Top 32 Clinical intake lead Jobs in Richmond, Va

Clinical Intake Lead
Home Recovery Home Aid —Richmond, VA
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Supervising experience
Clinical Intake Lead
Immediate Home Care —Richmond, VA
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
Clinical Intake Lead
CareRing Health, LLC —Richmond, VA
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
Client Care Lead (Office Manager)
Light Counseling —Richmond, VA
- $20 - $25 an hour
- Full-time
- Private practice
- Microsoft Excel
- Microsoft Outlook
- 401(k) matching
- Opportunities for advancement
Quick Apply
Lead Clinician I/II Emergency Services ***INTERNAL ONLY***
Richmond Behavioral Health Authority —Richmond, VA
- Full-time
- Adults
- Office
- Administrative experience
CSAC-Supervisee
New Beginning Counseling & Therapy Services LLC —Richmond, VA
- $30 - $35 an hour
- Contract
- Background check
- Addiction Medicine
- Mid-level
Quick Apply
Front Office Coordinator, Part-Time - Richmond (Westhampton), VA
Pivot Physical Therapy —Richmond, VA
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Employee assistance program
- Employee discount
Board Certified Behavior Analyst (BCBA) - In-Clinic EIBI - Chesterfield and Richmond
Dominion Care —Chesterfield, VA
- $75,500 - $92,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Master's degree
- Clinic
- Mileage reimbursement
- Health insurance
Quick Apply
Front Office Coordinator - Richmond (Laburnum), VA
Pivot Physical Therapy —Richmond, VA
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
Licensed Mental Health Professional (Crisis Lead)
L.E.V.E.L.S Mental Health —North Chesterfield, VA
- $35 - $60 an hour
- Weekends as needed
- Hybrid work
- Management
- Psychology
- Social Work
- Dental insurance
Quick Apply
Physical Therapy Aide, Part-Time - Midlothian (Westchester), VA
Pivot Physical Therapy —Midlothian, VA
- $12.77 - $20.00 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Employee assistance program
- Employee discount
Outreach Sales Representative for ABA
Kinfolk ABA —Richmond, VA
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Clinic
- Paid holidays
- 401(k)
Quick Apply
MGR - NURSING
Horizon Health —Richmond, VA
- $94,311.20 - $141,466.80 a year
- Full-time
- Acute care
- Spanish
- Inpatient
- Health savings account
- Disability insurance
ABA Clinical Director (BCBA) - Good Compensation
Ability Builders ABA Co —Richmond, VA
- $100,000 - $120,000 a year
- Full-time
- 5 years
- Data analysis skills
- HIPAA
- Paid holidays
- Dental insurance
Quick Apply
8d
Director, Nursing & Study Operations
START Center for Cancer Research —Richmond, VA
- Monday to Friday
- Nursing
- RN License
- 5 years
- Disability insurance
- Health insurance
Quick Apply
8d
Director of Nursing
Nayar Health Care —Richmond, VA
- $100,000 - $110,000 a year
- Full-time
- CPR Certification
- RN License
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
12d
Area Vice President - Hospice Sales
James River Home Health & Hospice —Richmond, VA
- $119,250 - $132,500 a year
- Full-time
- Remote
- 3 years
- Travel
- Home Health
Quick Apply
2d
Remote Registered Dietitian or CNS - Flexible Hours, Work from Anywhere
Berry Street —Richmond, VA
- Up to $85 an hour
- Choose your own hours
- Remote
- Mid-level
- Marketing
- Commercial
- Health insurance
- Flexible schedule
Quick Apply
4d
Board Certified Behavior Analyst (BCBA) - In-Home, School-Age Focus - Chesterfield
Dominion Care —Richmond, VA
- $75,500 - $92,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Master's degree
- Children
- Mileage reimbursement
- Health insurance
Quick Apply
Resource RN - Hospice
Legacy Hospice Inc. —Richmond, VA
- $80,000 - $90,000 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Health insurance
- Dental insurance
9d

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clinical intake lead jobs near richmond, va

Clinical Intake Lead

Home Recovery Home Aid -
Richmond, VA

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Job Details

Full-time

Qualifications

High school diploma or GED
Video conferences (communication methods)

Full Job Description

Overview:

We're looking for an Intake Lead for our growing Home Health business!

The Home Health Intake Lead oversees the daily operations of the centralized intake function, ensuring timely and accurate processing of referrals across multiple branch locations. This role serves as the primary resource for intake staff, referral sources, branch leaders, and clinical teams, helping to drive referral conversion, improve patient access, and ensure compliance with home health regulations and payer requirements.

The Intake Lead balances hands-on intake responsibilities with team leadership, workflow oversight, training, and performance monitoring. This position works closely with scheduling, clinical leadership, human resources, account executives and branch operations teams to support organizational growth and exceptional customer service.

Responsibilities:

Intake Operations

Lead daily intake operations for multiple home health locations.
Monitor referral pipelines to ensure timely processing and conversion of referrals to admissions.
Review referrals for completeness, payer eligibility, service availability, and compliance requirements.
Coordinate with referral sources, physicians, hospitals, case managers, account executives and internal clinical teams to obtain necessary documentation.
Ensure referrals are processed accurately and within established service-level expectations.
Support intake staff during periods of high volume and assist with complex referral situations.
Ensure intake is staffed after hours and weekends for timely processing of referrals 7 days a week.

Team Leadership

Provide day-to-day guidance, coaching, and support to Intake Coordinators and Intake Specialists.
Assist with onboarding and training of new intake team members.
Monitor workloads and adjust assignments to maintain productivity and service levels.
Identify opportunities for process improvement and operational efficiency.
Participate in performance management activities, including feedback, coaching, and development planning.

Customer Service & Relationship Management

Promote a customer-focused culture that delivers exceptional service to patients, families, referral partners, and internal stakeholders.
Resolve escalated referral or intake concerns promptly and professionally.
Build collaborative relationships with branch leaders, clinical managers, and external referral sources.

Compliance & Quality

Ensure intake processes comply with Medicare, Medicaid, commercial payer, and accreditation requirements.
Maintain accurate documentation within the electronic medical record and related systems.
Monitor key performance indicators such as referral response time, conversion rates, admission timeliness, and intake accuracy.
Support audits and quality improvement initiatives as needed.

Reporting & Analytics

Track and report intake metrics, trends, and operational performance.
Identify barriers to referral conversion and recommend corrective actions.
Assist leadership in forecasting staffing and workflow needs based on referral volume.

Qualifications:

Education

High school diploma or equivalent required.
Associate's or Bachelor's degree in healthcare administration, business, or a related field preferred.

Experience

Minimum of three years of healthcare intake, admissions, scheduling, or related operational experience.
Minimum of one year of leadership, supervisory, or lead experience preferred.
Home health, hospice, or post-acute care experience strongly preferred.
Experience working with Medicare, Medicaid, and commercial insurance verification processes preferred.

Knowledge, Skills & Abilities

Strong understanding of home health referral and admission processes.
Knowledge of payer authorization and insurance verification requirements.
Excellent organizational and prioritization skills.
Strong customer service and relationship-building abilities.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with electronic medical records, scheduling systems, and Microsoft Office applications.
Strong verbal and written communication skills.
Ability to analyze operational data and drive process improvements.

Physical Requirements

Ability to remain seated and work at a computer for extended periods.
Ability to communicate effectively by phone, video conference, and in person.
Ability to occasionally lift up to 15 pounds.

CareRing Health, LLC is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.

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Refine Your Search

clinical intake lead jobs in richmond, va

Clinical Intake Lead

Clinical Intake Lead

Clinical Intake Lead

Client Care Lead (Office Manager)

Lead Clinician I/II Emergency Services INTERNAL ONLY

CSAC-Supervisee

Front Office Coordinator, Part-Time - Richmond (Westhampton), VA

Board Certified Behavior Analyst (BCBA) - In-Clinic EIBI - Chesterfield and Richmond

Front Office Coordinator - Richmond (Laburnum), VA

Licensed Mental Health Professional (Crisis Lead)

Physical Therapy Aide, Part-Time - Midlothian (Westchester), VA

Outreach Sales Representative for ABA

MGR - NURSING

ABA Clinical Director (BCBA) - Good Compensation

Director, Nursing & Study Operations

Director of Nursing

Area Vice President - Hospice Sales

Remote Registered Dietitian or CNS - Flexible Hours, Work from Anywhere

Board Certified Behavior Analyst (BCBA) - In-Home, School-Age Focus - Chesterfield

Resource RN - Hospice

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