Top 313 remote helpdesk Jobs in remote

Sr. Associate Marketing Technology (Remote)
Protective —Remote
- $76,500 - $120,000 a year
- Full-time
- Remote
- Computer Science
- Marketing
- 3 years
- Paid parental leave
- Disability insurance
Quick Apply
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
7d
Help Desk Analyst
Sanametrix —Remote
- $30 - $34 an hour
- Contract
- Remote
- Bachelor of Science
- Mid-level
- Bachelor's degree
Quick Apply
10d
Helpdesk Support Executive (Remote)
Coforge Ltd. —Remote
- $16 - $17 an hour
- Remote
- Background check
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
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Help Desk Call Center Representative
Senture —Remote
- Full-time
- Remote
- Bilingual
- Pass drug screening
- High school diploma or GED
Customer Support Specialist
AdQuick —Remote
- $80,000 - $85,000 a year
- Full-time
- Remote
- SQL
- APIs
- Communication skills
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IT Helpdesk Technician
Helpt —Remote
- From $18 an hour
- Weekends as needed
- Remote
- Windows
- Communication skills
- Entry level
- Health insurance
- Dental insurance
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Help Desk Technician
B H Griner Associates —Remote
- $51,000 - $82,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Research
Quick Apply
3d
IT Dispatcher (Remote - work from home)
Xantrion —Remote
- $45,000 - $50,000 a year
- Weekends as needed
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Support Technician Level 1
KairosIT —Remote
- $40,000 - $55,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- High school diploma or GED
Service Desk Analyst - Remote (After Hours)
K2 Services —Remote
- $36,000 - $39,000 a year
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- In-person
- Health insurance
- 401(k) matching
Customer Support Specialist
PIMSY EHR —Remote
- $21 - $26 an hour
- Full-time
- Remote
- Background check
- Customer service
- 11+ years
- Health insurance
- Dental insurance
Quick Apply
2d
NOC Technician
BlackHawk Data, LLC (12029) —Remote
- $60,000 - $70,000 a year
- Weekends as needed
- Remote
- Azure
- Inventory management
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
Remote Technical Support
Mashgin —Remote
- Full-time
- Remote
- Ability to lift 50 pounds
- Bachelor's degree
- Travel
- Dental insurance
- 401(k)
Service Technician I - IT Help Desk
Maxor National Pharmacy Services, LLC —Remote
- $20.00 - $24.50 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Service Technician II - IT Help Desk
Maxor National Pharmacy Services, LLC —Remote
- $25 - $27 an hour
- Full-time
- Computer science
- Computer Science
- 5 years
- AD&D insurance
- Disability insurance
Quick Apply
Technical Support Agent
PAR —Remote
- $19 - $22 an hour
- Overtime
- Remote
- Computer science
- Windows
- Computer networking
Technical Customer Care Specialist I
Vitu, Inc. —Remote
- $19 - $24 an hour
- Full-time
- Remote
- High school diploma or GED
- Computer networking
- Associate's degree
- Commuter assistance
- Health savings account
Quick Apply
7d
Helpdesk Technician I
CyberSheath —Remote
- $55,000 - $68,000 a year
- Evenings as needed
- Computer science
- Computer Science
- Windows
Quick Apply
Remote Help Desk Agent
Willetts Technology —Sioux City, IA
- $18 - $21 an hour
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Windows
- Health insurance
- Dental insurance
Quick Apply
8d

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remote helpdesk jobs near remote

Sr. Associate Marketing Technology (Remote)

Protective -
Remote

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Job Details

Full-time
$76,500 - $120,000 a year

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Paid time off
Pension plan
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Non-technical user support
System administration
Bachelor's degree
Technology management

Full Job Description

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

Job Description / Overview

The Sr. Associate Marketing Technology is responsible for the implementation, administration and optimization of assigned marketing technology platforms to ensure effective user experience and value. They will develop the vision and roadmap for relevant technology

Key Responsibilities

Translate end‐user perspective and stakeholder vision into features and user stories that drive platform roadmaps.
Provide support for assigned marketing technology including systems administration, user management, configuration, training and help desk
Partner with stakeholders and IT to establish, implement and prioritize roadmap for assigned technology platforms
Define, maintain, and enforce best practices for Marketing Technology.
Manage third‐party resources associated with assigned platforms
Monitor and drive platform adoption
Facilitate and engage in the development and writing of test plans and use cases. Performs user acceptance testing as needed. Develop technology platform KPIs and monitors performance  Establish and document technology standards, workflows and integrations

Knowledge/Experience/Education/Training:

Bachelor’s degree in Computer Science, Computer Information Systems, Marketing, or a related discipline
5+ years administering marketing technology including one or more: Marketing Automation, Digital Asset Management, Content Management Systems, Sales Enablement, CRM, Analytics, and Workflow/Resource Management. Preferred platforms including one or more: Eloqua, Accent, Sitecore, AEM Assets, WorkFront, Microsoft Dynamics and Google Analytics
3+ years of experience in marketing technology or media platform operations with a demonstrated ability to manage and optimize business and technical solutions.
Strong understanding of the marketing technology landscape and the practical application of technology to achieve Marketing goals.
Fluency in the languages of both technology and marketing
Experience building custom marketing technology blueprints and roadmaps
Experience managing strategic partner and/or agency relationships
Anticipate risks, and demonstrate sense of urgency, ability to resolve issues with limited supervision
Detail oriented
Ability to build trust and strong working relationships with Stakeholders, IT and vendors
Professionally curious‐‐desires to learn more about the business and grow in knowledge and capability within the organization and industry; asks why
Ability to communicate complex technical concepts to non‐technical audiences

Protective’s targeted salary range for this position is $76,500 to $120,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees.

This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.

#LI-VD1

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Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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