations (vacation rentals or luxury hospitality preferred)
3+ years of proven experience managing and developing teams
Strong leadership style rooted in accountability
Comfortable being both strategic and highly hands-on
Excellent communication skills; written, verbal, and guest-facing
Experience with CRM systems and reservations pipelines
Ability to negotiate and have difficult conversations with high-value guests

What Sets You Apart

You have a proven track record dealing with difficult, high-stakes customers.
You don’t just manage; you coach, fix, and improve in real time
You don’t let things slip
You’re just as comfortable taking a guest call as you are reviewing performance metrics
You lead by doing and teaching, not delegating everything

Success in This Role Looks Like

Faster response times and stronger follow-up consistency
Increased lead-to-booking conversion rates
Reduced cancellations and refunds through better guest alignment and communication
A team that performs independently, but improves continuously
Guests who feel taken care of, not processed

Benefits & Pay

$70,000 - $85,000 depending on experience
Healthcare stipend
Complimentary stays at Fieldtrip properties

Apply Now

Refine Your Search

hospitality manager jobs in remote

Guest Experience Manager

Remote Hotel Revenue Manager

Decentralized Learning Manager (Central Time)

Sr. Executive Events & Experiences Manager (Remote)

Event Manager

Creative Studio Manager Remote

Program Manager, Events & Hospitality

Events Manager

HIlton Task Force General Manager

Outreach Event Manager

Decentralized Learning Manager (Eastern Time)

Event Project Manager

Manager, Hospitality Insights

Senior Manager, Strategic Events & Experiences

Federal Travel Program Manager

Task Force General Manager

Enterprise Account Manager - Hospitality

Corporate Events Manager

Project Manager, Meetings and Incentives - Key Accounts

Project Manager

I want to receive the latest job alert for hospitality manager in remote

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