Top 7347 Retention Jobs in Remote

Full-Time Remote Customer Retention Specialist (TX, AZ, NV, OR, FL)
Lamps Plus —Remote
- Full-time
- Remote
- Computer literacy
- English
- Windows
- Paid training
- Work from home
Retention Agent
JKB Financial Inc. —Remote
- $25 - $30 an hour
- Full-time
- Remote
- Mid-level
- Supervising experience
- Mentoring
- Health savings account
- Health insurance
Quick Apply
[Remote] Customer Success Manager
Convoso —Remote
- $75,000 - $90,000 a year
- Full-time
- Remote
- Google Workspace
- 5 years
- Travel
- Free parking
- Paid training
Quick Apply
Head of Email/SMS Marketing – Direct Response (Remote Startup)
Fountain Vitality, Inc. —Remote
- $170,000 - $240,000 a year
- Full-time
- Remote
- US work authorization
- Senior level
- Flexible schedule
Quick Apply
SH&E Manager (Remote)
Parsons —Remote
- $112,200 - $196,400 a year
- Remote
- Databases
- 8 years
- Bachelor's degree
- Wellness program
- Paid holidays
Client Success Manager
PatientNow —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
Registered Dietitian (Work from home)
Kickoff —Baltimore, MD
- $94,000 - $140,000 a year
- Part-time
- Remote
- Mid-level
- Mentoring
- 1 year
- Health insurance
- Paid time off
Quick Apply
10d
Registered Dietitian (Work from home)
Kickoff —Maryland
- $94,000 - $140,000 a year
- Part-time
- Remote
- Mid-level
- Mentoring
- 1 year
- Health insurance
- Paid time off
Quick Apply
10d
Territory Sales Representative (Bi-lingual Spanish) Dallas-FT. Worth Area
MW Company —Dallas-Fort Worth, TX
- From $65,000 a year
- Full-time
- Remote
- Spanish
- Mid-level
- Contracts
- Health savings account
- Health insurance
Quick Apply
eCommerce Manager-DTC Growth
Bones Coffee Company —Remote
- From $101,000 a year
- Full-time
- Remote
- Background check
- 5 years
- Merchandising
Quick Apply
Regional Sales Manager-IH&S (West Coast)
Bullard —Idaho
- $85,000 - $105,000 a year
- Full-time
- Remote
- Marketing
- Bachelor of Science
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
2d
Registered Dietitian (Work from home)
Kickoff —Missouri
- $94,000 - $140,000 a year
- Part-time
- Remote
- Mid-level
- Mentoring
- 1 year
- Health insurance
- Paid time off
Quick Apply
10d
Regional Sales Manager-IH&S (West Coast)
Bullard —Nevada
- $85,000 - $105,000 a year
- Full-time
- Remote
- Marketing
- Bachelor of Science
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
2d
Registered Dietitian (Work from home)
Kickoff —Phoenix, AZ
- $94,000 - $140,000 a year
- Part-time
- Remote
- Mid-level
- Mentoring
- 1 year
- Health insurance
- Paid time off
Quick Apply
10d
Licensed Professional Clinical Counselor - California
Headlight —California
- $90,000 - $111,080 a year
- Full-time
- Remote
- LMFT
- Spanish
- Software troubleshooting
- Continuing education credits
- Health insurance
Quick Apply
Aesthetic Nurse Practitioner
Pinch Med Spa —Washington, DC
- $25,000 - $200,000 a year
- Choose your own hours
- Remote
- Mid-level
- Patient care
- Home health
Quick Apply
Regional Sales Manager-IH&S (West Coast)
Bullard —Oregon
- $85,000 - $105,000 a year
- Full-time
- Remote
- Marketing
- Bachelor of Science
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
2d
Associate Attorney - General Liability - Insurance Defense
Chartwell Law —Connecticut
- Full-time
- Remote
- Writing skills
- Mid-level
- 2 years
Quick Apply
Regional Sales Manager-IH&S (West Coast)
Bullard —Utah
- $85,000 - $105,000 a year
- Full-time
- Remote
- Marketing
- Bachelor of Science
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
2d
Licensed Remote Therapist (Michigan)
Crescent Roots Psychological Services, PLLC —Michigan
- $110 an hour
- Full-time
- Remote
- Licensed Clinical Social Worker
- LPC
- Mid-level
- Flexible schedule
Quick Apply

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Full-Time Remote Customer Retention Specialist (TX, AZ, NV, OR, FL)

Lamps Plus -
Remote

Apply Now

Job Details

Full-time

Benefits

Paid training
Work from home

Qualifications

Computer operation
Customer returns handling
Phone communication
Computer literacy
English
Windows
Desktop applications
Typing
Quality data entry
Customer data entry

Full Job Description

**LOOKING FOR CANDIDATES THAT RESIDE IN NV, TX, AZ, FL, OR.
We are seeking a Remote Customer Retention Specialist to work from home. Under the supervision of the Customer Retention Manager(s), the Remote Customer Retention Specialist acts as the primary point of contact for all inquiries and issues involving Internet Customer Service via phone acting as a liaison to the Processing Department team. Our fully paid training program is conducted at our Chatsworth headquarters or via webinar for approximately four to six weeks.

Job Description:
Handles incoming calls on all Customer Service related inquiries, order changes, status updates and cancellations with empathy and a focus on solving any customer problem on the first call.
Handle customer concerns with empathy and presents Lampsplus.com in a positive light at all times.
Utilizes salesmanship to maximize sales opportunities and remains focused on meeting sales goals and expectations.
Suggests products to the customer while probing for additional information.
Provides lighting and home décor solutions that are beneficial to the company and attractive to the customer.
Prevents customer returns and ensures customer retention by reasonable negotiations. Provides solutions that are beneficial to the company and attractive to the customer.
Demonstrates self-confidence and a desire to go the extra mile to take care of the customer from A-Z in order to create a positive customer experience every time.
Partners with Management on escalated customer and product issues. Identifying trends on issues that may affect customer satisfaction levels and consistently communicates them to management in measurable terms including employee errors on orders, product misrepresentation, etc.
Provides pro-active, consistent follow-up to all customer inquiries, either via phone/email. Responds and replies to every customer email the same day.
Documents a complete summary of the customers’ inquiry, actions taken, and expectations set forth on the respective order.
Maintains standards set forth by the company QA program providing the highest quality of service while demonstrating improvements when necessary determined by QA team and management.
Performs other duties as assigned.

Job Requirements:
Minimum of 1 years of customer service experience or retail background. Call center experience preferred.
Excellent verbal and written communication skills in English. Must be able to articulate details to customers in a professional and calm manner.
Computer literate. Able to navigate through programs and windows.
Excellent typing and data entry skills.
Able to multi-task. I.e. talk on the phone and type notes at the same time.
Effective problem solver.
Must be available to work Saturdays. Regular job attendance is required in accordance with a regular schedule established for the position by the supervisor.
As a condition of employment, employees must provide and maintain High-Speed Internet connection that meets the Lamps Plus Internet Department requirements at all times to maintain employment. Employees who are unable to provide and maintain required internet service that meets our specifications may be terminated from their employment at Lamps Plus.

Lamps Plus is an Equal Employment Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States; however, we are not able to sponsor visas for this role.

Apply Now

Refine Your Search

retention jobs in remote

Full-Time Remote Customer Retention Specialist (TX, AZ, NV, OR, FL)

Retention Agent

[Remote] Customer Success Manager

Head of Email/SMS Marketing – Direct Response (Remote Startup)

SH&E Manager (Remote)

Client Success Manager

Registered Dietitian (Work from home)

Registered Dietitian (Work from home)

Territory Sales Representative (Bi-lingual Spanish) Dallas-FT. Worth Area

eCommerce Manager-DTC Growth

Regional Sales Manager-IH&S (West Coast)

Registered Dietitian (Work from home)

Regional Sales Manager-IH&S (West Coast)

Registered Dietitian (Work from home)

Licensed Professional Clinical Counselor - California

Aesthetic Nurse Practitioner

Regional Sales Manager-IH&S (West Coast)

Associate Attorney - General Liability - Insurance Defense

Regional Sales Manager-IH&S (West Coast)

Licensed Remote Therapist (Michigan)

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