Top 458 Account manager Jobs in Richfield Oh

Select Customer Success Account Manager- Cleveland, OH
UPS —Cleveland, OH
- $61,620 - $107,880 a year
- Full-time
- Marketing
- Mid-level
- Bachelor's degree
- Health savings account
- AD&D insurance
10h
Account Manager - Aerospace & Defense
JBC Technologies —North Ridgeville, OH
- $75,000 - $95,000 a year
- Full-time
- Engineering
- ERP systems
- Mid-level
- Health savings account
- Health insurance
Quick Apply
6d
Relationship Manager and Account Growth
Lumacurve Airfield Signs —Macedonia, OH
- $48,000 - $60,000 a year
- Full-time
- Sales
- Customer service
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
National Account Manager
Right Traffic —Akron, OH
- $50,000 - $75,000 a year
- Full-time
- Mid-level
- 3 years
- Travel
Sales Account Manager
Certified pest control —Cleveland, OH
- $60,000 - $120,000 a year
- Full-time
- CRM software
- Background check
- Management
- Health savings account
- Health insurance
Quick Apply
8d
Business Development / Account Specialist Representative
Class 1 Pavers and Remodelers Inc —Cleveland, OH
- $20 - $50 an hour
- Choose your own hours
- Bilingual
- Construction site
- Office
- Paid time off
- Flexible schedule
Quick Apply
Spanish Speaking Account Executive
Fresh Start —Cleveland, OH
- $40,000 - $120,000 a year
- Full-time
- Spanish
- Bachelor of Science
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Account Executive - Sales - Beachwood, OH
Premier Beauty Supply Inc —Beachwood, OH
- $55,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Account Executive, e-Discovery and Legal Services
IST Management Services —Cleveland, OH
- $65,000 - $155,000 a year
- Full-time
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
National Account Operations Manager
Pleasant Valley Corporation —Medina, OH
- 8 hour shift
- PMP
- Bachelor's degree
- Business Administration
Quick Apply
Strategic Account Manager
Aligned Properties - KW Elevate —Strongsville, OH
- $70,000 - $150,000 a year
- Part-time
- Hybrid work
- Mid-level
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
1d
Vertical Account Manager, Spectrum Business
SPECTRUM —Hudson, OH
- $47,800 - $79,100 a year
- PRN
- Clean driving record
- Microsoft Excel
- 5 years
- Opportunities for advancement
Account Executive
Winsell Incorporated —Medina, OH
- $40,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
Key Accounts Manager
Safran Electrical & Power —Twinsburg, OH
- $58,881.62 - $70,911.20 a year
- Full-time
- Up to 50% travel
- Office
- Travel
- Relocation assistance
- Dental insurance
Quick Apply
Mid-Market Account Manager, Spectrum Business
SPECTRUM —Independence, OH
- $39,900 - $65,800 a year
- Microsoft Outlook
- Mid-level
- Office
- Opportunities for advancement
Landscape Management Account Director - For Commercial Properties
The Pattie Group —Novelty, OH
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Entry-Level Account Manager (Paid Training)
MK11 —Berea, OH
- $55,000 - $75,000 a year
- Full-time
- Background check
- Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Account Manager (part-time)
Art Sentry —Cleveland, OH
- From $23 an hour
- Part-time
- Hybrid work
- Google Workspace
- 5 years
- Microsoft Office
Quick Apply
Senior Account Manager - Parking Operations
Propark Mobility —Cleveland, OH
- $65,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Free parking
- Health insurance
Garden Property Account Manager
The Pattie Group —Novelty, OH
- Full-time
- Sales
- Mid-level
- Residential
- Profit sharing
- Paid holidays
Quick Apply

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account manager jobs near richfield oh

Select Customer Success Account Manager- Cleveland, OH

UPS -
Cleveland, OH

Apply Now

Job Details

Full-time
$61,620 - $107,880 a year
10 hours ago

Benefits

Health savings account
AD&D insurance
Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
Employee discount
Life insurance
Prescription drug insurance

Qualifications

Customer communication

Full Job Description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position will support a territory in Northeast Ohio including Cleveland and surrounding cities of Euclid, Mentor, Painesville, Solon, etc.

Job Description

The Select Customer Success Account Manager will oversee and nurture relationships with our Select customers. The Select CSAM will ensure customer satisfaction, drive product adoption, and support clients in achieving their business objectives. The ideal Select CSAM will excel at balancing strategic guidance and operational support to deliver value and build long-term customer loyalty. With a focus on client satisfaction, retention, and growth, the Select CSAM will identify opportunities to leverage available solutions and products for growth and will ensure a seamless customer experience, the Select CSAM will contribute to retention, expansion, and overall customer success. This role is pivotal in driving customer loyalty and maximizing revenue from existing customers.

Key Responsibilities:

Issue Management:

Serve as the primary point of contact and advocate for designated accounts
Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions and resolve critical issues

Value Creation / Strategic Engagement:

Proactively engage existing customers to identify and mitigate risks to ensure customer satisfaction and retention, and prevent churn
Conduct frequent business reviews, either in-person or virtually, to provide insights and recommendations to enhance the customer experience
Assess customers' business objectives, challenges, and success metrics to ensure UPS alignment to customer needs
Develop and execute tailored success plans, driving adoption and maximizing ROI
Create strategies for upselling / cross-selling opportunities to drive account growth
Regularly create QBRs/QVPs for customers

Analytics/Reporting:

Monitor customer mix and performance metrics to support balanced retention efforts
Update UPS DRIVE with retention data and plan next steps for churn prevention/growth
Stay informed on the customer’s industry trends to provide strategic guidance through UPS offerings

Qualifications:

Demonstrated capability to manage high-value accounts with a customer-centric approach
Exceptional problem-solving skills
Some local travel required as needed
Outstanding communication skills across various platforms
3-5 years in customer success, account management, or other customer-facing roles
Proven ability to balance proactive customer engagement and process efficiency
Growing expertise in medium/large customer relationship management
Bachelor’s degree in business, marketing, or a related field (preferred)
Must be located within the territory or willing to relocate themselves. There's no relocation support for this position.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range:

The salary range for this position is $61.620,00/year to $107.880,00/year. Actual compensation is based on various factors such as location, job-related knowledge, skills, education/training, and work experience. This position is eligible for our sales incentive plan and offers the annual management incentive plan, subject to applicable eligibility requirements. Incentives are not guaranteed and are dependent upon individual and/or company performance. Our company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.

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Refine Your Search

account manager jobs in richfield oh

Select Customer Success Account Manager- Cleveland, OH

Account Manager - Aerospace & Defense

Relationship Manager and Account Growth

National Account Manager

Sales Account Manager

Business Development / Account Specialist Representative

Spanish Speaking Account Executive

Account Executive - Sales - Beachwood, OH

Account Executive, e-Discovery and Legal Services

National Account Operations Manager

Strategic Account Manager

Vertical Account Manager, Spectrum Business

Account Executive

Key Accounts Manager

Mid-Market Account Manager, Spectrum Business

Landscape Management Account Director - For Commercial Properties

Entry-Level Account Manager (Paid Training)

Account Manager (part-time)

Senior Account Manager - Parking Operations

Garden Property Account Manager

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