Top 922 Client advocate Jobs in Reston, Va

Associate Client Advocate
WTW —Arlington, VA
- $90,000 - $120,000 a year
- Full-time
- Mid-level
- Analysis skills
- Presentation skills
- Paid jury duty
- Health savings account
3d
Patient Contact Center Representative (Remote)
Mosaic Pharmacy —Sterling, VA
- $18 - $20 an hour
- Full-time
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Health savings account
- AD&D insurance
Senior Family Law Litigation Attorney
Randall J. Borden, Attorney at Law —Fairfax, VA
- $150,000 - $175,000 a year
- Full-time
- 7 years
- Writing skills
- In-person
Quick Apply
Senior Counsel - Labor and Employment
Joseph Greenwald & Laake, PA —Greenbelt, MD
- $150,000 - $180,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Job Coach
Renoxx Behavioral Health Services —Clarksburg, MD
- $49,000 - $52,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
12d
Pediatric Occupational Therapist (Mobile / In-Home)
Growing Hearts LLC —Ashburn, VA
- From $83 an hour
- Part-time
- School experience
- Classroom
- Bachelor of Science
- Professional development assistance
- Flexible schedule
Quick Apply
Occupational Therapist (Travel OT) Skilled Rehab
Critical Connection, Inc. —Alexandria, VA
- $2,000 - $2,150 a week
- Full-time
- Nursing home
- Physical & Rehabilitation Medicine
- Adults
- Travel reimbursement
- Wellness program
Quick Apply
Substance Use Outpatient Clinician
Second Chance Care —Rockville, MD
- $60,000 - $80,000 a year
- Full-time
- Background check
- LMFT
- Addiction Medicine
- Health insurance
- Dental insurance
Quick Apply
Licensed Therapist or Psychologist (LCPC, LCSW, or LCMFT)
Grow Therapy —Silver Spring, MD
- $70 - $95 an hour
- Part-time
- Remote
- LMFT
- Licensed Clinical Social Worker
- Mid-level
- Continuing education credits
- Professional development assistance
Case Manager - Hope Housing
The Montgomery County Coalition for the Homeless —Rockville, MD
- $55,000 a year
- Addiction Medicine
- Experience working with individuals with disabilities
- Cooking
Quick Apply
Program Case Manager – Housing Stability Programs
Wheeler Creek Community Development Corporation —Washington, DC
- $47,500.09 - $51,700.00 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Assistant Maintenance Manager
Bozzuto —Alexandria, VA
- $61,000 - $62,000 a year
- Weekends as needed
- 5 years
- Computer literacy
- Residential
- Paid holidays
- Health insurance
Outside Sales
Lansing Building Products LLC —Springfield, VA
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- Business development
- 2 years
- Wellness program
- Paid parental leave
Quick Apply
Remote Licensed Marriage & Family Therapist
Grow Therapy —Washington, DC
- $70 - $93 an hour
- Part-time
- Remote
- LMFT
- Mid-level
- Telehealth
- Continuing education credits
- Professional development assistance
RN Case Manager
MedTrust LLC —Fort Belvoir, VA
- $60 an hour
- Urgently hiring
- RN License
- PALS Certification
- BLS Certification
- Continuing education credits
- Paid holidays
Quick Apply
Senior Level Social Worker ( Licensed Clinical Social Worker DC Licensure required)
Central Union Mission —Washington, DC
- $75,000 - $80,000 a year
- 8 hour shift
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Continuing education credits
- Health insurance
Quick Apply
Outside Sales
Lansing Building Products LLC —Arlington, VA
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- Business development
- 2 years
- Wellness program
- Paid parental leave
Quick Apply
BCBA In Home - $20,000 Bonus
Proud Moments —Falls Church, VA
- Part-time
- Mid-level
- Analysis skills
- Project management
- Continuing education credits
- Health insurance
5d
BCBA In Home - $20,000 Bonus
Proud Moments —Fairfax, VA
- Part-time
- Mid-level
- Analysis skills
- Project management
- Continuing education credits
- Health insurance
5d
Master Level Social Worker Bi-Lingual English/Spanish Must be licensed in Virginia
Central Union Mission —Arlington, VA
- $65,000 - $72,000 a year
- 8 hour shift
- Bilingual
- Background check
- Spanish
- Continuing education credits
- Health insurance
Quick Apply

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Associate Client Advocate

WTW -
Arlington, VA

Apply Now

Job Details

Full-time
$90,000 - $120,000 a year
3 days ago

Benefits

Paid jury duty
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Military leave
Paid time off
Adoption assistance
Pension plan
Parental leave
Employee assistance program
Vision insurance
Life insurance
Prescription drug insurance

Qualifications

Project team coordination
Term negotiation
Customer relationship building
Property & Casualty License
Professional development support
Team management
Customer relationship management
Client management
Conflict management
Mentoring
Project delivery management
Leading team collaboration initiatives
Presentation preparation
Managing projects
Insurance for risk management
Productivity software
Account management

Full Job Description

Description

The Associate Client Advocate (ACA) client-facing functions utilizing the colleague’s advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delivery activities. The ACA is responsible for supporting client relationships, strategy development, and execution at the insurance program level.

The Associate Client Advocate (ACA) owns client service activities and client engagement in those activities through daily coordination with an assigned Client Specialist in our Global Service Delivery (GSD) Team. The ACA is the primary point of contact for providing all service, escalation, and placement to meet the client’s insurance and risk management needs. The ACA has a strong connection to the client’s business with a fundamental understanding of its industry and aids in opportunities to maximize the profitability of existing clients by supporting new business efforts.

The primary responsibility of the Associate Client Advocate is to provide an exceptional client experience, with a primary focus on direct client engagement and retention of that business. This includes engaging with sales and broking to understand marketplace changes, design and deliver client presentations/proposals, assist and respond to defensive RFPs, and attend oral presentations where required.

As an ACA you are expected to have:

Basic negotiation skills and demonstrated experience
Basic account management skills and demonstrated experience
Basic project management skills and demonstrated experience
Strong presentation skills
Ability to adapt to change
Solid organization skills
Ability to mentor a Client Specialist colleague

As an ACA you have the potential to serve as a mentor to other ACAs, a partner/ team member for others within your IVD, or an ACA Leader.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

Retains existing book of business, develops, and strengthens client relationships
Identifies, engages, and integrates delivery of all WTW internal resources to deliver an exceptional client experience
Provides direct or supporting strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups.
Recommend appropriate solutions throughout the policy term (including acquisition due diligence)
Maximizes the profitability of the client account & drives retention of that business
In collaboration with the Client Advocate, actively expands existing client relationships and supports new business prospecting
Collaborates with client teams during Internal and External Strategy Meetings
Engages with sales and broking to understand marketplace changes
Supports the fee/compensation agreement and overall client invoicing processes
Supports defensive RFP responses
Aids in the design and delivery of full client presentations/proposals, client advocacy reports, client service plans and schedules
Coordinates the renewal process to establish and implement the client-specific renewal strategy, collaborates with WTW resources and industry groups to develop and deliver renewal to clients
Ensures all policy requirements (legal, regulatory & compliance) are met
Client-level coordination & management of all service delivery (GSD)
Engage Service Liaisons (Subject Matter Expert or Client Operations Specialist) on escalations
Gather and receive all client information working in collaboration with the Client Specialist
Responsible for coordination of all service delivery activities such as audits, completing second pair of eyes review on policies, resolving all accounting issues, managing aged receivables and bad debt, surplus lines affidavits, issuance of client invoicing and certificates of insurance and auto identification cards.

Qualifications

The Requirements

Targeted 5+ years of commercial Property & Casualty insurance knowledge/experience in a client-facing role, or demonstrated capabilities to complete role responsibilities
Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation
Depending on the complexity of accountability to understand, interpret, analyze, and/or present analytical models
Relationship Management skills: ability to leverage internal and external relationships to bring WTW resources and assets tailored to client needs
Negotiation skills – the ability to drive conflict resolution and secure concessions without damaging relationships.
Business Acumen; knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace
Knowledge of commercial insurance renewal end-to-end process, steps and owners
Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations
Daily management of work assignments, mentoring, and collaboration with a Client Specialist
Receptive to feedback; critical thinking and problem-solving skills, high adaptability
Supports Client Advocate (CA) in advocating for change. Provides encouragement, takes control of client deliverables, and team projects, leads key delivery areas, collaborates with internal/external stakeholders, and provides clear guidance to ensure others fulfill roles effectively
Strong project management skills: Support the CA in end-to-end oversight of large, complex, ambiguous, or multi-dimensional projects
Proficient Microsoft Office skills and familiarity with other relevant online tools
Must achieve and maintain an active insurance broker’s P&C license, and complete various continuing education activities as needed
Insurance industry designations preferred but not required (CPCU, ARM, CIC, CRIS, CRM)

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation.

Compensation

The base salary compensation range being offered for this role is $90,000-$120,000 USD per year.

This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets

Apply Now

Refine Your Search

client advocate jobs in reston, va

Associate Client Advocate

Patient Contact Center Representative (Remote)

Senior Family Law Litigation Attorney

Senior Counsel - Labor and Employment

Job Coach

Pediatric Occupational Therapist (Mobile / In-Home)

Occupational Therapist (Travel OT) Skilled Rehab

Substance Use Outpatient Clinician

Licensed Therapist or Psychologist (LCPC, LCSW, or LCMFT)

Case Manager - Hope Housing

Program Case Manager – Housing Stability Programs

Assistant Maintenance Manager

Outside Sales

Remote Licensed Marriage & Family Therapist

RN Case Manager

Senior Level Social Worker ( Licensed Clinical Social Worker DC Licensure required)

Outside Sales

BCBA In Home - $20,000 Bonus

BCBA In Home - $20,000 Bonus

Master Level Social Worker Bi-Lingual English/Spanish Must be licensed in Virginia

I want to receive the latest job alert for client advocate in reston, va

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