Top 246 Junior risk analyst Jobs in Remote

Workforce Management Analyst - El Paso, TX
KECH, Inc. —El Paso, TX
- $22.13 an hour
- 8 hour shift
- Remote
- Background check
- Mid-level
- Analysis skills
- Paid training
- Health savings account
Junior Open Source Intelligence Analyst (Remote)
Concentric —San Francisco, CA
- $80,000 a year
- Remote
- Bachelor of Science
- Research
- Master's degree
- Health savings account
- AD&D insurance
Quick Apply
9d
Junior Vulnerability Analyst
Blu Omega —Remote
- $45,000 - $65,000 a year
- Remote
- Analysis skills
- US work authorization
- Scripting
- AD&D insurance
- Paid holidays
Program Analyst - Junior
Artemis Arc —Remote
- Part-time
- Remote
- Microsoft Excel
- Mid-level
- 3 years
International Affairs Analyst (Remote)
Amyand Consulting —New York, NY
- $40,000 - $45,000 a year
- Contract
- Remote
- Analysis skills
- Project management
- Bachelor's degree
- Work from home
- Flexible schedule
Quick Apply
Junior Investment Analyst
State of New York - Insurance Fund, State —New York, NY
- $109,000 - $129,000 a year
- Full-time
- Remote
- Background check
- Customer service
- Computer literacy
- Paid holidays
- Health insurance
8d
Junior System Security Analyst
Blu Omega —Remote
- $45,000 - $65,000 a year
- Remote
- US work authorization
- 1 year
- Communication skills
Junior Data Analyst
INDEX ANALYTICS LLC —Windsor Mill, MD
- $61,750 - $84,000 a year
- Remote
- Office
- SQL
- Analysis skills
- Health insurance
- Professional development assistance
Junior Penetration Tester
black lantern security —Remote
- HIPAA
- Windows
- Java
Senior QA Analyst
Accelerate Learning Inc. —Remote
- Computer science
- Computer Science
- 5 years
Quick Apply
Junior Software Engineer
Payentry —Remote
- $65,000 - $85,000 a year
- Full-time
- Computer Science
- Mid-level
- SQL
- Disability insurance
- Health insurance
Quick Apply
Senior Legal Analyst, Product
Indeed —Remote
- $75,000 - $125,000 a year
- Full-time
- 3 years
- Military encouraged
- Senior level
- Paid parental leave
- Paid holidays
14d
Utility GIS Analyst
Kaukahi —Remote
- $50,000 - $70,000 a year
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Writing skills
Data Quality Analyst
Stellar IT Solutions LLC —St. Louis, MO
- $50 - $54 an hour
- Remote
- Computer Science
- 5 years
- SQL
Quick Apply
Sr. BI Analyst
American Family Care —Remote
- $100,000 - $115,000 a year
- Full-time
- Remote
- Senior level
- 4 years
- Time management
Quick Apply
IT Quality Assurance Tester III
Consumer Direct Care Network —Remote
- $34 - $36 an hour
- Full-time
- Hybrid work
- Background check
- 5 years
- Office
- Profit sharing
- Paid parental leave
Quick Apply
10d
Business Analyst - US Remote
RELQ TECHNOLOGIES LLC —Tampa, FL
- Full-time
- Remote
- Management
- ERP systems
- SQL
Quick Apply
Lead Insight Analyst (Kroger)
Retail Insight —Cincinnati, OH
- Full-time
- Remote
- SQL
- Analysis skills
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Junior Analyst - MHS Financial Analysis & Policy Support
Bodwe Professional Services, LLC —Remote
- $85,000 - $125,000 a year
- Full-time
- Hybrid work
- 5 years
- Finance
- Driver's License
Quick Apply
22h
Program Analyst – Jr.
Ibility —Remote
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- 3 years
- Health savings account
- AD&D insurance
Quick Apply

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junior risk analyst jobs near remote

Workforce Management Analyst - El Paso, TX

KECH, Inc. -
El Paso, TX

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Job Details

Full-time
$22.13 an hour

Benefits

Paid training
Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
On-the-job training
Work from home
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Referral program

Qualifications

Operational analysis
Enterprise software
Analysis skills
Data entry
Data-driven problem-solving
Workforce management

Full Job Description

Job Summary
Must have a passion for helping people!

KECH, Inc. is a HUBZone-certified, Woman Owned Small Business (WOSB) founded by leaders who bring knowledge and experience that span 45+ years of success in IT services, service desk, and contact center. KECH is committed to helping our clients achieve extraordinary customer service, one great interaction at a time. KECH is an equal-opportunity employer. Candidates must be able to attain a federal government clearance for the FSA. The start date is expected to be sometime in September 2026 depending on when clearance is attained. The clearance process will require applicant action during the 50 days before the position starts.

POSITION OVERVIEW: The Workforce Management (WFM) Analyst supporting the Nelnet contact center program is responsible for driving daily operational efficiency and service level stability through real-time intraday monitoring, schedule administration, and real-time adherence tracking across all contact channels. Operating as a tactical partner to operational leadership, the analyst continuously tracks queue metrics, handle times, occupancy, and agent state performance, identifying real-time variances from projected volumes and making immediate adjustments to maintain targeted service levels and minimize abandonment rates. The role manages day-to-day schedule updates, including processing real-time exception entries—such as unscheduled leave, coaching, meeting time, and training—while evaluating their immediate impact on overall intraday capacity and shrinkage trends. By continuously auditing agent adherence to assigned schedules, performing root-cause analysis on real-time operational deviations, and delivering intraday performance updates to leadership, the analyst ensures the frontline workforce is optimally deployed to deliver a reliable, high-quality servicing experience for borrowers.

POSITION DESCRIPTION:
1. Real-Time Intraday Monitoring: Track live queue metrics, call volume spikes, Average Handle Time (AHT), occupancy, and service levels across all contact channels to maintain daily performance goals.

2. Schedule Adherence Tracking: Monitor agent state changes and schedule adherence in real time, identifying non-adherence patterns and coordinating with team leads to minimize shrinkage and off-queue downtime.

3. Schedule Maintenance & Exception Entry: Process daily schedule modifications, including logging time-off requests, training, coaching sessions, meetings, unscheduled absences, and offline activities into the WFM system.

4. Intraday Tactical Adjustments: Reallocate agent skill sets, adjust breaks, or recommend immediate off-queue activity cancellations during unexpected volume surges or staffing shortages.

5. Operational Communication & Escalation: Keep program leadership and supervisors informed of real-time queue performance, outage impacts, staffing deficits, and service-level risks throughout the operating day.

6. Shrinkage & Performance Reporting: Generate intraday and end-of-day reports summarizing adherence trends, shrinkage rates, and volume variances to support continuous operational improvements.

SPECIAL SKILLS: Success in this real-time WFM Analyst role requires a blend of sharp analytical skills, proficiency with enterprise WFM platforms (such as NICE IEX, Verint, Aspect, or Genesys), and strong communication under pressure. The ideal candidate must possess high numerical literacy to quickly decipher real-time metrics—such as Average Handle Time (AHT), occupancy, and shrinkage—enabling swift root-cause analysis and data-driven tactical adjustments during unexpected volume surges or staffing deficits. Equally critical are exceptional composure and clear, concise communication, which allow the analyst to collaborate seamlessly with operational leadership, provide immediate guidance to frontline supervisors, and maintain schedule integrity while navigating fast-paced, intraday operational shifts.

ADDITIONAL SKILLS/PROFESSIONAL CHARACTERISTICS: Candidate must have 2 years experience in a WFM role.

Equal Opportunity Employer/Veterans/Disabled

KECH is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We are committed to creating an inclusive workplace where all employees feel welcome and respected.

Benefits

VACATION: 2 weeks paid vacation after 1 year of service, 3 weeks after 5 years, and 4 weeks after 15 years.

HOLIDAYS: A minimum of ten paid holidays per year: New Year's Day, Martin Luther King Jr.'s Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans' Day, Thanksgiving Day, and Christmas Day.

Other Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance
Work from home

Weekly day range:

Monday to Friday

Job Type: Full-time

Pay: $22.13 per hour

Expected hours: 40 per week

Shift:

8 hour shift
Day shift
Evening shift
Morning shift
Night shift

Shift availability: Day/Evening flexibility required

Work Location: Remote, but must reside in El Paso, TX or surrounding area.

Pay: $22.13 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: Remote

Apply Now

Refine Your Search

junior risk analyst jobs in remote

Workforce Management Analyst - El Paso, TX

Junior Open Source Intelligence Analyst (Remote)

Junior Vulnerability Analyst

Program Analyst - Junior

International Affairs Analyst (Remote)

Junior Investment Analyst

Junior System Security Analyst

Junior Data Analyst

Junior Penetration Tester

Senior QA Analyst

Junior Software Engineer

Senior Legal Analyst, Product

Utility GIS Analyst

Data Quality Analyst

Sr. BI Analyst

IT Quality Assurance Tester III

Business Analyst - US Remote

Lead Insight Analyst (Kroger)

Junior Analyst - MHS Financial Analysis & Policy Support

Program Analyst – Jr.

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