Top 3039 Outcomes manager Jobs in Reston, Va

Operations Manager - Client Services & Dispatch
Excel Courier —Ashburn, VA
- $98,040 - $144,840 a year
- Full-time
- Background check
- 5 years
- Pass drug screening
- Health savings account
- Health insurance
3d
Manager, LAUNCH Program
Hilton —McLean, VA
- $90,000 - $120,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid parental leave
- Employee stock purchase plan
9d
Manager, Contracts Management - Level 5
Lockheed Martin Corporation —Arlington, VA
- $111,700 - $222,640 a year
- Full-time
- Customer service
- 5 years
- Bachelor's degree
- Paid jury duty
- Paid holidays
5d
Program Manager/Training Lead
Contact Government Services, LLC —Chantilly, VA
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Practice Manager - Physician Services Operating
VHC Health —Arlington, VA
- $70,886.40 - $126,942.40 a year
- Full-time
- Mid-level
- Bachelor's degree
- Business Administration
- Health insurance
- Dental insurance
Security Solutions Supervisor
UPS —Reston, VA
- $75,660 - $123,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Health savings account
- AD&D insurance
8d
Senior Manager, Equity & Inclusion
The U.S. Pharmacopeia (USP) —Rockville, MD
- $139,453 - $198,720 a year
- Full-time
- Management
- Office
- 8 years
- Paid time off
10d
Service Desk Lead
Koniag Government Services —Vienna, VA
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Loan Servicing and Collections Manager
DEPARTMENT OF LABOR FEDERAL CREDIT UNION —Washington, DC
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Nursing Supervisor RN
Potomac Falls Health & Rehab —Sterling, VA
- Part-time
- CPR Certification
- Nursing
- RN License
Quick Apply
Custom Home Construction Manager
Classic Homes of Maryland —North Bethesda, MD
- $100,000 - $115,000 a year
- Full-time
- Carpentry
- Schematics
- Construction site
- Profit sharing
- Health insurance
Quick Apply
8d
Lead Teacher
Parents of Preschoolers Inc —Bethesda, MD
- $21 - $24 an hour
- Full-time
- Classroom
- Mid-level
- Math
- Health insurance
- Dental insurance
Quick Apply
Senior Manager, Design
NANDO'S —Washington, DC
- $100,000 - $140,000 a year
- Full-time
- Hospitality
- 7 years
- Inventory management
Quick Apply
Catering Sales Manager
The Westin Arlington —Arlington, VA
- $55,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Program Manager, Comprehensive State Literacy Development Program
Perry Street Preparatory Public Charter School —Washington, DC
- $90,000 - $125,000 a year
- Weekends as needed
- Writing skills
- Bachelor's degree
- Continuous improvement
Quick Apply
Associate / Lead Dentist - $10k Sign-On Bonus
Tend —Washington, DC
- $175,000 - $425,000 a year
- Email
- CPR Certification
- Dental office
- Management
- Wellness program
- Commuter assistance
Quick Apply
Senior Client Relationship Manager (Wealth Management) NO RECRUITERS
Momentum Capitol Wealth Advisors —Reston, VA
- $70,000 - $95,000 a year
- Full-time
- Office
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid training
- Health insurance
Quick Apply
Enterprise Asset Manager
Agile Defense —Reston, VA
- $140,000 - $160,000 a year
- Hybrid work
- Computer science
- Computer Science
- 3 years
Quick Apply
Technical DevSecOps Manager - TS/SCI with Polygraph
General Dynamics Information Technology —McLean, VA
- $147,292 - $199,278 a year
- Computer science
- Computer Science
- 3 years
Lead Dentist - High Earning Potential
Bethesda Family Dentistry —Bethesda, MD
- $200,000 - $450,000 a year
- Dental office
- Doctoral degree
- HIPAA
Quick Apply

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outcomes manager jobs near reston, va

Operations Manager - Client Services & Dispatch

Excel Courier -
Ashburn, VA

Apply Now

Job Details

Full-time
$98,040 - $144,840 a year
3 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Team leadership

Full Job Description

Operations Manager – Client Services & Dispatch

Excel Courier | Ashburn, VA | Full Time | On-Site

Position Summary
The Operations Manager – Client Services & Dispatch leads the Client Services and Dispatch teams, with primary accountability for personnel management, team development, and operational process ownership of these functions. Build, scale, and hold accountable high-performing teams that deliver service quality to customers. Partner with the operations management team to ensure end-to-end service delivery.

Essential Functions (Duties and Responsibilities)
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Service-quality accountability. Serve as the primary point of accountability for service-quality outcomes delivered by the Client Services and Dispatch functions.
Build and scale teams. Build and scale the Client Services and Dispatch teams in line with business growth, including workforce planning, hiring, onboarding, role design, staffing requirements, selection, and recommend termination.
Develop people and culture. Develop team members through coaching, mentoring, skills development, and career-path planning; guide employees in handling difficult or complex problems and resolving escalated complaints or disputes. Foster a positive, collaborative team culture using strong interpersonal and communication skills across all levels of the organization.
Performance standards and accountability. Establish clear performance.
standards and accountability mechanisms; conduct regular performance reviews, coach through performance issues, and hold team members to defined expectations.
Process ownership and daily operations. Own and continuously improve the processes within Client Services and Dispatch; maintain metrics, reports, process documentation, customer service logs, and training records; prepare work schedules and assign specific duties.
Compliance and oversight. Monitor operations to ensure staff compliance with administrative policies and procedures, safety rules, contracts, and government regulations.
Cross-functional collaboration. Collaborate with the operations management team, to formulate and implement cross-functional policies, procedures, goals, and objectives, including process and technology initiatives.

Work Environment
This job operates in a demanding, high stress, fast-paced call-center office setting, as well as occasional presence in a temperature-controlled warehouse. This position routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical Requirements
While performing the duties of this job the employee is frequently required to walk, sit, hear, speak, hold, visually inspect, and utilize repetitive hand motions requiring finger dexterity and hand eye coordination. Employee must maintain a professional and customer-friendly demeanor, be able to work in a fast paced environment, handle stressful situations, occasionally lift and handle packages up to 50 lbs., and be able to visually distinguish primary colors.

Core Competencies
Team Leadership
Managing People / People Development
Performance Coaching & Accountability
Interpersonal Skills / Impact and Influence
Conflict Resolution
Change Management
Customer Service
Delegation
Problem Solving
Communication

Required Education and Experience

Five or more years of people-management experience leading and developing teams in a high volume, dynamic environment.
Demonstrated track record of scaling teams, building accountability structures, and developing direct reports.

Compliance Requirements
Successful completion of all required pre-employment screenings, onboarding requirements, and mandatory training programs, including background screening, drug screening, credit check, HIPAA training, TSA training, and other company-required certifications.

Job Type: Full-time

Pay: $98,040.00 - $144,840.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Apply Now

Refine Your Search

outcomes manager jobs in reston, va

Operations Manager - Client Services & Dispatch

Manager, LAUNCH Program

Manager, Contracts Management - Level 5

Program Manager/Training Lead

Practice Manager - Physician Services Operating

Security Solutions Supervisor

Senior Manager, Equity & Inclusion

Service Desk Lead

Loan Servicing and Collections Manager

Nursing Supervisor RN

Custom Home Construction Manager

Lead Teacher

Senior Manager, Design

Catering Sales Manager

Program Manager, Comprehensive State Literacy Development Program

Associate / Lead Dentist - $10k Sign-On Bonus

Senior Client Relationship Manager (Wealth Management) NO RECRUITERS

Enterprise Asset Manager

Technical DevSecOps Manager - TS/SCI with Polygraph

Lead Dentist - High Earning Potential

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