Top 311 Presenter Jobs in Remote

Customer Support Representative
ibynd —Remote
- $25 an hour
- Part-time
- Remote
- Google Workspace
- Mid-level
- 2 years
Quick Apply
Conference Presenter - Contractor
The Art of Education —Remote
- Contract
- Remote
- US work authorization
- Visual & Performing Arts
- Entry level
Clinical EAP Seminar Presenter - Evernorth - Remote
The Cigna Group —Remote
- $67,100 - $111,800 a year
- Online Application
- Remote
- LMFT
- Licensed Clinical Social Worker
- LPC
- Paid holidays
- Health insurance
4d
Literacy Specialist
Wilson Language Training —Remote
- $73,700 - $100,000 a year
- Full-time
- Remote
- Mid-level
- Presentation skills
- Travel
- Paid holidays
- Disability insurance
Events Manager
SafelyYou —Remote
- $85,000 - $110,000 a year
- Remote
- Google Workspace
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Learning and Support Specialist (PST Timezone)
Poll Everywhere —Remote
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Residential
- Teaching
- Health savings account
- Health insurance
VP, Analyst - AI Strategy for Supply Chain Leaders (Remote US)
Gartner —Remote
- $194,000 - $234,000 a year
- Email
- Hybrid work
- 11+ years
- Residential
- Analysis skills
- Paid time off
- 401(k) matching
Staff Product Researcher
Nelnet —Remote
- From $100,000 a year
- Full-time
- Presentation skills
- Bachelor's degree
- Doctor of Philosophy
- Wellness program
- Health savings account
5d
Technical Event Producer
We & Goliath —Remote
- Weekends as needed
- Remote
- 11+ years
- Mid-level
- Flexible schedule
Quick Apply
TikTok Livestream Host
Ecommerce Brand —Remote
- $25 - $35 an hour
- Part-time
- Remote
- Sales
- Entry level
- Flexible schedule
Quick Apply
9d
Sales Enablement Associate - Local Sales (Remote)
Yelp —Remote
- $75,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Criminal background check
- Employee stock purchase plan
- Paid holidays
Medical Doctor for Women's Telehealth Brand
LTV Commerce —Remote
- $250 - $500 an hour
- Part-time
- Remote
- Medicine
- BC/BE
- English
Quick Apply
5d
Online Adjunct Professor - Economics
Bryant & Stratton College —Remote
- $850 - $1,000 a month
- Part-time
- Remote
- Mid-level
- Master's degree
- Doctor of Philosophy
Curriculum Developer - Site Lead
C2 Technologies —Remote
- $50,000 - $95,000 a year
- Remote
- 5 years
- Data analysis skills
- Research
- Paid holidays
- Disability insurance
Quick Apply
Creative Director, Copy & Content
Resident Home —Remote
- $150,000 - $180,000 a year
- Remote
- Mentoring
- US work authorization
- Organizational skills
- Health savings account
- Dental insurance
Technical Abuse Investigator
OpenAI —San Francisco, CA
- $158,400 - $425,000 a year
- Full-time
- Remote
- 5 years
- SQL
- Presentation skills
Senior Insights Analyst
Market Performance Group —Remote
- $75,000 - $110,000 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
Client Partner
NaviStone —Remote
- Remote
- Mid-level
- Travel
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Communications Manager (Contract)
Duolingo —Remote
- Overtime
- Remote
- 5 years
- Research
- Mid-level
Quick Apply
Account Executive
ZYWAVE INC. —Remote
- Full-time
- Mid-level
- Bachelor's degree
- Travel
Quick Apply

I want to receive the latest job alert for presenter in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Support Representative

ibynd
Remote

Quick Apply

Job Details

Part-time | Full-time
$25 an hour

Qualifications

Customer records maintenance
Record keeping
Managing customer accounts
Customer relationship building
Spreadsheets
Managing clients in a customer support role
SaaS platforms
Sales management systems proficiency
Customer support
CRM system proficiency
Productivity software
SaaS
Technical Proficiency
Ticketing system technical support

Full Job Description

The Customer Support Representative serves as the frontline point of contact for retail agents and broker partners on the iBynd + SEMSEE platform, delivering timely, effective, and empathetic support across all inbound channels. This individual is responsible for resolving technical and platform-related inquiries, triaging escalations, and ensuring every partner interaction reflects the highest standards of service. The Customer Support Representative partners closely with the Customer Success, Product, and Operations teams to surface recurring issues, drive resolution, and contribute to a continuously improving support experience. This is a role for a detail-oriented, service-first professional who takes ownership of problems and thrives on turning a frustrated partner into a loyal advocate.

DUTIES AND RESPONSIBILITIES

INBOUND SUPPORT & TICKET MANAGEMENT

Serve as the primary point of contact for agent and broker partners submitting support requests via email, and phone—managing a high-volume ticket queue with accuracy and urgency.
Diagnose and resolve platform, submission, login, and workflow issues in a timely manner, ensuring partners receive clear, actionable guidance at every step.
Document all interactions, resolutions, and escalation paths accurately in the CRM and ticketing system, maintaining clean records that support team visibility and reporting.
Triage and escalate complex or high-priority issues to Product, or Operations teams, following defined escalation protocols and ensuring seamless handoffs.

PARTNER EXPERIENCE & RELATIONSHIP SUPPORT

Build rapport with retail agents and broker partners through consistent, professional, and empathetic communication that reinforces confidence in the iBynd + SEMSEE platform.
Follow up proactively on open issues, keeping partners informed of status updates and resolution timelines without waiting to be asked.
Identify patterns in partner feedback and recurring pain points, synthesizing insights for Customer Success and Product teams to inform platform improvements.
Contribute to maintaining and improving partner-facing support resources, including help articles, FAQs, video walkthroughs, and onboarding guides.

PLATFORM KNOWLEDGE & TRAINING SUPPORT

Develop and maintain deep functional knowledge of the iBynd + SEMSEE platform, including submission workflows, appetite tools, quoting processes, and user account management.
Participate in product update briefings, internal training sessions, and beta testing initiatives to stay current on platform changes and new feature releases.
Support the delivery of partner-facing training sessions and webinars as a co-presenter or technical resource when needed.

OPERATIONS & CROSS-FUNCTIONAL COLLABORATION

Maintain up-to-date and accurate partner records, issue logs, and resolution notes in the CRM system to support team-wide transparency and historical tracking.
Collaborate with underwriting, operations, and product teams to resolve submission and appetite-related questions escalated on behalf of partners.
Prepare and contribute to regular reporting on ticket volume, resolution rates, response times, and partner satisfaction metrics.
Participate in team huddles, process improvement discussions, and initiatives that strengthen the overall support function.
Other duties as assigned.

QUALIFICATIONS

REQUIRED

2+ years of experience in customer support, technical support, or a client-facing service role, with a demonstrated track record of resolving complex inquiries and managing partner or customer relationships.
Strong verbal and written communication skills—able to explain technical concepts clearly to non-technical users and maintain a professional, helpful tone under pressure.
Proficiency in CRM and ticketing systems (Salesforce, HubSpot, Zendesk, or equivalent) with a disciplined approach to record-keeping and follow-through.
Exceptional attention to detail and organizational skills, with the ability to manage multiple open tickets, partner relationships, and priorities simultaneously.
Proficiency in Google Suites, including Excel, Word, and PowerPoint (or equivalent Google Workspace tools).
Ability to learn and navigate SaaS platforms quickly, and comfort explaining digital workflows to users with varying levels of technical proficiency.
A genuine service orientation—committed to solving problems, following through on commitments, and leaving every partner interaction better than you found it.

PREFERRED

Property and Casualty insurance industry experience strongly desired; familiarity with commercial lines, wholesale distribution, or the retail agent/broker community is a significant advantage.
Experience working at or with a wholesale broker, MGA, insurtech platform, or carrier in a customer-facing support capacity.
Familiarity with submission workflows, appetite tools, and the commercial insurance quoting process.
Experience building or maintaining self-service support content including knowledge bases, help articles, or user guides.
Comfort working in a fast-paced, evolving environment where products, processes, and priorities shift quickly—and the ability to adapt without losing service quality.
Comfort navigating and explaining SaaS or digital platforms to non-technical users; prior experience in an insurtech or fintech environment a plus.

Job Location: Remote

d3AAERoTYU

Quick Apply

Refine Your Search

presenter jobs in remote

Customer Support Representative

Conference Presenter - Contractor

Clinical EAP Seminar Presenter - Evernorth - Remote

Literacy Specialist

Events Manager

Learning and Support Specialist (PST Timezone)

VP, Analyst - AI Strategy for Supply Chain Leaders (Remote US)

Staff Product Researcher

Technical Event Producer

TikTok Livestream Host

Sales Enablement Associate - Local Sales (Remote)

Medical Doctor for Women's Telehealth Brand

Online Adjunct Professor - Economics

Curriculum Developer - Site Lead

Creative Director, Copy & Content

Technical Abuse Investigator

Senior Insights Analyst

Client Partner

Communications Manager (Contract)

Account Executive

I want to receive the latest job alert for presenter in remote

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected