Top 37490 Process lead Jobs in Remote Work From Home

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The Vecino Group —Remote
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Financial Education Coordinator - Remote
NFP Corp —Remote
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Staffing Operations Coordinator- Healthcare
Extant Healthcare —Remote
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- 2 years
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Senior Case Builder

Mark III Employee Benefits -
Remote

Quick Apply

Job Details

Full-time
$60,000 - $80,000 a year
16 hours ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Working with individuals with developmental disabilities
Program design
Program management
Interpersonal skills
Administrative experience

Full Job Description

JOB SUMMARY

The Senior Case Builder is responsible for providing expertise in the development and implementation of enrollment solutions for life and health insurance products. The role involves collaborating with internal teams, clients, and external stakeholders to build tailored enrollment solutions, ensuring smooth onboarding and case management throughout the enrollment lifecycle. This position requires in-depth knowledge of life and health insurance products, strong critical thinking skills, and the ability to communicate complex information effectively.

ROLES & RESPONSIBILITIES

Case Building

Design, develop, and implement customized enrollment solutions for clients based on their specific needs.
Collaborate with stakeholders to create tailored case models, ensuring that all data elements, forms, and processes align with the client’s objectives and regulatory requirements.
Troubleshoot and resolve technical issues related to enrollment platforms, ensuring optimal functionality and seamless user experience.
Consistently maintains security and confidentiality of all client data per company policy and HIPAA requirements.
Prioritize and manage multiple cases simultaneously so that client satisfaction is maintained.

Project Management

Lead or contribute to the management of enrollment solution projects from start to finish, ensuring timelines, budgets, and resources are aligned.
Coordinate with internal teams, such as IT, compliance, and Account Managers, to ensure successful implementation and integration of the solution.
Perform thorough testing and quality assurance for all enrollment processes, ensuring that all data is accurately captured, transmitted, and processed.
Address and resolve any issues or discrepancies during the testing and implementation phases.

Client Support

Provide ongoing support to clients’ post-implementation, assisting with troubleshooting, adjustments, and enhancements.
Continuously identify opportunities for process improvements, system enhancements, and cost efficiencies in enrollment management.
Stay current with changes in health and life insurance regulations and adjust solutions, as necessary.

QUALIFICATIONS

Associate’s degree in Business, Insurance, Healthcare, or a related field preferred; equivalent practical experience considered.
Relevant certifications in benefits administration, platform configuration, or project management are a plus.
2+ years of hands-on case building experience in Selerix BenSelect and/or Employee Navigator is strongly preferred; candidates with deep expertise in one platform and working familiarity with the other will be considered.
2+ years of experience in life and health insurance, preferably in enrollment solutions, case building, or project management.
Proficiency in Selerix BenSelect, including case setup, plan configuration (medical, dental, vision, life, disability, voluntary), pay groups, eligibility and life events, carrier connections, and testing/validation workflows.
Proficiency in Employee Navigator, including employer setup, benefit plan builds, ACA reporting configuration, carrier feed management, and payroll integration mapping.
Strong analytical and troubleshooting skills — able to identify root causes of configuration issues and resolve them with minimal escalation.
Excellent communication skills, with the ability to explain complex concepts to both technical and non-technical audiences.
Comfortable working across data management tools, Excel-based workbook templates, and case intake workflows.

Pay: $60,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: Remote

Quick Apply

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