Top 5316 Senior client services manager Jobs in Remote

Senior Project Manager, Client Services
Lighthouse Document Technologies Inc —Remote
- $113,048 - $140,000 a year
- Weekends as needed
- Remote
- Office
- Master's degree
- Bachelor's degree
- AD&D insurance
- Disability insurance
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8d
Senior Manager Guest Services 3
Capgemini —Remote
- $46.23 - $72.23 an hour
- Contract
- Remote
- Continuous improvement
- Fair chance
- Senior level
- Health insurance
- Dental insurance
1d
Client Success Manager
Pillr Health —Remote
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
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Senior Program Manager - Fully Remote
Scalepex —Dallas, TX
- Full-time
- Remote
- 5 years
- Senior level
Quick Apply
Senior Client Success Account Manager
Tinuiti —Remote
- $90,000 - $105,000 a year
- Full-time
- Remote
- 6 years
- Senior level
- Leadership
- Paid holidays
- Health insurance
Senior Manager, Integration & POS Services
Priority Technology Holdings, LLC —Remote
- $93 an hour
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Mentoring
- Health savings account
- Employee stock purchase plan
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Senior Manager, Client Services
NEP Group Inc. —Remote
- Online Application
- Remote
- Travel
- Senior level
- Communication skills
Quick Apply
Senior Integration Manager
Priority Technology Holdings, LLC —Remote
- $87 an hour
- Full-time
- Remote
- Computer Science
- Finance
- Analysis skills
- Health savings account
- Employee stock purchase plan
Quick Apply
Senior Manager of Customer Success (Enterprise)
Owner.com —Remote
- $160,000 - $175,000 a year
- Full-time
- Remote
- 3 years
- Analysis skills
- POS
- Health insurance
ServiceNow Senior Project Manager
AHEAD —Remote
- $140,000 - $165,000 a year
- Full-time
- Remote
- IT
- Senior level
- Communication skills
- Paid parental leave
- Paid holidays
Senior Manager, Healthcare Communications
Thrive Global Holdings, Inc. —Remote
- $136,000 - $180,000 a year
- Full-time
- Remote
- 8 years
- Organizational skills
- Senior level
- Health insurance
- Dental insurance
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Senior Account Manager, Client Services
Optum —Cleveland, OH
- $72,800 - $130,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Marketing
- AD&D insurance
- Employee stock purchase plan
Senior Program Manager-Client PMO Coordination
CBRE —Remote
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Health insurance
- Dental insurance
Senior Client Experience Analyst
Scorpion Enterprises, LLC —Chicago, IL
- $110,000 - $120,000 a year
- Remote
- Marketing
- 5 years
- Presentation skills
- Paid parental leave
- Health insurance
9d
Senior Manager- Client Accounting Services
Sikich —Chicago, IL
- $163,000 a year
- Full-time
- Remote
- Finance
- Analysis skills
- Bachelor's degree
- Wellness program
- Paid parental leave
Senior Manager, Client Onboarding and Implementation
Vetcove —Remote
- $75,000 - $140,000 a year
- Full-time
- Background check
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Senior Associate Client Success Specialist
NTT Global Data Centers —Remote
- $81,400 - $110,100 a year
- Weekends as needed
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Disability insurance
- Health insurance
Manager, Client Services
Dynata —Remote
- $70,000 - $86,000 a year
- Full-time
- Remote
- Senior level
- 2 years
- Health insurance
Client Manager
OpenText —Remote
- $76,100 - $114,100 a year
- Remote
- Mid-level
- Travel
- IT
- Paid time off
Senior Customer Success Manager
Color —Remote
- $111,000 - $150,000 a year
- Full-time
- Remote
- 7 years
- Analysis skills
- Continuous improvement
- Paid parental leave
- Paid holidays

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Senior Project Manager, Client Services

Lighthouse Document Technologies Inc -
Remote

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Job Details

Full-time
$113,048 - $140,000 a year
8 days ago

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Pet insurance

Qualifications

Relativity software program
Computer operation
Stakeholder management

Full Job Description

What is special about Lighthouse?

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together.

What’s unique about this role?

The Senior Project Manager is responsible for managing to a case or client annual budget, consulting clients on eDiscovery best practices, and identifying preferred paths to completing projects with a focus on reducing costs, increasing speed of delivery and use of Lighthouse technologies to drive client satisfaction. Senior PMs are responsible for planning, monitoring and managing internal and external project communications of pod members. In addition, Senior PMs provide workflow consultation, drive the development of standards and participate in the daily activities associated with providing eDiscovery support to clients.

What will this person do?

Respond to client requests and provide consultation to clients to manage the scope, execution, and overall delivery of solutions that comply with industry best practices and Lighthouse Standards.
Train and develop team members on workflows and eDiscovery best practices.
Initiate work on behalf of clients by creating work orders for tasks associated with data processing, review, and production.
Communicate expectations for scope and deadlines to internal and external stakeholders

Bring your passion and together we will shine. It would also be great if you have the following:

Bachelor’s degree (Masters or JD a plus) or equivalent experience.
6+ years of work experience with at least four years of e-Discovery project management experience.5+ years of successful experience in a law department, law firm and/or a legal consulting firm or eDiscovery provider
Relativity experience required.
Excellent eDiscovery skills needed to provide consultation and creation of client and project solutions that drive the use of technology and workflows that reduce overall client costs, improve speed, and/or deliver a higher quality product.
Knowledge of or the ability to quickly acquire a deep understanding of Lighthouse workflows, internal tools and documentation necessary to act as an internal escalation resource, and ability to work both independently and in a team environment.
Strong communication skills to effectively transmit information via written (email and forms based formats ) and verbal communications to convey instructions, identify issues, propose solutions and manage conflicts between internal and external stakeholders.
Project management skills to successfully manage client relationships and execute projects to completion in order to deepen Lighthouse relationships to ensure repeat work and increased share of clients’ total spend and to gain clients’ trust as a consultant.
Flexibility and adaptability to handle a changing and growing workload.
Strong project management skills including the ability to interpret a variety of instructions provided in written and oral form.

Work Environment and Physical Demands

Duties are performed in a typical office environment while at a desk or computer table.
Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
Duties may require being on call periodically and working outside normal working hours (evenings and weekends).

Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are!

As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets.

This role will be eligible to participate in an annual bonus or incentive program.

Lighthouse offers a quality comprehensive benefits package including, medical, dental, vision, and a 401k with company match. Company paid benefits also include Life & AD&D, short and long-term disability, telemedicine, and other wellness plans. We offer a generous Flexible PTO program and paid volunteer days. Employees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance.

As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients and our people do what they do best—shine.

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