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Quick Apply
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Service BDC Administrator

Lithia Reno Subaru -
Reno, NV

Quick Apply

Job Details

Full-time
$18 - $20 an hour
1 day ago

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Dealership:

L0038 Lithia Reno Subaru

Lithia Subaru of Reno

Now Hiring - Service BDC Administrator

Pay: $18-$20 Hourly + Bonus Opportunities
Schedule: Full Time

What You'll Do

Appointment Scheduling: Book, confirm, and reschedule routine maintenance or repair visits.
Multichannel Communication: Answer phone calls, web chats, text messages, and emails from clients.
Outbound Outreach: Call customers for service reminders, open recall campaigns, and declined services.
CRM Management: Log accurate customer notes, vehicle info, and follow-up timelines in software systems.
Department Collaboration: Work directly with service advisors and managers to coordinate daily shop capacity.
Rental or vehicles-make reservations and rent vehicles as needed to our customers

What You'll Bring

Customer Service: 2+ years
Tech Proficiency: Comfortable navigating computer programs and automotive CRM databases.
Organization: Ability to multitask and track multiple leads in a fast-paced setting.
Experience: Prior call center, BDC, or automotive service advising experience is preferred
Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

Quick Apply

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I want to receive the latest job alert for bookstore in reno, nv

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