Top 940 Pet brands Jobs in Remote

Customer Service Representative
Independence Pet Group —Remote
- Full-time
- Remote
- Communication skills
- Entry level
- Commuter assistance
- Paid parental leave
14d
Member Experience Associate
Fetch Pet Insurance —Remote
- $20.00 - $21.50 an hour
- Full-time
- Remote
- Google Workspace
- Bachelor's degree
- 1 year
- Tuition reimbursement
- Paid time off
GM, Keepr
Mindr —Remote
- $240,000 - $280,000 a year
- Remote
- Senior level
- Leadership
- Commercial
- Paid holidays
- Health insurance
Associate Account Manager
Vetcove —Remote
- $60,000 - $85,000 a year
- Full-time
- Remote
- Background check
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Fulfillment Operations Manager
Nutrafol —Remote
- $95,000 - $110,000 a year
- Weekends as needed
- Remote
- Mid-level
- Analysis skills
- Supervising experience
- Health insurance
- Dental insurance
Customer Service Representative ---- Work from Home
Teleperformance —Remote
- $13.50 an hour
- Full-time
- Remote
- 18 years or older
- Computer literacy
- Windows
- Health insurance
- Dental insurance
5d
Corporate Travel Consultant
Internova Travel Group —Remote
- $27.78 an hour
- Full-time
- Remote
- Travel
- Typing
- Senior level
- Paid parental leave
- AD&D insurance
Workforce Coordinator
Golden Pet Brands —Remote
- $18.46 - $23.08 an hour
- Remote
- Google Workspace
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Manager, Client Success (Pharma)
GoodRx —Remote
- $124,000 - $216,000 a year
- Full-time
- 3 years
- Supervising experience
- Product management
- Employee stock purchase plan
- Paid holidays
Insights Manager
GoodRx —Remote
- $124,000 - $216,000 a year
- Full-time
- 6 years
- Master's degree
- SQL
- Employee stock purchase plan
- Paid holidays
Graphic Designer (Early Career)
Brown and Caldwell —Columbus, OH
- $22.50 - $30.80 an hour
- Remote
- Microsoft Word
- Background check
- Microsoft Excel
- Paid holidays
- Disability insurance
Customer Success Manager
Internova Travel Group —Remote
- $53,462 - $87,712 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Paid parental leave
- AD&D insurance
Customer Support Specialist - Paige Water & Outdoor Solutions
GOGcG —Remote
- From $31 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Wellness program
- Paid parental leave
11d
Compliance Specialist- Associate
Independence Pet Group —Remote
- Full-time
- Remote
- Mid-level
- Experience equivalent to degree accepted
- 1 year
- Commuter assistance
- Paid parental leave
Remote --- Automotive Technical Support Representative
Teleperformance —Remote
- $16.00 - $17.25 an hour
- Full-time
- Remote
- 18 years or older
- Computer literacy
- Windows
- Health insurance
- Dental insurance
Associate Digital Fundraising Producer
Mothership Strategies —Remote
- From $52,000 a year
- Email
- Remote
- Organizational skills
- Communication skills
- Entry level
- Health savings account
- Paid holidays
Customer Success Manager
DMI —Remote
- Overtime
- Computer literacy
- Mid-level
- Office
- Disability insurance
- Health insurance
5d
Controller
Starface World —Remote
- $190,000 - $230,000 a year
- Remote
- Management
- CPA
- GAAP
- Paid parental leave
- Paid holidays
Editor, Newsletters
Dotdash Meredith —Remote
- $55,000 - $58,000 a year
- Full-time
- Remote
- Mid-level
- Office
- Organizational skills
- Commuter assistance
- Paid parental leave
5d
Production Designer
Penta Group —Remote
- $55,000 - $75,000 a year
- 8 hour shift
- Hybrid work
- 18 years or older
- Mid-level
- Bachelor's degree
- Paid parental leave
- Disability insurance

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Customer Service Representative

Independence Pet Group -
Remote

Apply Now

Job Details

Full-time
14 days ago

Benefits

Commuter assistance
Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
On-the-job training
Parental leave
Employee assistance program
Vision insurance
Volunteer time off
Life insurance
Retirement plan
Pet insurance

Qualifications

Customer relationship building
Client rapport building
Customer engagement
Technical Proficiency

Full Job Description

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

Job Summary:

Embrace Pet Insurance is seeking a Customer Care Representative who will report to the Manager, Contact Center. The Customer Care Representative is an invaluable part of the customer journey, from providing information to prospective clients to assisting existing customers with policy changes and claim inquiries. Being part of our Contact Center means you’ll be responding to a high volume of phone calls, emails, and providing support to other departments as needed.

Job Location: Remote – USA

Main Responsibilities:

Respond to 70-90 phone calls per day, providing exceptional customer service in every interaction
Answer customer emails promptly, addressing their inquiries and concerns professionally
Assist other departments with policy procedures and adjustments
Help Pet Parents understand coverage and options, review claims, and maintain and adjust new and existing policies
Collaborate with team members to ensure a supportive and efficient work environment, sharing knowledge and resources
Handle emotionally challenging, intense, and stressful situations with grace and resilience
Performs other duties as assigned

Basic Qualifications:

Strong mental and emotional resilience; ability to handle challenging customer interactions with patience and professionalism
Excellent interpersonal and communication skills, including empathy and the ability to build rapport with customers
Adaptability and the ability to multitask in a fast-paced and demanding environment
Experience in a customer service role, preferably in a call center setting
Basic level of technical proficiency- being comfortable navigating multiple softwares across multiple screens.
A genuine desire to make a positive impact on customers’ experiences and help them find solutions to their concerns

Expected Hours of Work:

This is a full-time position: The shift for this position is M-F 11:30am-8:00pm and Saturday 10:00am-2:00pm EST. Training will last for 6 weeks and the training time will be confirmed prior to the hired class starting.

#li-Remote

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

Comprehensive full medical, dental and vision Insurance
Basic Life Insurance at no cost to the employee
Company paid short-term and long-term disability
12 weeks of 100% paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Retirement savings plan
Personal Paid Time Off
Paid holidays and company-wide Wellness Day off
Paid time off to volunteer at nonprofit organizations
Pet friendly office environment
Commuter Benefits
Group Pet Insurance
On the job training and skills development
Employee Assistance Program (EAP)

Interview Technology Notice:

Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process.

By continuing with the interview, you consent to this use.

Text Messaging Notice:

If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply.

You may opt out of text communications at any time by replying “STOP.”

Apply Now

Refine Your Search

pet brands jobs in remote

Customer Service Representative

Member Experience Associate

GM, Keepr

Associate Account Manager

Fulfillment Operations Manager

Customer Service Representative ---- Work from Home

Corporate Travel Consultant

Workforce Coordinator

Manager, Client Success (Pharma)

Insights Manager

Graphic Designer (Early Career)

Customer Success Manager

Customer Support Specialist - Paige Water & Outdoor Solutions

Compliance Specialist- Associate

Remote --- Automotive Technical Support Representative

Associate Digital Fundraising Producer

Customer Success Manager

Controller

Editor, Newsletters

Production Designer

I want to receive the latest job alert for pet brands in remote

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