JOB DETAILS:
Position: Product Manager – Transformers
Status: Permanent; Full-time
Location: Remote, must live in the contiguous U.S. or Canada
Closing Date: Open until filled
ABOUT US:
NGEN Mission Critical is a U.S.-based provider of critical power and cooling infrastructure, serving data centers, AI factories, and utility-scale power generation. We reduce lead times by pairing global manufacturing scalability with a fully integrated American engineering and service platform. In a market defined by equipment scarcity, extended procurement cycles, and heightened regulatory scrutiny, NGEN delivers deployment certainty through disciplined regulatory compliance, coordinated sourcing, and lifecycle accountability. From engineering validation through commissioning and ongoing operational support, NGEN ensures compliance, documentation integrity, and performance continuity in mission-critical environments.
Our team works hard while maintaining a collaborative, respectful, and supportive culture. We are looking for colleagues with a sense of humor, who consider themselves "builders," and who are excited to make an impact in a future-focused and fast-paced environment.
THE OPPORTUNITY:
NGEN is hiring a Transformers Product Manager to own the product strategy and execution for our power and distribution transformer portfolio serving U.S. mission critical facilities with a focus on data centers and industrial customers. This is a hands-on role that sits at the intersection of customer requirements, offshore OEM supplier development, and U.S. regulatory and compliance expectations.
You will lead the “voice-of-customer to requirements to supplier execution to certification to field feedback” loop. Success looks like transformer SKUs that are clearly specified for U.S. installation practices, supported by defensible documentation, and deliverable through factory testing and certification programs without late surprises. With direct safety and compliance exposure baked into every product decision, the bar for getting it right is non-negotiable. This role is safety aware and compliance-aware by design. Most people don't think about transformers untilsomething goes wrong. You'll be the reason it doesn't.
YOUR MISSION:
- Own the transformer portfolio strategy (distribution, medium-voltage primary variants, and mission-critical facility applications) including segmentation, roadmap, and SKU rationalization
- Translate customer and market needs into clear product requirements (ratings, efficiency, insulation systems, accessories, monitoring, serviceability)
- Maintain competitive intelligence on transformer performance, lead times, total cost of ownership, and field reliability expectations in mission critical contexts
- Build and maintain requirements and compliance matrices for transformer families, aligned to applicable U.S. expectations (NEC, IEEE/ANSI where applicable) and efficiency requirements
- Partner with Engineering and Compliance & Regulatory (CAR) to ensure right-to-sell readiness, certification evidence capture, and accurate product claims
- Ensure product collateral and customer-facing statements remain consistent with certification scope and controlled documentation
- Work directly with offshore OEM engineering teams to drive U.S. variant development, gap closure, and design iteration based on test results and customer requirements
- Define acceptance criteria for key performance attributes (losses/efficiency targets, impedance, temperature rise, dielectric withstand) and ensure supplier test plans support them
- Coordinate change control with Engineering for variant updates, including certification impact awareness and controlled documentation updates
- Own transformer test and validation plans end-to-end: factory routine tests, type tests (as applicable), and third-party laboratory activities
- Participate in or coordinate factory acceptance tests (FATs) and customer/site acceptance activities (SAT support where required), driving corrective actions and closure
- Ensure test evidence, nameplate/labeling, and documentation packages are complete, version-controlled, and usable for customers and authorities having jurisdiction (AHJs)
- Lead cross-functional response to significant field issues; ensure lessons learned feed back into requirements, supplier corrective actions, and product updates
- Partner with Field Ops to prioritize corrective actions and documentation improvements that reduce repeat failures and integration risk
YOU’LL WIN US OVER WITH THIS KNOWLEDGE & EXPERIENCE:
- Bachelor’s degree in electrical engineering, Mechanical Engineering, or equivalent technical discipline (power emphasis strongly preferred); an advanced degree is a plus but not required
- You bring 5-10+ years of experience in product management, product engineering, applications engineering, or OEM/supplier management for transformers or large electrical power equipment
- You’ve defined product requirements and driven supplier-led development programs all the way through validation and production readiness
- You’re no stranger to regulated, standards-driven products and know how to work with third-party test labs or certifiers without losing momentum
- You’re fluent in power or distribution transformers (dry-type and/or liquid-immersed), accessories, monitoring, and integration into facility electrical systems
- Standards familiarity (NEC; IEEE/ANSI transformer standards and test methods; utility/interconnect expectations) is preferred. You don’t need to be a walking standards library, but you know how to work within them
- You’re comfortable with factory test documentation, inspection and witness testing practices, and translating test evidence into customer-ready deliverables
- Your technical writing is sharp. Requirements matrices, compliance matrices, test plans, and clear customer-facing documentation are all in your toolkit
WHO YOU ARE:
- You’re comfortable resolving uncertainties rather than just tracking well-defined tasks
- You have strong technical judgment and can separate “nice-to-have” features from safety and compliance essentials
- You bring rationale, not just intellect. You can identify critical-path risks that unlock multiple workstreams
- You’re comfortable working with regulated, mid-complexity products and understand systems integration challenges
- You have the drive to bring work to resolution, not just coordinate stakeholders
- You communicate clearly with technical and non-technical audiences
COMPENSATION PACKAGE:
- Base salary: $135,000 – $165,000 USD
- The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills
- Annual bonus of up to 25% of your base salary, based on performance
- 401k match of up to 5% of your base salary
- Access to health, dental, and vision benefits for you and your dependents
- Three weeks of paid vacation
- Five paid personal days
- Home office set-up support
- Remote working environment with flexibility and autonomy
HOW TO APPLY:
If this role sounds like it's right up your alley, but you're worried about missing some of the listed qualifications, we still want to hear from you! We value unique skill sets, experiences, and pathways that people take in their careers, and are aware that non-traditional routes are sometimes overlooked. We make hiring decisions based on skill, and we’re excited to hear what you will bring to our team!
- This is a permanent, full-time position and a fully remote role with some travel as required. Candidates must be located in the contiguous U.S or Canada
- We are not in a position to sponsor visa applications of any kind. As a result, only candidates who are currently legally entitled to work in the USA and/or Canada will be considered for this role
- This position will typically work Monday to Friday within the normal business hours of the region in which the successful candidate lives. As a member of a globally remote team, some meetings outside of normal business hours will be required for this role
Please submit a resume and cover letter to [email protected] with the subject “Product Manager, Transformers.” We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted.
Job Type: Full-time
Pay: $135,000.00 - $165,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Application Question(s):
- Will you now or in the future require visa sponsorship (e.g., H1B, TN, OPT, EAD) to work in the United States or Canada?
- Are you legally authorized to work in the United States or Canada
Work Location: Remote
