Top 72 Retention representative Jobs in Reno, Nv

Program Engagement Representative
Costco Auto Program —Reno, NV
- $20 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Major Gifts Officer
Eddy House —Reno, NV
- $65,000 a year
- Full-time
- Background check
- Sales
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Assistant Director of Property Operations
Grand Sierra Resort and Casino —Reno, NV
- $85,000 - $100,000 a year
- Weekends as needed
- 6 years
- Writing skills
- Driver's License
Quick Apply
10d
Human Resources Generalist
The Clorox Company —Reno, NV
- $68,000 - $135,800 a year
- Full-time
- Mid-level
- Administrative experience
- Data entry
- Health insurance
- Adoption assistance
1d
Gate Attendant
FirstService Residential —Reno, NV
- $18 - $20 an hour
- Overtime
- Background check
- Ability to walk for extended periods
- Basic math
- Health savings account
- Paid holidays
Quick Apply
Store Manager
Ross Stores —Reno, NV
- $70,310 - $97,916 a year
- Weekends as needed
- 5 years
- Merchandising
- English
14d
Financial Business Analyst, Business & Finance
University of Nevada, Reno —Reno, NV
- Weekends as needed
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Creative Content Coordinator, Nevada Athletics
University of Nevada, Reno —Reno, NV
- $50,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Health insurance
- Dental insurance
Inside Sales Representative
Rental Guys - Rental Equipment Center —Reno, NV
- $22 - $28 an hour
- Full-time
- Management
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
Executive Director $5,000k Sign On
Brookdale Senior Living Inc. —Reno, NV
- $100,940 - $128,580 a year
- Nights as needed
- Writing skills
- 3 years
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Quick Apply
Outside Sales Representative
UniFirst —Sparks, NV
- $52,000 - $120,000 a year
- Full-time
- Clean driving record
- Driver's License
- Driving
- Fuel card
- Paid holidays
Front Desk Wellness Rep Sales Revenue Driver / Closer
Restore Hyper Wellness - RHWM017 —Reno, NV
- $15.50 an hour
- Part-time
- Communication skills
- Entry level
- Employee discount
- Opportunities for advancement
Quick Apply
Director Food and Beverage, West Region
FirstService Residential —Reno, NV
- $140,000 - $150,000 a year
- Weekends as needed
- Background check
- Sales
- Basic math
- Health savings account
- Paid holidays
Quick Apply
Customer Service Clerk FT
R+L Carriers —Reno, NV
- From $20.42 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Sr Patient Access Representative - Premier Primary Care
Renown Health —Reno, NV
- Full-time
- Microsoft Word
- Hospital
- Computer literacy
2d
Associate Land Agent/Land Agent
Truckee Meadows Water Authority —Reno, NV
- $99,344 - $129,499 a year
- Computer Science
- Customer service
- Writing skills
MEMBER SUCCESS REPRESENTATIVE - NORTHWEST RENO
GREATER NEVADA CREDIT UNION —Reno, NV
- $18.26 - $25.96 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
2d
SAFETY SPECIALIST, ENFORCEMENT
State of Nevada —Reno, NV
- Full-time
- Classroom
- Research
- Mid-level
Academic Advisor 2 - Nursing
University of Nevada, Reno —Reno, NV
- Full-time
- Background check
- Nursing
- Mid-level
- Disability insurance
- Health insurance
Construction Laborer (Full Time) UNION SCALE
Penhall Company —Reno, NV
- Weekends as needed
- Background check
- Clean driving record
- Microsoft Excel

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retention representative jobs near reno, nv

Program Engagement Representative

Costco Auto Program -
Reno, NV

Quick Apply

Job Details

Full-time
$20 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Referral program

Qualifications

Confidential information handling
Customer relationship building
Microsoft Outlook
Active listening
Customer retention
Client rapport building
High school diploma or GED
Attention to detail
Calendar management
Organizational skills
Microsoft Outlook Calendar
Client interaction via phone calls

Full Job Description

Description:The Program Engagement Representative will be responsible for taking inbound calls and following up with members that have contacted Costco Auto Program regarding their experience in the car buying process. This role will also be responsible for documenting member feedback in our database. This position will work alongside the Program Specialists with direction from management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Acts as the “front line” for the Program Specialist Group to ensure member expectations are met timely and efficiently
Answering questions and educating members on Costco Auto program
Gathering information from members to provide Program Specialists for additional follow-up
Making calls to dealerships as needed
Works closely with Program Specialists and management team
Acts as a back-up to Program Specialists as needed
Other duties as assigned

Qualifications/Requirements:

High School Diploma and a minimum of 2 years’ experience in a service-oriented environment
Experience taking escalated calls and/or in a customer retention role is highly desired
Excellent listening skills; be thoughtful and responsive creating a good rapport while remaining diplomatic
Strong attention to detail
Proficiency in Microsoft Office including Outlook, Word and Excel (preferred).
Experience using an Outlook calendar to track and manage follow-up calls
Minimum of 1-year experience communicating with customers via phone preferred
Maintains a high level of professionalism and confidentiality when dealing with sensitive information
Experience working within a team environment is preferred
Exposure to Key Performance Indicators (metrics related to turnaround times, aging issues, etc)
Maintain high Standards of Customer Service Excellence
Maintain a high level of morale and commitment to the Program Specialist Group
Superior written and verbal communication skills
Flexible, adaptable and able to work in a fast-paced environment
Positive attitude, energetic and enthusiastic
Good work ethic, reliable and accountable
Exercise good judgment and use initiative; demonstrate integrity and honesty
Strong organizational skills

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

retention representative jobs in reno, nv

Program Engagement Representative

Major Gifts Officer

Assistant Director of Property Operations

Human Resources Generalist

Gate Attendant

Store Manager

Financial Business Analyst, Business & Finance

Creative Content Coordinator, Nevada Athletics

Inside Sales Representative

Executive Director $5,000k Sign On

Outside Sales Representative

Front Desk Wellness Rep Sales Revenue Driver / Closer

Director Food and Beverage, West Region

Customer Service Clerk FT

Sr Patient Access Representative - Premier Primary Care

Associate Land Agent/Land Agent

MEMBER SUCCESS REPRESENTATIVE - NORTHWEST RENO

SAFETY SPECIALIST, ENFORCEMENT

Academic Advisor 2 - Nursing

Construction Laborer (Full Time) UNION SCALE

I want to receive the latest job alert for retention representative in reno, nv

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