Top 187 Desktop support Jobs in Renton, Wa

Information Technology (IT) Help Desk Specialist
Harper Engineering Company —Renton, WA
- $36 - $41 an hour
- Weekends as needed
- Computer Science
- English
- Mid-level
Quick Apply
IT SUPPORT ANALYST
VigorCare Pediatric Services —Seattle, WA
- Full-time
- Computer Science
- Mid-level
- Analysis skills
- Paid holidays
- Dental insurance
Quick Apply
23h
IT Support Technician I
Adaptive Biotechnologies —Seattle, WA
- $27.17 - $40.72 an hour
- Online Application
- Computer literacy
- Office
- Windows
8d
IT Support Engineer I, Logistics and Imaging Team (LIT)
Amazon.com Services LLC —Renton, WA
- $25.48 - $41.68 an hour
- Full-time
- Computer Science
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Health insurance
6d
Computer Support Analyst
University of Washington —Seattle, WA
- $61,548 - $82,860 a year
- Full-time
- Mid-level
- University
- Scripting
7d
IT Support Specialist
OpenAI —Seattle, WA
- $60.58 - $108.17 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Relocation assistance
IT Services Technician (Bellevue)
SpaceXAI —Seattle, WA
- $68,400 - $102,600 a year
- Full-time
- Google Workspace
- Computer science
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
8d
Tier 1 Technician (In-Office)
Clearbridge Business Solutions —Kent, WA
- Full-time
- Hybrid work
- Writing skills
- Office
- Windows
- Opportunities for advancement
Quick Apply
IT Support Engineer
Cure IT group —Bellevue, WA
- $26.66 - $35.11 an hour
- Part-time
- Mid-level
- Office
- Windows
Quick Apply
5d
IT Help Desk Support
MV Transportation —Kent, WA
- $37.80 - $40.95 an hour
- Full-time
- Background check
- Addiction Medicine
- Pass drug screening
- Health savings account
- AD&D insurance
8d
Technical Services Support Specialist
Tyler Technologies —Renton, WA
- $35 - $37 an hour
- Computer science
- Computer Science
- Mid-level
Quick Apply
Technical Support Technician for POS
TSMS GROUP INC —Bellevue, WA
- $25.36 - $40.00 an hour
- Part-time
- Bilingual
- Mid-level
- Windows
- Health insurance
- 401(k)
Quick Apply
IT Support Specialist
Verus Aerospace —Tacoma, WA
- $80,168.40 - $100,000.00 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Help Desk Support
MV Transportation —Kent, WA
- $37.80 - $40.95 an hour
- Full-time
- Background check
- Addiction Medicine
- Pass drug screening
- Health savings account
- AD&D insurance
School Technology Specialist
Northshore School District 417 —Bothell, WA
- $29.86 - $36.13 an hour
- Online Application
- Classroom
- 18 years or older
- Computer literacy
- AD&D insurance
- Disability insurance
IT Service Technician
Govcio LLC —Seattle, WA
- $25.50 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
3d
IT Support Engineer I
Amazon.com Services LLC —Seattle, WA
- $25.48 - $41.68 an hour
- Full-time
- Windows
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Health insurance
Technical Customer Experience Specialist
Tin Can —Seattle, WA
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Continuous improvement
IT Service Desk Tech II
Trupanion —Seattle, WA
- $33.65 - $35.33 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Free parking
- Paid holidays
1d
Steam Support Leadership
Valve Software —Bellevue, WA
- Senior level
- Health insurance
- Adoption assistance

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Information Technology (IT) Help Desk Specialist

Harper Engineering Company -
Renton, WA

Quick Apply

Job Details

Full-time
$36 - $41 an hour

Qualifications

Computer operation
Confidential information handling
Linux support
English
Incident Escalation
Printer (troubleshooting support)
Computer hardware
Desktop (troubleshooting support)
Azure AD
Desktop applications
Productivity software
Root cause analysis
Desktop administration
Escalation handling
Peripheral hardware support

Full Job Description

Description:

Job Summary:

The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information technology systems. This IT role is responsible for receiving, documenting, prioritizing, resolving, and escalating support requests through the JIRA ticketing system. The position supports computer hardware, software, operating systems, user accounts, peripherals, networking, backups, inventory, IT training, and continuous improvement of IT support processes while maintaining a professional and service-oriented attitude.

Essential Job Duties:

1. Manage JIRA support tickets with accurate status, troubleshooting notes, resolutions, and follow-up actions. Provide timely end-user support in person, by phone, email, remote tools, and the approved ticketing process.

2. Install, configure, deploy, maintain, and troubleshoot computers, mobile devices, printers, peripherals, conference room equipment, and other IT assets.

3. Resolve common hardware, software, OS, application, network, VPN, printer, email, access, and account issues across Windows, Mac, and Linux.

4. Support user accounts, password resets, access requests, group updates, and identity tasks in Microsoft Entra ID and Active Directory.

5. Support IT security by following access control, endpoint protection, patching, phishing awareness, data handling, incident reporting, and least-privilege practices.

6. Monitor backups, recovery processes, endpoint health, software updates, and routine operational checks as assigned.

Secondary Duties:

1. Documentation: Maintain IT documentation, knowledge base articles, setup guides, and user instructions.

2. Data Support: Assist with reporting, analytics, spreadsheets, data cleanup, and basic Power BI, Tableau, SQL, Python, or API tasks as assigned.

3. Process Improvement: Support JIRA improvements and recommend practical updates to IT tools, processes, security practices, and user experience.

4. Other IT Support: Support assigned IT initiatives, security operations, equipment moves, onboarding, offboarding, vendor coordination, and related operational tasks.

Requirements:

Job Qualifications:

Minimum

1. Relevant education, experience, certifications, or multifunctional IT experience for a junior support role.

2. Strong verbal and written communication, including explaining technical topics to non-technical users.

3. Professional interpersonal skills and discretion with sensitive or confidential information.

4. Strong organization, time management, follow-through, attention to detail, and ability to manage multiple tickets.

5. Working knowledge of Microsoft Entra ID, Active Directory, Microsoft Office, Windows, Mac, Linux, business applications, hardware, software, networking, printers, and peripherals.

6. Strong troubleshooting, problem-solving, documentation, and root-cause analysis skills.

7. Ability to work independently and on a team, follow procedures, seek help, and escalate appropriately.

8. Ability to communicate professionally in English with employees at all levels.

Preferred

1. Bachelor's degree in Computer Science, Information Technology, or a related field.

2. Knowledge of IT security best practices, endpoint protection, phishing awareness, access control, and incident reporting.

3. Experience with JIRA, service desk workflows, IT asset management, remote support tools, endpoint management, or knowledge base systems.

4. Familiarity with data analytics tools such as Power BI, Tableau, SQL, Python, API integrations, or similar tools.

5. Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft, Cisco, ITIL Foundation, or equivalent training.

Physical Requirements:

1. Occasional kneeling, pulling, pushing, reaching, crawling under desks, cable handling, and carrying equipment as related to IT support work.

2. Must be able to lift up to 25 pounds at times.

3. May require weekend work, after-hours support, scheduled maintenance windows, or urgent response as business needs require.

Quick Apply

Refine Your Search

desktop support jobs in renton, wa

Information Technology (IT) Help Desk Specialist

IT SUPPORT ANALYST

IT Support Technician I

IT Support Engineer I, Logistics and Imaging Team (LIT)

Computer Support Analyst

IT Support Specialist

IT Services Technician (Bellevue)

Tier 1 Technician (In-Office)

IT Support Engineer

IT Help Desk Support

Technical Services Support Specialist

Technical Support Technician for POS

IT Support Specialist

Help Desk Support

School Technology Specialist

IT Service Technician

IT Support Engineer I

Technical Customer Experience Specialist

IT Service Desk Tech II

Steam Support Leadership

I want to receive the latest job alert for desktop support in renton, wa

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