Top 67 Ivr business systems Jobs in Remote

Senior Business Systems Analyst
Pie Insurance —Denver, CO
- $110,000 - $140,000 a year
- Remote
- 5 years
- SQL
- Continuous improvement
- Health insurance
- Paid time off
Quick Apply
Member Experience Associate
Fetch Pet Insurance —Remote
- $20.00 - $21.50 an hour
- Full-time
- Remote
- Google Workspace
- Bachelor's degree
- 1 year
- Tuition reimbursement
- Paid time off
Senior Information Systems Engineer 2
Enlyte —Remote
- $89,000 - $135,000 a year
- Full-time
- Remote
- Computer Science
- 5 years
- Java
- Health savings account
- AD&D insurance
CXOne Platform Engineer
Highspring —Remote
- Weekends as needed
- Remote
- 5 years
- Mid-level
- Java
- Health insurance
- Dental insurance
Quick Apply
Contact Center Systems Analyst
NCD —Dallas, TX
- $0 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Continuous improvement
- Dental insurance
- Vision insurance
Quick Apply
ZVA AI Implementation Project Manager
Technical Source —Raleigh, NC
- Remote
- Mid-level
- Communication skills
Quick Apply
AWS expert
Software Technology Inc —Remote
- System design
- HIPAA
- Senior level
Quick Apply
Contact Center Data Analytics Consultant
Capgemini —Remote
- $54.81 - $85.64 an hour
- Contract
- Remote
- Writing skills
- Mid-level
- 3 years
- Dental insurance
- Vision insurance
Lead Cloud Engineer - Contact Center Technology
Humana —Chicago, IL
- $129,300 - $177,800 a year
- Full-time
- Remote
- Computer Science
- Analysis skills
- Continuous improvement
- Paid parental leave
- Paid holidays
13d
Senior Consultant, NICE CXone
TTEC Digital —Austin, TX
- $120,000 - $160,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Sr. Specialist Technology Customer Care
JCPenney —Dallas, TX
- $57,000 - $133,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
- Store discount
- Paid holidays
Contact Center Systems Administrator
NCD —Dallas, TX
- $0 a year
- Full-time
- Remote
- 5 years
- System design
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply
Marketing Technology & Operations Manager
InnovAge —Denver, CO
- $86,800 - $112,900 a year
- Email
- Remote
- Background check
- Marketing
- Customer service
- AD&D insurance
- Paid holidays
Part-time Genesys Contact Center Engineer
Systems Integration, Inc. —Washington, DC
- Contract
- Remote
- Computer science
- Computer Science
- Mid-level
- Flexible schedule
Quick Apply
Principal IT Developer
Mican Technologies —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- SQL
Call Center QA Manager
ITCON Services —Vienna, VA
- Remote
- 7 years
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Contact Center Account Manager
Teleperformance —Remote
- $83,000 - $86,000 a year
- Full-time
- Remote
- 18 years or older
- Microsoft Excel
- Sales
- Health insurance
- Dental insurance
2d
Five9 Developer
Cognizant —Chicago, IL
- $80,000 - $100,000 a year
- Full-time
- Remote
- System design
- Mid-level
- SQL
- Paid parental leave
- Employee stock purchase plan
CCaaS Developer
Automated Health Systems —Pittsburgh, PA
- From $75,000 a year
- Remote
- Computer science
- Computer Science
- System design
- Wellness program
- Health insurance
Quick Apply
Product Owner
HealthEquity —Remote
- $96,500 - $123,000 a year
- Full-time
- Background check
- Salesforce
- Continuous improvement
- Wellness program
- Commuter assistance
5d

I want to receive the latest job alert for ivr business systems in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ivr business systems jobs near remote

Senior Business Systems Analyst

Pie Insurance -
Denver, CO

Quick Apply

Job Details

$110,000 - $140,000 a year

Benefits

Caregiver leave
Health insurance
Paid time off
Parental leave
401(k) matching

Qualifications

Accounting systems
Systems integration
Business intelligence report generation
Software implementation
Software administration
SQL
Scripting
Systems analysis
Query management

Full Job Description

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.

Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make.

Pie Insurance is seeking a US-based Senior Business Systems Analyst to join our agile Business Systems team, with a primary focus on Zuora Billing & Revenue and additional responsibilities across adjacent finance systems. This role is critical to maintaining, optimizing, and enhancing Pie's subscription management and billing platform, and is ideal for someone who brings deep Zuora and financial systems expertise, enjoys solving complex business and systems challenges, and wants to help scale finance as business models evolve. You will lead 2 to 3 cross-functional workstreams, shape problem definition and end-to-end solution approaches (not just ticket configuration), and build scalable capabilities through strong documentation, QA, and enablement. You will also mentor analysts and business partners, represent Business Systems with senior stakeholders, and translate ambiguous business needs into well-structured configurations while communicating clearly with both technical and non-technical audiences. Zuora expertise is non-negotiable, and familiarity with related systems such as Salesforce or Telecom/IVR is a plus.

How You'll Do It

Design & Configure

Gather requirements, design, implement, and maintain configurations and customizations of Zuora applications to meet needs of the Finance team.
Develop 6-12 month roadmaps for Zuora ecosystem to scale finance and support our evolving business.
Partner with Software Engineers and Integrations team to design, build, and test integrations and customizations.
Architect complex customizations and enhancements to improve Zuora performance and users experience.
Create and maintain key product documentation, including technical specs, process maps, and customer journey artifacts.
Identify high-value problems and prioritize initiatives.

Collaborate & Communicate

Navigate ambiguity and work autonomously to resolve issues with users, stakeholders, and leaders across the business.
Translate business intent into system requirements — bridging the gap between what stakeholders ask for and what should actually be built.
Train, educate, and coach business lines to increase self-sufficiency in owning and managing their data.
Lead and maintain partnerships with stakeholders across the business while influencing best practices and balancing competing priorities.

Execute & Maintain

Triage escalated incidents or support tickets, while sometimes helping with front-line support.
Anticipate 2nd order impacts of changes in Zuora, Salesforce, etc.
Maintain Zuora ecosystem application with platform updates and releases.
Own change management and release processes in the Zuora ecosystem.
Maintain data integrity across the Zuora platform and integrated systems.
Identify opportunities for process improvement and automation across Zuora and the Financial ecosystem.
Provide support as-needed to the broader Business Systems team and other applications (e.g. Salesforce, Five 9 Telecom, or other insurance applications).

The Right Stuff

5+ years minimum experience with Zuora Billing and Revenue.
Zuora Certified Administrator.
5+ years of hands-on Financial Systems administration experience, including NetSuite, Sage, MS Dynamics, SFDC Financial Cloud, or Similar systems.
Deep understanding of Subscriptions billing modules and/or Advanced Revenue Management.
Proven experience building, enhancing and managing Zuora Workflows, Scripts and Customizations.
Comfort with Zuora Reporting, Data Query and SQL to support reporting needs.
Willingness to learn and support other Business Applications like Telecom/IVR, Salesforce, Sage, and other applications as needed.
Demonstrated ability to translate business requirements into Zuora configurations — not just execute tickets, but articulate why one design or delivery approach is better than another.
Proven ability to work independently in a remote-first environment and operate effectively with ambiguity.
Willingness to learn and build Integrations in iPaaS (Workato) and understand existing Custom Coded integrations.

The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.

Compensation & Benefits

Competitive cash compensation
Comprehensive health plans
Generous PTO
Future focused 401k match
Generous parental and caregiver leave
Our core values are more than just a poster on the wall; they're tangibly reflected in our work

Making every part of working with us "Easy as Pie" - including our offer process. When we find someone we'd like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.

Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.

Location Information

Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (territories excluded) and have access to reliable, high-speed internet.

Additional Information

Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

Pie Insurance participates in the E-Verify program. Please click here, here and here for more information.

Pie Insurance is committed to protecting your personal data. Please review our Privacy Policy.

Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.

Pie Named to 2025 America's Best Startup Employers

Pie Insurance 2025 State of Workplace Safety Report

#LI-REMOTE

#BI-REMOTE

Quick Apply

Refine Your Search

ivr business systems jobs in remote

Senior Business Systems Analyst

Member Experience Associate

Senior Information Systems Engineer 2

CXOne Platform Engineer

Contact Center Systems Analyst

ZVA AI Implementation Project Manager

AWS expert

Contact Center Data Analytics Consultant

Lead Cloud Engineer - Contact Center Technology

Senior Consultant, NICE CXone

Sr. Specialist Technology Customer Care

Contact Center Systems Administrator

Marketing Technology & Operations Manager

Part-time Genesys Contact Center Engineer

Principal IT Developer

Call Center QA Manager

Contact Center Account Manager

Five9 Developer

CCaaS Developer

Product Owner

I want to receive the latest job alert for ivr business systems in remote

Related Searches

Explore jobs in more locations

How You'll Do It

The Right Stuff

Compensation & Benefits

Location Information

Additional Information

Job Seeker Tools

Employer Tools

Browse

Stay Connected