Top 1199 Text based customer support Jobs in Remote

Customer Support Representative - East Coast Hours
Comply —Remote
- $45,000 - $55,000 a year
- Weekends as needed
- Remote
- Mid-level
- Microsoft Office
- Finance
- Opportunities for advancement
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Customer Support Technician
SkySlope —Remote
- $24.50 an hour
- Full-time
- Remote
- Communication skills
- Entry level
- Paid parental leave
- Health savings account
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8d
Customer Support Associate
M7 Health —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
- Paid training
Quick Apply
Customer Success Manager - US BASED
Property Leads —Remote
- $60,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
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Remote Client Success Agent - Inbound
Nodeflix Technologies —Remote
- $55,000 - $75,000 a year
- Full-time
- Remote
- No experience needed
- Entry level
- Under 1 year
- Work from home
- Flexible schedule
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Journeys - Phone Support Representative - Temp-to-Hire (Work From Home)
Genesco Inc —Nashville, TN
- Full-time
- Remote
- Computer literacy
- English
- High school diploma or GED
- Paid training
- Work from home
Quick Apply
7d
Customer Success Coordinator
WarriorBabe —Remote
- From $28 an hour
- Full-time
- Remote
- Sales
- Writing skills
- Communication skills
- Paid holidays
- Health insurance
4d
Patient Access Concierge (Remote)- Experienced
Abax Health —Remote
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- AD&D insurance
- Paid holidays
Quick Apply
Seasonal Customer Love Associate - (Remote - TX based)
Reformation —Austin, TX
- $17.60 - $18.65 an hour
- Part-time
- Remote
- Communication skills
- Entry level
- Time management
- Commuter assistance
- Health insurance
Quick Apply
Customer Support Representative - West Coast Hours
Comply —Remote
- $49,500 - $55,000 a year
- Weekends as needed
- Remote
- Mid-level
- Microsoft Office
- Finance
- Opportunities for advancement
Quick Apply
8d
Customer Care Representative - Cardio Partners - Remote
Sarnova —Remote
- Weekends as needed
- Remote
- Microsoft Outlook
- Word processing
- High school diploma or GED
- 401(k)
Quick Apply
Temporary Office Administrator
My Painter & Exteriors —Remote
- $3,400 a month
- Temporary
- Remote
- Google Workspace
- Residential
- Administrative experience
Quick Apply
7d
Hiring Associate
Honor —Remote
- $25.30 - $28.80 an hour
- Weekends as needed
- Remote
- Sales
- Mid-level
- High school diploma or GED
- Wellness program
- Disability insurance
Member Advocate- Support Specialist
NOCD —Remote
- Weekends as needed
- Remote
- HIPAA
- Project management
- Bachelor's degree
- Paid parental leave
- Health insurance
Quick Apply
Admissions Advisor (Remote)
BRYAN UNIVERSITY —Tempe, AZ
- $24.03 an hour
- Overtime
- Remote
- Sales
- Bachelor's degree
- Continuous improvement
- Wellness program
- Health savings account
Quick Apply
Health Care Customer Service Representative
State Collection Service —El Paso, TX
- $16 - $18 an hour
- Full-time
- Remote
- Bilingual
- HIPAA
- Military encouraged
- Profit sharing
- Health savings account
Quick Apply
11d
Peer Support Specialist II - Part Time
Rutgers University —Remote
- $28.30 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Dental insurance
Care Advisor - Veteran Support (Remote)
Sharecare —Remote
- Full-time
- Remote
- Military
- Writing skills
- Mid-level
Human Resources Coordinator
CALSTART —Remote
- $29.81 - $35.77 an hour
- Full-time
- Remote
- Microsoft Outlook
- Mid-level
- Administrative experience
- Paid holidays
- Disability insurance
8d
Enrollment Specialist
Nabi —Remote
- Weekends as needed
- Remote
- Communication skills
- Entry level

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Customer Support Representative - East Coast Hours

Comply -
Remote

Quick Apply

Job Details

Full-time
$45,000 - $55,000 a year

Benefits

Opportunities for advancement

Qualifications

Customer communication
Bachelor's degree

Full Job Description

Who Are We:

Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence.

Comply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs.

To learn more about Comply, visit comply.com

The Role

Comply is looking for a polished, passionate, and empathetic Customer Support Representative to join our dynamic team and take our highly-rated customer support services to the next level! In this role, you will be responsible for acting as a liaison between Technical Support and Product Teams to advocate our client’s needs, managing client account activation implementations to meet deadlines, and gathering customer feedback to improve processes. Our ideal candidate is patient with investigating and troubleshooting to effectively resolve issues, has a “How Can I Help” mindset, and thrives in a fast-paced environment focused on providing an exceptional customer support experience. If you are genuinely excited to help customers, problem-solving comes naturally to you, and you strive to exceed customer support expectations, let’s connect!

This position has high expectations as you will have extensive exposure to our Product Management and Sales teams at all levels. If you excel in this role, there is potential for advancement, learning, and overall career development within the organization!

Responsibilities:

Perform set-up and configurations within the Comply platform to effectively activate new client accounts.
Respond efficiently to customer inquiries and maintain exceptional customer satisfaction.
Manage customer account activation implementations to ensure customer satisfaction and meet deadlines.
Review and interpret data received from various sources, identifying any discrepancies in data received and accurately uploading the data into the Comply platform.
Prioritize incoming customer support cases in a high-volume, fast-paced environment.
Manage support case details in our case tracking system.
Respond to customer questions, update clients on project status, and troubleshoot issues promptly.
Collaborate daily with our Technical Support and Product Development teams to represent our customers’ needs, both immediate and long-term.
Manage multiple projects simultaneously, prioritize tasks, and reach deadlines.
Provide efficient productivity and exceed client’s expectations for support.

Skills and Qualifications:

Must be open to working multiple East Coast hour shifts including:
East Coast Shift 1: 8AM(EST) -4PM(EST) Monday through Friday.
East Coast Shift 2: 9AM(EST)- 5PM(EST) Monday through Friday.
East Coast Shift 3: 10AM(EST)-6PM(EST) Monday through Friday.
Bachelor’s Degree with 0-3 years of work experience
Must be open to work evenings, occasional weekends, and/or holidays.
Major in Accounting, Finance or Economics is a plus!
Excellent customer-facing and communication skills, both written and verbal.
Ability to accurately analyze and interpret data.
Exceptional organizational and time management skills.
Superior troubleshooting, resolution, and analysis skills.
Ability to perform complex tasks and prioritize multiple projects.
Previous experience in a high-volume call environment and/or customer support role is a plus!
Experience with Salesforce.com (or other CRM systems), SaaS technology, MS Office, and software support is a plus!

The all-in total compensation for this role is $49,500 and $55,000, and is specific to the United States. A reasonable estimate of the base salary range would be $45,000 - $50,000 plus applicable bonus/benefit offerings, etc., as those similarly situated within the Company. It takes into account a wide range of factors that are considered in making compensation decisions, including, but not limited to, skill sets, training, licensure and certification, and experience.

To learn more about our values, mission and the wide-range of perks offered to employees at COMPLY, visit https://www.comply.com/careers/.

COMPLY is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

Applicants must be authorized to work for any employer in the United States. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time.

COMPLY is aware of scammers posing as COMPLY employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.

To learn more about our values, mission and the wide-range of perks offered to employees at Comply, visit https://www.comply.com/careers/.

Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

Applicants must be authorized to work for any employer in the United States. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time.

Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

text based customer support jobs in remote

Customer Support Representative - East Coast Hours

Customer Support Technician

Customer Support Associate

Customer Success Manager - US BASED

Remote Client Success Agent - Inbound

Journeys - Phone Support Representative - Temp-to-Hire (Work From Home)

Customer Success Coordinator

Patient Access Concierge (Remote)- Experienced

Seasonal Customer Love Associate - (Remote - TX based)

Customer Support Representative - West Coast Hours

Customer Care Representative - Cardio Partners - Remote

Temporary Office Administrator

Hiring Associate

Member Advocate- Support Specialist

Admissions Advisor (Remote)

Health Care Customer Service Representative

Peer Support Specialist II - Part Time

Care Advisor - Veteran Support (Remote)

Human Resources Coordinator

Enrollment Specialist

I want to receive the latest job alert for text based customer support in remote

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