Top 273 Service desk manager Jobs in Remote

Account Manager
Array —Remote
- $120,000 a year
- Full-time
- Remote
- 5 years
- Analysis skills
- Contracts
- Commuter assistance
- Health insurance
Manager, IT Service Delivery
CG Oncology Inc —Remote
- $123,000 - $145,000 a year
- Full-time
- Remote
- Computer Science
- 5 years
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
1d
Technical Service Desk Analyst - PT (Remote)
Unity —Las Cruces, NM
- Part-time
- Remote
- Communication skills
- Entry level
Quick Apply
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
IT Support Technician (Part-Time, REMOTE)
Connection —Remote
- $38 - $40 an hour
- Part-time
- Remote
- 5 years
- Windows
- Organizational skills
Manager of Customer Success
Transparent Energy —Remote
- Full-time
- Remote
- Mentoring
- Contracts
- Senior level
Quick Apply
Help Desk Lead/Manager
PingWind —Remote
- Full-time
- Remote
- Computer science
- 7 years
- Computer Science
- AD&D insurance
- Paid holidays
Quick Apply
Senior Manager, Problem Management Office (Remote, U.S.)
Philips —Remote
- $117,000 - $208,000 a year
- Full-time
- Computer Science
- 5 years
- Analysis skills
- Health savings account
- Employee stock purchase plan
10h
MSP Service Coordinator
CW IT SUPPORT INC —Remote
- $39,000 a year
- Full-time
- Remote
- Writing skills
- Windows
- Training & development
- Paid training
- Paid holidays
Quick Apply
I9 Help Desk Manager
Fragomen —Remote
- Full-time
- Background check
- 7 years
- Bachelor's degree
Client Services Manager (Remote)
Businessolver, Inc. —Remote
- $79,000 - $107,000 a year
- Remote
- Mid-level
- 3 years
- Quality control
Senior Manager Guest Services 3
Capgemini —Remote
- $46.23 - $72.23 an hour
- Contract
- Remote
- Continuous improvement
- Fair chance
- Senior level
- Health insurance
- Dental insurance
1d
Service Desk/Ticket Manager (Remote)
Oxley Enterprises®, Inc. —Stafford, VA
- $64,862 - $92,970 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Fingerprint clearance
- Disability insurance
- Health insurance
Quick Apply
Help Desk Technical Support Specialist - East Coast Hours (5am to 2pm Pacific)
myCRE, Inc —San Diego, CA
- $50,000 - $70,000 a year
- Weekends as needed
- Remote
- Mid-level
- Windows
- High school diploma or GED
- Mileage reimbursement
- Health insurance
Quick Apply
Oracle ERP Manager
aventiv —Plano, TX
- $151,726.09 - $172,967.74 a year
- Remote
- Computer science
- Oracle
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
Member Relations Manager - Furniture/Bedding
AVB —Las Vegas, NV
- $60,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- 401(k)
- Employee assistance program
Quick Apply
11h
Staff AI Agent Engineer – Moveworks | Implementations & Partner Success
ServiceNow —New York, NY
- $137,700 - $241,000 a year
- Online Application
- Remote
- System design
- Windows
- Residential
- Employee stock purchase plan
- Health insurance
Quick Apply
Regional Sales Manager - PA & NJ Territory
Olympia Chimney Supply —Remote
- Full-time
- Ability to climb stairs
- Driver's License
- Driving
Quick Apply
IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
Quick Apply
Team Lead, IT Services - Remote - Incidents/Problems Management and Batch Operations
Healthesystems —Tampa, FL
- $90,300 - $124,190 a year
- Weekends as needed
- Remote
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
8d

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Account Manager

Array -
Remote

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Job Details

Full-time
$120,000 a year

Benefits

Commuter assistance
Stock options
Health insurance
Unlimited paid time off
Dental insurance
401(k) 4% Match
Parental leave
Vision insurance
401(k) matching

Qualifications

Managing customer accounts
Customer communication
Customer relationship building
Sales analytics & reporting tools
Client rapport building
Client database systems
B2B business model
Data management
Sales management systems proficiency
Time-based sales targets
Activity sales targets
Corporate sales environment
CRM system proficiency

Full Job Description

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API. Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.

As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.

As part of Array’s continued growth, we’re building our our Account Management team. AMs at Array are responsible for managing a portfolio of clients, identifying new business opportunities within existing accounts to achieve new product sales targets, building and maintaining strong client relationships and managing client renewals to ensure long term partnership.

AMs will work collaboratively with Customer Success Managers, Sales AEs, Product, Engineering, Marketing, Finance and leadership to hit growth targets by driving wider adoption of Array’s products.

You will:

Identify and pursue new sales opportunities within existing accounts, upselling and cross-selling products or services to maximize revenue generation and hit sales targets
Develop and nurture long-term relationships with key clients through regular communication, proactive outreach, and deep understanding of the clients goals
Develop a very strong understanding of Array’s value propositions and become fluent with key product use cases and applications
Establish detailed CRM level understanding of clients in your portfolio e.g. client roadmap & planning cycles, client org chart, key roles & responsibilities etc
Become a trusted escalation point for clients to help manage key situations, overcome critical challenges and ensure success of collaborative client projects
Manage renewal cycles / contract negotiation by successfully balancing the needs of both the client and Array
Understand client needs and pain points, tailoring solutions to meet their specific requirements.
Generate sales reports, analyze customer data, and identify trends to inform strategic decisions.
Work closely with internal teams like Customer Success, Sales, Product, Engineering, Marketing and Finance to ensure seamless client experience and successful outcomes.

You have:

5+ years of experience in B2B2C/B2B Account Management
A proven track record of meeting and exceeding sales/growth targets
Excellent communication and interpersonal skills
Strong business acumen and understanding of sales cycles
Strong negotiation skills
Proven ability to build relationships and manage customer expectations
Problem-solving and analytical skills to identify and address client challenges
Strong organizational and time management skills to prioritize tasks and meet deadlines
Proficiency in CRM systems to manage client data and track sales activity
Knowledge of the financial and consumer cybersecurity industries and a passion for understanding the unique growth opportunities and challenges facing financial institutions, Fintechs, consumer cybersecurity and Credit Services Organizations is a plus!

Pay Transparency: $120,000 + for base salary, depending on experience, this role will also have a commission structure. Full time employee compensation includes an Incentive Stock Option (ISO) grant, subject to Board approval.

Expected interview process: Recruiter Conversation - Hiring Manager Interview - Loop round: How We Work Interview, Meet other members of the growth team.

Array Offers All Full Time Employees the following Benefits and Perks:

Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
100% 401k match up to 4% with immediate vesting
Generous and competitive parental leave for all parents
$1,000 desk setup subsidy to set-up your unique remote office
$100/month to subsidize wifi/cell phone expenses
Summer Fridays (half-day Fridays) typically from late May to the end of August
Commuter benefits for those who choose to go into our New York City or San Francisco office spaces

Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don’t meet every single one, we encourage you to still apply. We’d love to hear from you.

We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Array will provide reasonable accommodations to qualified applicants—if you need an accommodation to participate in the application or interview process, please email [email protected] to make your request.

Array uses CLEAR to conduct identity verification as part of the application process. We encourage you to review CLEAR’s Privacy Notice and Terms of Use to understand how your personal data will be processed

Apply Now

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service desk manager jobs in remote

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