Top 229 Data consultant Jobs in Remote ]

Contact Center Data Analytics Consultant
Capgemini —Remote
- $54.81 - $85.64 an hour
- Contract
- Remote
- Writing skills
- Mid-level
- 3 years
- Dental insurance
- Vision insurance
Data Analytics & Program Operations Consultant
Blackberg Group —Remote
- $90,000 - $135,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
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12d
Business Process & Data Analytics Consultant
InfoQuest Consulting Group Inc. —Remote
- Email
- Remote
- 6 years
- Analysis skills
- Bachelor's degree
Power BI Consultant
Confiz —Remote
- Part-time
- Remote
- Computer Science
- Mid-level
- SQL
Quick Apply
1d
Data Integration Consultant
Pandata Group —Chicago, IL
- Full-time
- Remote
- Computer Science
- Mid-level
- 3 years
- Health savings account
- Dental insurance
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Data & Analytics Consultant
rockITdata —Remote
- Full-time
- Bachelor of Science
- Mid-level
- SQL
Healthcare Data Analytics Consultant - CTH - Remote
Gallagher Benefit Services —Glendale, CA
- $74,500 - $145,500 a year
- Remote
- Mid-level
- Analysis skills
- Presentation skills
7d
Implementation Consultant
Routeware, Inc. —Remote
- $85,000 - $95,000 a year
- Full-time
- Remote
- Computer Science
- Bachelor of Science
- Writing skills
- Paid parental leave
- Health savings account
Quick Apply
Data Migration Consultant
Veeva Systems —Remote
- $60,000 - $145,000 a year
- Full-time
- Remote
- Salesforce
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Senior Solutions Consultant – Data & Automation
BTCS Group —Remote
- $130,000 - $150,000 a year
- Contract
- Remote
- Azure
- SQL
- Senior level
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8d
Post-Implementation Consultant - Master Data Management Platform
Veeva Systems —Remote
- $70,000 - $140,000 a year
- Full-time
- Remote
- 3 years
- SQL
- Senior level
- Paid holidays
- Health insurance
Electronic Data Interchange (EDI Consultant)
Software Technology Inc —Remote
- On call
- Remote
- 5 years
- Writing skills
- Analysis skills
Quick Apply
Data Analytics Consultant - Health
Blu Omega —Washington, DC
- $90,000 - $139,000 a year
- Remote
- Master's degree
- US work authorization
- Senior level
- AD&D insurance
- Paid holidays
14d
OpenText Data Migration Consultant
Accenture Federal Services —Washington, DC
- $100,200 - $203,400 a year
- Remote
- Mid-level
- US work authorization
- Military encouraged
Principal Consultant, Cloud & Data Strategy - Asset Management
Cutter Associates —Remote
- Up to $195 a day
- Full-time
- Remote
- Senior level
- Profit sharing
- Disability insurance
Quick Apply
Data Center Capacity Consultant (Remote)
Myriad360 —New York, NY
- $110,000 - $120,000 a year
- Remote
- Microsoft Excel
- 5 years
- Contracts
- Profit sharing
- Paid parental leave
Quick Apply
Senior Data Analytics Consultant, Power BI / Federal Financial Data
Aretum —McLean, VA
- Full-time
- Remote
- Azure
- Computer Science
- 3 years
- AD&D insurance
- Disability insurance
Quick Apply
Senior Consultant - Data & AI
MCA Connect —Remote
- $90,000 - $145,000 a year
- Full-time
- Remote
- Computer Science
- DevOps
- SQL
- Disability insurance
- Health insurance
Quick Apply
3d
Senior Analytics Consultant - Higher Education
Attain Partners —McLean, VA
- $85,000 - $115,000 a year
- Remote
- Azure
- Mid-level
- SQL
- Health savings account
- Paid holidays
Quick Apply
9d
Data Science Consultant - AI Trainer
DataAnnotation —Bellevue, WA
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply

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Contact Center Data Analytics Consultant

Capgemini -
Remote

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Job Details

Contract
$54.81 - $85.64 an hour

Benefits

Dental insurance
Vision insurance
Retirement plan

Qualifications

Performance dashboard reports
Dashboard development
Data visualization software proficiency
Database systems
Writing skills
Business intelligence report generation
Dashboard creation support
SQL
Business intelligence tools
Presentation preparation
Research findings presentation
Project stakeholder communication
Data analytics technologies

Full Job Description

Remote

Contract (5 months 12 days)

Published 24 days ago

analytics

data center analytics

AI / ML

program management

Role: Contact Center Data Analytics Consultant

We are looking for a data analytics consultant to support a contact center transformation program at Vanguard. This person will help convert operational, customer, and agent performance data into actionable insights and executive-ready narratives.

The role will sit at the intersection of analytics, consulting, and storytelling. The consultant will analyze contact center data across call volumes, intent patterns, containment, escalation, AHT, FCR, service quality, agent performance, customer friction, and AI/bot performance. They will identify trends, root causes, value opportunities, and operational risks, then translate the findings into clear recommendations for senior stakeholders.

Key responsibilities

Analyze contact center, IVR, chatbot, CRM, QA, and workforce data to identify performance drivers and improvement opportunities
Build dashboards, cuts, and ad hoc analyses that explain what is happening, why it matters, and what actions should be taken
Partner with program leads to connect analytics to business outcomes, including cost reduction, service improvement, digital containment, and advisor or agent enablement
Translate detailed data findings into concise executive storylines, slides, readouts, and decision materials
Support value tracking across transformation initiatives, including baseline definition, KPI movement, benefits realization, and issue diagnosis
Work with business, operations, technology, and data teams to clarify data sources, definitions, assumptions, and limitations

Required profile

3 to 6+ years of experience in data analytics, consulting, business analysis, or operations analytics
Strong SQL, Excel, and dashboarding skills, ideally with Power BI, Tableau, or similar tools
Experience with contact center, customer service, CRM, digital servicing, or operational performance data preferred
Ability to move from raw data to insight to recommendation, not just report metrics
Strong executive communication skills, including slide writing, synthesis, and structured problem solving
Comfortable working in ambiguous transformation environments with multiple stakeholders and imperfect data

Ideal candidate

Someone who can be handed a messy contact center question, structure the analysis, pull the right data, find the signal, and turn it into a crisp executive story that helps Vanguard make better transformation decisions.

The pay range that the employer in good faith reasonably expects to pay for this position is $54.81/hour - $85.64/hour. Our offered benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis. Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

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Refine Your Search

data consultant jobs in remote ]

Contact Center Data Analytics Consultant

Data Analytics & Program Operations Consultant

Business Process & Data Analytics Consultant

Power BI Consultant

Data Integration Consultant

Data & Analytics Consultant

Healthcare Data Analytics Consultant - CTH - Remote

Implementation Consultant

Data Migration Consultant

Senior Solutions Consultant – Data & Automation

Post-Implementation Consultant - Master Data Management Platform

Electronic Data Interchange (EDI Consultant)

Data Analytics Consultant - Health

OpenText Data Migration Consultant

Principal Consultant, Cloud & Data Strategy - Asset Management

Data Center Capacity Consultant (Remote)

Senior Data Analytics Consultant, Power BI / Federal Financial Data

Senior Consultant - Data & AI

Senior Analytics Consultant - Higher Education

Data Science Consultant - AI Trainer

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