Top 76 Care coordinator Jobs in Richmond, Va

Case Specialist
Virginia Birth Injury Fund —North Chesterfield, VA
- $65,000 - $95,000 a year
- Full-time
- Nursing
- RN License
- Experience working with individuals with disabilities
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Gift Care Coordinator
International Mission Board —Richmond, VA
- $23.57 - $27.73 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
- Health savings account
- Paid holidays
Nutrition Care Coordinator
Option Care Enterprises, Inc. —Richmond, VA
- $17.02 - $28.38 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Organizational skills
- Health savings account
- Health insurance
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3d
Care Coordinator
Managed Care Services, Inc. —Richmond, VA
- Full-time
- Nursing
- Addiction Medicine
- Experience working with children
- 403(b) matching
- Paid parental leave
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4d
Patient Care Coordinator
Murry & Kuhn Dentistry —Henrico, VA
- $21 - $26 an hour
- Full-time
- Dental office
- Mid-level
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
11d
Patient Care Coordinator
Physical Therapy Solutions —Mechanicsville, VA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
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Medical Office Coordinator (East End)
Virginia League for Planned Parenthood —Richmond, VA
- From $20.55 an hour
- Full-time
- Spanish
- Inventory control
- English
- Paid holidays
- Dental insurance
Quick Apply
Community Care Navigator - Asheville, NC
MAHEC —Biltmore, VA
- $51,800 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- 3 years
- Loan forgiveness
9d
Patient Care Coordinator
Demant —Richmond, VA
- $17 - $21 an hour
- Inventory management
- HIPAA
- Administrative experience
- Health savings account
- Paid holidays
Veterinary Patient Care Coordinator
PARTNER VETERINARY EMERGENCY AND SPECIALTY CENTER —Henrico, VA
- $24 - $30 an hour
- Full-time
- Mid-level
- Patient care
- Ability to stand for extended periods
- Disability insurance
- Health insurance
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Patient Care Coordinator
Benchmark Physical Therapy —Chester, VA
- Weekends as needed
- Inventory management
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
9d
Patient Care Coordinator
The Chiropractic Office of Dr. Gene Ross —Mechanicsville, VA
- From $18 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid training
- Employee discount
Quick Apply
10d
Health Care Navigator
USVETS Virginia —Richmond, VA
- $23.08 - $28.85 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Addiction Medicine
- Paid holidays
- Health insurance
Care Coordinator
Prosperous Beginnings, LLC —Richmond, VA
- From $25 an hour
- Full-time
- CPR Certification
- Current TB test
- BLS Certification
- Health insurance
Quick Apply
Volunteer Coordinator - Memorial Regional Medical Center - PRN
Bon Secours —Mechanicsville, VA
- $20.97 - $31.47 an hour
- PRN
- Hospital
- Mid-level
- 3 years
- Health savings account
- Disability insurance
Lasik Patient Care Coordinator - Richmond, VA Area
LasikPlus —Richmond, VA
- Anatomy knowledge
- HIPAA
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Dental Office Patient Care Coordinator
Monument Family Dentistry —Richmond, VA
- $18 - $25 an hour
- Full-time
- Dental office
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Care Coordinator - Davita IKC - Richmond, VA
DAVITA —Chester, VA
- $18.00 - $22.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
- Health insurance
- Dental insurance
2d
Student Success Program Coordinator - College of Health Professions
Virginia Commonwealth University —Richmond, VA
- From $45,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Office
- Paid holidays
- Health insurance
Patient Care Coordinator
Peachtree Dentistry —Richmond, VA
- From $17 an hour
- Full-time
- Dental office
- In-person
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
10d

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Case Specialist

Virginia Birth Injury Fund -
North Chesterfield, VA

Quick Apply

Job Details

Full-time
$65,000 - $95,000 a year

Qualifications

Resource identification in social services
Emotional support in crisis intervention
Patient advocacy
De-escalation techniques
Conflict de-escalation
Incident Escalation
Driver's License
Emotional support for patients
Bachelor's degree
Experience working with individuals with trauma-related disorders
Emotional safety support
Relationship management
Working with families
Escalation handling

Full Job Description

Position Overview

The Case Specialist serves as a key member of the Case Management team, providing holistic, family-centered case management services to admitted participants and their families. The Case Specialist develops trusted relationships with families, conducts comprehensive assessments, coordinates Program benefits and community resources, identifies unmet needs, and provides ongoing support throughout the participant's relationship with the Program.

Working within an interdisciplinary team, the Case Specialist utilizes critical thinking, sound professional judgment, trauma-informed approaches, advanced communication and de-escalation techniques, and person-centered care principles to support participants with complex medical, developmental, and social needs. The position routinely conducts home visits, collaborates with internal and external partners, and serves as an advocate and trusted resource for participants and their families.

This position is Exempt under the Fair Labor Standards Act (FLSA).

Duties & Responsibilities:

Case Management & Care Coordination

Manage an assigned caseload by providing ongoing assessment, care coordination, proactive follow-up, and support to participants and their families.
Develop and maintain trusting, long-term relationships with participants and families while maintaining appropriate professional boundaries.
Conduct comprehensive assessments to identify participant and family strengths, unmet needs, barriers to care, and opportunities for additional Program benefits.
Develop individualized service and support plans in collaboration with participants, families, and interdisciplinary team members.
Provides individualized, age-appropriate, family-centered case management and long-term care planning tailored to each participant's evolving needs
Coordinate services across multiple Program benefits and community resources to promote participant well-being and quality of life.
Monitor participant progress and adjust support strategies as needs evolve.

Family-Centered and Trauma-Informed Case Management

Apply family-centered and trauma-informed principles in all interactions with participants, families, providers, and community partners.
Recognize the impact that trauma, disability, and complex medical needs may have on participants and caregivers.
Foster trusting relationships through respectful communication, active listening, empathy, and collaboration.
Promote participant choice, dignity, and self-determination while supporting informed decision-making.
Consider the impact of Program decisions on family stability, continuity of care, and participant well-being.
Support coordinated service delivery that minimizes unnecessary stress or disruption for families.
Identify situations requiring additional support or intervention and coordinate appropriate referrals or leadership involvement.

Participant & Family Engagement

Conduct home visits to assess participant needs, observe environmental and social factors, strengthen relationships with families, and identify opportunities to improve participant outcomes.
Serve as a trusted resource for participants and families by providing education, advocacy, guidance, and ongoing support.
Proactively identify unmet participant needs and connect families with appropriate Program benefits, community resources, healthcare providers, and support services.
Support participants and families in navigating complex medical, social, educational, and community systems.

Communication & Problem Resolution

Serve as a primary point of contact for assigned participants and families, ensuring timely, accurate, compassionate, and responsive communication.
Utilize trauma-informed care principles and advanced de-escalation techniques to effectively manage emotionally charged or high-stress situations.
Identify root causes of participant or family concerns and develop practical, family-centered solutions.
Address concerns by collaborating with families, clarifying Program policies, coordinating internal resources, and facilitating resolution.
Communicate effectively with participants, families, healthcare providers, contractors, community organizations, and other stakeholders.

Collaboration & Program Support

Collaborate with Case Management, Benefits, Policy & Quality, Housing, Finance, and other Program staff to coordinate participant services.
Participate in interdisciplinary case conferences and team meetings to develop coordinated support strategies.
Assist in identifying opportunities to improve participant engagement, care coordination, and service delivery.
Support implementation of departmental workflows, procedures, and continuous improvement initiatives.
Participate in special projects and perform other duties as assigned.

Documentation & Compliance

Maintain timely, accurate, and confidential case documentation in accordance with Program policies, HIPAA requirements, and professional standards.
Document assessments, interventions, home visits, care plans, referrals, participant communications, and follow-up activities.
Ensure case records accurately reflect participant's needs, services provided, and ongoing case management activities.

Qualifications:

Valid Virginia Driver's License and access to reliable transportation to travel to participant homes and other Program-related locations required.
Strong assessment, analytical, critical thinking, and problem-solving skills.
Demonstrated ability to build trusting, collaborative relationships with participants and families experiencing complex medical, emotional, and social challenges.
Experience utilizing trauma-informed care principles and family-centered practice.
Demonstrated ability to effectively de-escalate emotionally charged situations while maintaining professionalism and empathy.
Strong case management, care coordination, advocacy, and resource navigation skills.
Demonstrates sound judgment in determining when leadership consultation is needed and follows appropriate escalation pathways
Excellent interpersonal, written, and verbal communication skills.

Education & Experience:

Bachelor's degree in Social Work, Nursing, Occupational Therapy, Human Services, Public Health, Counseling, Psychology, Rehabilitation or a related field required. Master's degree preferred.
Minimum of 5 years of progressively responsible experience in case management, care coordination, social work, healthcare, disability services, nursing, public health, occupational therapy, rehabilitation or a related human services field.
Experience supporting children and young adults with complex medical needs, disabilities, chronic health conditions, or other medically fragile populations strongly preferred.
Experience conducting home visits and coordinating community-based services preferred.
Experience working with pediatric participants and their families is strongly preferred.
Experience working in healthcare, disability services, rehabilitation, pediatric specialty care, or other multidisciplinary environments preferred.
Current professional licensure or eligibility for licensure in the Commonwealth of Virginia, as applicable to the individual’s profession (e.g., LCSW, LMSW, RN, LPN, OTR/L), preferred.

Compensation:

$65,000 - $95,000 annually

Virginia Birth Injury is an Equal Opportunity Employer. Virgina Birth Injury does not discriminate in hiring or employment practices based on race, color, religion, gender, age, sexual orientation, marital or family status, national origin, non-job-related disability, or status as a veteran.

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Refine Your Search

care coordinator jobs in richmond, va

Case Specialist

Gift Care Coordinator

Nutrition Care Coordinator

Care Coordinator

Patient Care Coordinator

Patient Care Coordinator

Medical Office Coordinator (East End)

Community Care Navigator - Asheville, NC

Patient Care Coordinator

Veterinary Patient Care Coordinator

Patient Care Coordinator

Patient Care Coordinator

Health Care Navigator

Care Coordinator

Volunteer Coordinator - Memorial Regional Medical Center - PRN

Lasik Patient Care Coordinator - Richmond, VA Area

Dental Office Patient Care Coordinator

Care Coordinator - Davita IKC - Richmond, VA

Student Success Program Coordinator - College of Health Professions

Patient Care Coordinator

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