Top 102 Dispatcher Jobs in Richfield, Mn

Transit Operations Manager
Southwest Transit —Eden Prairie, MN
- $92,000 - $138,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- AD&D insurance
- Disability insurance
Territory Operations Specialist (Overnight Hours 7pm - 4am)
Statim Logistics, LLC —Mendota Heights, MN
- $55,000 - $65,000 a year
- Overnight shift
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health savings account
- Health insurance
Quick Apply
Dispatch Coordinator
BETTER TRUCKS INC —Eagan, MN
- From $22 an hour
- Full-time
- Background check
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Dispatcher
SCHMITTY & SONS HOLDINGS INC —Burnsville, MN
- $25 - $26 an hour
- Monday to Friday
- DOT physical examination
- English
- Mid-level
- Paid time off
- 401(k) matching
Quick Apply
Part-Time Dispatcher
Schmitty & Sons —Eagan, MN
- $24 - $26 an hour
- Part-time
- DOT physical examination
- English
- Mid-level
- Paid time off
- 401(k) matching
Quick Apply
9d
Public Safety Telecommunicator (911 Dispatcher) (Non-Dakota County Recruitment)
Dakota County, Minnesota —Rosemount, MN
- $31.90 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Data entry
Public Safety 911 Dispatcher (Part-Time)
City of St. Louis Park, MN —Saint Louis Park, MN
- $35.52 - $43.44 an hour
- Overtime
- Writing skills
- English
- High school diploma or GED
Dispatcher
North Memorial Healthcare —Brooklyn Center, MN
- $28.78 - $44.57 an hour
- 8 hour shift
- BLS Certification
- High school diploma or GED
- Children
- Health insurance
- Tuition reimbursement
2d
Transportation Dispatcher / Scheduler, Transportation Center - (SY 2026-2027)
Minneapolis Public Schools —Minneapolis, MN
- $30.47 - $32.67 an hour
- Extended hours
- Office
- CDL
- High school diploma or GED
- Health savings account
- Health insurance
12d
Operations Manager (Early Morning Shift)
SCHMITTY & SONS HOLDING INC —Eagan, MN
- $70,000 - $85,000 a year
- Rotating weekends
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Service Dispatch Specialist I
Securitas Technology —Bloomington, MN
- $17.31 - $20.00 an hour
- On call
- Typing
- Communication skills
- Entry level
- Paid training
- Paid holidays
Service Dispatch Specialist I
Securitas Technology —Bloomington, MN
- $17.31 - $19.23 an hour
- On call
- Microsoft Word
- Microsoft Excel
- High school diploma or GED
- Paid training
- Paid holidays
Transportation Coordinator
The Right Staff, LLC. —Shakopee, MN
- $23 - $27 an hour
- Contract
- Background check
- Mid-level
- Office
- Health insurance
- Referral program
Quick Apply
11d
Experienced Dispatcher – Home Daily!
Kane Transport —Inver Grove Heights, MN
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
3d
Automotive Service Dispatcher
Inver Grove Honda —Inver Grove Heights, MN
- $50,000 - $72,000 a year
- Weekends as needed
- Dealership
- High school diploma or GED
- Cash register
- Health savings account
- Paid holidays
Quick Apply
Security Operations Center Dispatcher (Sat/Sun 3PM-11PM)
Minneapolis Public Housing Authority —Minneapolis, MN
- $25.38 - $35.38 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Employee assistance program
Transportation Support Coordinator - Remote | After hours shift
Cargill —Minneapolis, MN
- $48,000 - $60,000 a year
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
4d
Dispatcher
Forward Air —Eagan, MN
- $23.17 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Dispatcher/Customer Service
Transportation Plus —Minneapolis, MN
- Full-time
- Entry level
- Opportunities for advancement
Dispatcher
Transdev —Saint Paul, MN
- $20.75 - $25.75 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance

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dispatcher jobs near richfield, mn

Transit Operations Manager

Southwest Transit -
Eden Prairie, MN

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Job Details

Full-time
$92,000 - $138,000 a year

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Route planning software
Spatial analysis
Geographic analysis
Data analysis reporting
Team leadership
Coaching
Mapping software
Metrics Reporting
Transportation planning (urban planning)
Team development
Bachelor's degree
Mentoring
Procurement contract management
Contracts
Data collection
Project contract management
Data analytics technologies

Full Job Description

Job Summary

The Transit Operations Manager manages daily transit operations, ensuring safe, reliable, and efficient service. This role leads the transit fleet's lifecycle, oversees dispatch workflows, manages driver contracts, and directs long-term transit planning and network development. The ideal candidate maintains operational efficiency, optimizes fleet uptime, and designs service routes to meet community needs

SouthWest Transit is an award-winning Transit agency serving the SouthWest Twin Cities area through bus, on-demand rideshare, and shuttle services. The agency is committed to serving the needs of their customers through diverse and innovative transit solutions that build community and connect customers from where they are to where they want to go.

Mission:
We provide a premium experience for the southwest Twin Cities through safe, reliable, and cost-effective transit that builds community and connects our customers from where they are to where they want to go.

Vision:
SouthWest Transit is the leading provider of innovative transit solutions that improve livability and enhance economic opportunity in the communities we serve.

Essential Duties & Responsibilities

Lead, coach, and develop a team of dispatch, customer experience, and transit ops staff to ensure continuous communication and smooth daily operations.
Manage daily transit operations ensuring system-wide adherence to commission-approved KPIs.
Lead the Transit Planner in designing, analyzing, and optimizing transit routes, timetables, and service schedules.

Analyze ridership trends and operational data to improve service efficiency, enhance the rider experience, and identify service gaps and expansion opportunities.

Prepare operational reports, service performance metrics, and grant proposals for transit development funding.
Partner with internal departments, vendors, and external stakeholders to improve public transit services and implement new technologies.
Manage and/or partner on comprehensive new-hire training programs focused on safety, equipment operation, and customer experience.
Assist in incident investigations, respond to difficult and sensitive issues, identify and report findings and take necessary corrective action.
Manage budgets, staffing resources, and operational priorities while continuously identifying opportunities for process improvement.
Manage the accurate collection, verification, and timely submission of monthly and annual reports to the FTA National Transit Database, MnDot, MetCouncil, the SWT Commission and others as needed.
Work with cross functional teams to map the customer journey, identifying pain points and opportunities for improvement across all touchpoints.
Oversee service design and execution.
Develop and implement short- and long-term operational strategies that align with agency goals and community needs. Guide long-range transit planning, service standards, and network development.
Monitor and improve on-time performance, productivity, service reliability, customer satisfaction, and operational efficiency. Utilize data analytics to support operational decision-making and continuous process improvement.
Prepare and manage driver ops operating budgets, and monitor expenditures to identify cost-saving opportunities.
Collaborate with the Safety and Risk Specialist to minimize incidents and improve safety.
Be the liaison between SWT and the driver contractors.
Oversee the collection and analysis of customer feedback from various channels including social media, surveys, focus groups, etc..
Identify, partner, and execute on opportunities for enhancing customer experience from loyalty programs to appreciation events.
Fleet Management
- Oversee the end-to-end lifecycle of transit vehicles, including capital planning, procurement, deployment, and disposal.
- Manage fleet performance metrics, fuel consumption, and operational costs using maintenance management software.
- Ensure all vehicles comply with federal, state, and local safety and regulatory standards.
All other duties as assigned

Minimum Qualifications

Bachelor’s Degree in Urban and Regional Planning, Public Administration, or other related field
5-7 years progressively responsible experience in public transportation system with at least 3 years leading teams
Proven ability to lead and mentor teams
Strong proficiency in scheduling, routing, and mapping software
Experience with transit scheduling and run-cutting software, micro-transit operations, transit performance analytics and reporting, geo-spatial analysis, and contract management
Embraces SWT values of Purpose, Integrity, Continuous Learning, Innovation, Belonging and Accountable
Strong understanding of GTFS and transit data standards, transit funding and grant administration

Preferred: Expertise in Federal Transit Administration (FTA) regulations

This role is 100% in office.
SouthWest Transit participates in E-Verify. Upon job acceptance, candidate will be required to complete an I-9 form and provide documentation to verify identity and employment eligibility.

Physical Demands & Working Conditions

Work is indoors in a normal office environment. Occasional lifting of thirty pounds or less is required. Requires a high attention to detail or deadlines between 45% and 70% of the time. A typical workday involves about 85% of the time spent sitting and about 50% or more of the time using a keyboard. However, this varies depending on the season. A significant amount of time is spent handling paper and maintaining files.

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Refine Your Search

dispatcher jobs in richfield, mn

Transit Operations Manager

Territory Operations Specialist (Overnight Hours 7pm - 4am)

Dispatch Coordinator

Dispatcher

Part-Time Dispatcher

Public Safety Telecommunicator (911 Dispatcher) (Non-Dakota County Recruitment)

Public Safety 911 Dispatcher (Part-Time)

Dispatcher

Transportation Dispatcher / Scheduler, Transportation Center - (SY 2026-2027)

Operations Manager (Early Morning Shift)

Service Dispatch Specialist I

Service Dispatch Specialist I

Transportation Coordinator

Experienced Dispatcher – Home Daily!

Automotive Service Dispatcher

Security Operations Center Dispatcher (Sat/Sun 3PM-11PM)

Transportation Support Coordinator - Remote | After hours shift

Dispatcher

Dispatcher/Customer Service

Dispatcher

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