Top 6571 Tech systems Jobs in Remote

Technical Service Desk Analyst - PT (Remote)
Unity —Las Cruces, NM
- Part-time
- Remote
- Communication skills
- Entry level
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Patient Access Concierge (Remote) - Entry Level
Abax Health —Remote
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- AD&D insurance
- Paid holidays
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Senior Tech Support Specialist
UnitedHealth Group —Atlanta, GA
- $24 - $43 an hour
- Full-time
- Remote
- Computer literacy
- Pass drug screening
- HIPAA
4d
Remote Live Verification Agent - Part Time
U-Haul —Remote
- $16 - $19 an hour
- Part-time
- Remote
- English
- Windows
- 1 year
- Dental insurance
- 401(k)
Medical Billing Specialist
Ceresti Health —Remote
- $28 - $30 an hour
- Full-time
- Remote
- Medical office experience
- Research
- Mid-level
- Paid time off
- Opportunities for advancement
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Remote -Technology Tech & Sales Support
Teleperformance —Remote
- Full-time
- Remote
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
8d
Join Our Team at Zócalo Health
Zócalo Health —Remote
- Remote
- US work authorization
- Entry level
- Under 1 year
- Health insurance
- Dental insurance
Technical Customer Support Specialist
AppMySite —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
Support Specialist
NMI —Remote
- $20 - $24 an hour
- Remote
- Communication skills
- Entry level
- Paid parental leave
- AD&D insurance
Quick Apply
15h
Customer Service Escalation Phone Rep (Part Time)
U-Haul —Remote
- $16 - $19 an hour
- Part-time
- Remote
- Computer literacy
- Data entry
- Typing
Patient Care Coordinator (Remote)
DFS Advanced Wound Care, DFS Vein Vascular and Lymphedema, DFS Medical —Remote
- $22 - $25 an hour
- Part-time
- Remote
- Mid-level
- CNA
- Wound Care
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
Williams-Sonoma, Inc. —Remote
- $15 an hour
- Full-time
- Remote
- Residential
- Computer skills
- 1 year
- Paid time off
- Work from home
Quick Apply
IT Specialist (Tier 1)
Zap Solutions Europe —Remote
- $61,000 - $79,500 a year
- Remote
- Google Workspace
- High school
- Communication skills
- Disability insurance
- Dental insurance
8d
Technical and Customer Experience Advisor - Work From Home - US
Transcom —Remote
- From $17.31 an hour
- Overtime
- Remote
- 18 years or older
- English
- Research
- Health insurance
- Dental insurance
Customer Service and Tech Support - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Miami, FL
- Contract
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Forms Completion Specialist - Remote
Sharecare —Remote
- Full-time
- Remote
- Microsoft Word
- Medical office experience
- HIPAA
- Disability insurance
CUSTOMER CARE REPRESENTATIVE
JR Services —Remote
- Full-time
- Remote
- Communication skills
- Entry level
Virtual Assistant
Yutka Fence —Remote
- Remote
- Computer literacy
- Writing skills
- English
Quick Apply
Customer Support Associate - Depositions
Filevine —Remote
- $61,000 - $72,000 a year
- Full-time
- Remote
- Mid-level
- Time management
- Disability insurance
- Health insurance
ROI Medical Records Specialist - Remote
Sharecare —Remote
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- HIPAA

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Technical Service Desk Analyst - PT (Remote)

Unity -
Las Cruces, NM

Quick Apply

Job Details

Part-time

Qualifications

Communication skills
Entry level

Full Job Description

Job Title: Part Time, IT Service Desk Analyst, Tier 1

FLSA Status: Non - Exempt

Reports to: Service Desk Manager/Supervisor

Healthcare has surpassed manufacturing and retail to become the largest and most rapidly growing source of jobs in the US. Additionally, the practice of medicine has become more tech focused than ever before. At UnityBPO, we directly impact how healthcare workers do their jobs by helping them navigate this new technical landscape. If you love technology and the chance to be involved in the business of healthcare - you can be at the forefront of these changes and make a difference by joining our team.

WHO WE ARE

UnityBPO is a premier Health IT company providing business process and technology services in two healthcare markets: acute and post-acute. We are the Lifeline for clinicians and patients across the country. Unity creates value for healthcare entities by reducing costs while dramatically improving provider and patient satisfaction with technology. Our clinical/technical services are unparalleled in the industry providing healthcare with a remote support model that drives efficiency as well as reduces turnover. We also provide a turnkey model that can optimally manage your total technology enterprise. We have an experienced, highly qualified team of hard-working people in all areas of the company. We TRANSFORM healthcare delivery by creating a better LIFE, every day.

SERVICE DESK ANALYST I POSITION SUMMARY

Our Service Desk Analyst are the first line of resolution for our clients. Whether it be communication via phone, email or chat, our Analysts provide timely support to both our internal and external customers

Roles, Responsibilities and Expectations

Assist multiple clients across different ticketing systems.
Quickly and efficiently identify the customer’s specific information.
Resolve technical P.C. software and hardware problems by utilizing logical problem-solving skills and referencing documented processes and procedures. (Microsoft Office, Win7, VPN, Active Directory, customer specific software applications, laptops, desktops, printers, VOIP telephony etc.).
Effectively escalate unresolved tickets to the appropriate team to ensure that the customer issue gets resolved.
Using the client-based requirements within the ITIL framework, correctly assign Urgency and Impact to tickets.
Provide End-User Electronic Health Record (EHR) usability assistance to clinicians including, but not limited to doctors, nurses, and therapists.
Create an exceptional customer service experience by bringing your polished communications, patience, and empathy for the customer calling.
Capacity to work independently and effectively while maintaining good team interactions.
Partner with team members to ensure that the phones are covered during breaks, lunch, etc.
Flexibility in scheduling to meet the needs of the business

Requirements and Preferences

High School diploma or G.E.D. equivalent/and or experience.
Previous experience in a Customer Service Environment
Working knowledge of PC operations
Excellent verbal and written communication skills.
Able to multi-task using multiple systems simultaneously
Ability to excel at problem solving – if you like logic puzzles, this is the job for you!
Will need to receive feedback and apply it in real-time
Ability to adapt to an ever-changing environment

Experience with the Following Strongly Desired

CompTIA A+ Certification preferred
Knowledge of medical-based terms and phrases
Electronic Health Record – EHR experience – working within the EHR a plus

DAYS & EVENING POSITIONS AVAILABLE

Part Time Employees can work between 20-29 hours per week. It is possible the needs of the business may require certain days of the week, or specific time frames within each day. However, the hiring team will discuss the current hours of the applicants’ availability during the interview process.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification/job function.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.

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Refine Your Search

tech systems jobs in remote

Technical Service Desk Analyst - PT (Remote)

Patient Access Concierge (Remote) - Entry Level

Senior Tech Support Specialist

Remote Live Verification Agent - Part Time

Medical Billing Specialist

Remote -Technology Tech & Sales Support

Join Our Team at Zócalo Health

Technical Customer Support Specialist

Support Specialist

Customer Service Escalation Phone Rep (Part Time)

Patient Care Coordinator (Remote)

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IT Specialist (Tier 1)

Technical and Customer Experience Advisor - Work From Home - US

Customer Service and Tech Support - Customer Support for Learning and Development

Forms Completion Specialist - Remote

CUSTOMER CARE REPRESENTATIVE

Virtual Assistant

Customer Support Associate - Depositions

ROI Medical Records Specialist - Remote

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