Job Title: Business Systems Analyst
Location: Buffalo, NY (Remote)
Employment Type: Contract (12 months)
Industry: Banking
Compensation: $57.00 /hr.
Schedule: 40 hrs/Week.
About the Opportunity:
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Responsible for facilitating complex projects from proposal through post-implementation.
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Participates in meetings with lines of business to identify their requirements for how an application looks and feels to the end user, and provides feedback on them.
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Serves as project lead to ensure test plans and specifications are completed on a timely basis, and the project meets established milestones.
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Considered Subject Matter Expert in assigned systems within 18 months of being assigned.
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Responsible for preparing well-documented functional specifications for assigned projects, test plans, test cases, and execution of test cases.
Why You'll Love Working Here:
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Supportive, team-driven culture that values collaboration, transparency, and accountability.
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Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
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People-first environment that encourages employees to bring their authentic selves to work.
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Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.
Why This Opportunity is Exciting:
This role offers the opportunity to join a company that prioritizes both people and performance-where your contributions directly impact client success while providing you with room to grow and develop professionally.
About Acara Solutions
Acara is a premier recruiting and workforce solutions provider- we help companies compete for talent. With experience across industries worldwide, we partner with clients, listen to their needs, and design talent solutions that deliver the business outcomes they want. We draw on decades of experience to provide contingent staffing, direct placement, executive search, and workforce services worldwide.
Sound like a good fit?
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What You'll Do:
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Responsible for research analysis of complex data, ensuring the functional design of assigned projects is accurate.
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Serve as a mentor to less experienced staff by assisting in application training, research analysis, and project methodology consultation.
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Serve as functional lead on complex projects for assigned applications.
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Schedule and facilitate project team meetings, document and distribute meeting minutes as applicable.
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Meet with business client to discuss requested application changes related to an enterprise-wide or business initiative, compliance/regulatory requirement, needed system change due to contractual agreement, or system maintenance (business as usual [BAU]), ensuring a thorough understanding of specifications for assigned applications.
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Participate in design discussions and document/deliver needed functional specifications.
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Participate in meetings with lines of business to identify their requirements in how an application looks and feels to the end user, and provide feedback to clients regarding business requirements to ensure technology applications support internal/external customer needs and products/services as provided by lines of business. Review business requirements with the technology team to ensure a shared understanding of the project requirements.
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Coordinate and provide estimates for large projects and complete estimates for assigned components on assigned projects, inclusive of timelines and project phases.
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Serve as subject matter expert to consult and advise on how applications can be impacted by enterprise-wide initiatives, like an acquisition or major change in products/services provided to customers.
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Work with the vendor and technical team to gain a thorough understanding of project functionality and provide insight on implementation.
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Serve as Test Coordinator for large project initiatives involving multiple applications.
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Participate in and document data mapping for integration of systems, conversion, and acquisition-related projects to understand how applications need to change or be impacted by enterprise-wide initiatives, like regulatory requirements, other system enhancements, or business initiatives.
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Work with other testing teams, when applicable, to prepare test plans and scripts based on functional specifications and manage or execute test cases, verifying that changes and enhancements work and perform as needed.
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Serve as functional lead with other project team members on other systems that impact the project.
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Monitor functional specifications and change requests to ensure the project stays within scope, meets regulatory requirements, and adheres to business requirements and Corporate Technology standards.
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Ensure the Bank processes and documentation are followed to ensure adherence to Corporate Technology standards and regulatory requirements.
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Ensure change requests are consistently documented, reviewed, and resolved to ensure the application is working to support products/services required by the line of business.
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Ensure efficient and timely resolution of issues arising from testing or implementation to ensure expected performance.
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Ensure issues, incidents, and questions are documented, reported, and resolved as required.
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Coordinate and manage post implementation by getting feedback, resolving any issues, and completing a debrief, including actual to plan for timeline and financials.
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Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite.
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Identify risk-related issues needing escalation to management.
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Promote an environment that supports diversity and reflects the client Bank brand.
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Maintain client internal control standards, including timely implementation of internal and external audit points, together with any issues raised by external regulators as applicable.
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Complete other related duties as assigned.
What You'll Bring:
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High School Diploma or GED
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Minimum of 6+ years of experience in operational/business analytics.
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Minimum of 6+ years of experience in retail credit card processing, including account lifecycle, transactions, and payments.
What Sets You Apart:
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Bachelor's Degree.
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Proficiency with personal computers as well as pertinent software packages.
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Excellent problem-solving skills to assist in issue resolution.
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Subject matter expert in business with knowledge or experience utilizing the application/system being supported.
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Capable of working on multiple projects of a complex nature.
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Advanced understanding of applications supported with a sound knowledge of interfacing/integrated applications.
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Advanced knowledge and focus on the entire system to work on projects outside of normal BAU.
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Ability to effectively use project management, word processing, and spreadsheet applications.
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Excellent understanding of the Bank's application framework.
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Familiarity with application development software and hardware platforms.
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Ability to understand the business(es) being supported and its terminology.
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Ability to effectively present to all levels of management.
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Ability to multitask for various components of complex projects.
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Ability to coordinate between applications and business units.
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Ability to work in a team environment as well as autonomously.
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Ability to recognize project milestones and delivery dates.
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Ability to recommend and implement solutions.
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Good understanding of Bank acquisition methodology or relevant conversion experience.
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TSYS systems experience.
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Experience with API integrations.
Additional Information:
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Upon offer of employment, the individual will be subject to a background check.
After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.
The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
