Top 399 Closing team leader Jobs in Richmond, Va

Quality Team Leader, North America
Allianz —Richmond, VA
- $51,930 - $76,131 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
Fulfillment Operations Team Leader - Glen Allen, VA
Target —Glen Allen, VA
- $21.75 - $37.00 an hour
- Weekends as needed
- 18 years or older
- Inventory management
- Mid-level
- Paid holidays
- Disability insurance
2d
Inbound Operations (Early Morning, 4am) Team Leader - Glen Allen, VA
Target —Glen Allen, VA
- $21.75 - $37.00 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
2d
Keyholder
SHOE SHOW MEGA —Richmond, VA
- Merchandising
- Retail management
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
Whole Foods Market —Glen Allen, VA
- $15.00 - $24.40 an hour
- 8 hour shift
- Basic math
- Ability to lift 50 pounds
- Organizational skills
- Store discount
- Paid time off
Retail Freight Team Leader
Ollies Bargain Outlet, Inc. —Henrico, VA
- $16.02 - $17.02 an hour
- Weekends as needed
- Management
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Communications Call Center Rep - Rotating Days & Evenings
VCU Health System —Richmond, VA
- $16.08 - $24.12 an hour
- Full-time
- Word processing
- HIPAA
- High school diploma or GED
Family Services Supervisor
087-Henrico Dept Of Social Services —Henrico County, VA
- $82,943 - $152,578 a year
- Weekends as needed
- Background check
- Master of Social Work
- Bachelor's degree
- Paid holidays
- Disability insurance
14d
Office Administrator
YHB —Richmond, VA
- $22 - $33 an hour
- Hybrid work
- Mid-level
- High school diploma or GED
- Typing
- Profit sharing
- Paid parental leave
Quick Apply
Order Picker - Packer
EVERGREEN ENTERPRISES OF VIRGINIA LLC —Richmond, VA
- $10 - $11 an hour
- Seasonal
- Computer literacy
- Warehouse
- Computer skills
- Health insurance
- 401(k)
Quick Apply
Certified Medical Assistant
Men's Wellness Centers —Glen Allen, VA
- $19 - $24 an hour
- Full-time
- CPR Certification
- Vital signs
- BLS Certification
- Paid training
- Health savings account
Quick Apply
Entry Level SOLAR ENERGY Consultant
ZUNA SOLAR —Richmond, VA
- $80,000 - $200,000 a year
- 8 hour shift
- 18 years or older
- No experience needed
- English
- Professional development assistance
- Opportunities for advancement
Quick Apply
Entry Level Sales Representative
Ion Solar —Richmond, VA
- $75,000 - $112,000 a year
- Full-time
- Driver's License
- Military encouraged
- In-person
- Paid training
Quick Apply
Entry Level Sales Representative
Ion Solar —Richmond, VA
- $75,000 - $112,000 a year
- Full-time
- Driver's License
- Military encouraged
- In-person
- Paid training
Quick Apply
Outside Sales Representative
UniFirst —Richmond, VA
- $49,000 - $120,000 a year
- Full-time
- Clean driving record
- Driver's License
- Driving
- Fuel card
- Paid holidays
10d
Staff Accountant
HHHunt —Richmond, VA
- $22.60 - $28.25 an hour
- Overtime
- Hybrid work
- Writing skills
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
Team Captain On Field Operations
DICK'S Sporting Goods —Richmond, VA
- $44,500 - $58,500 a year
- Full-time
- Background check
- Merchandising
- Mid-level
8d
Assistant Project Manager
CNA Contractor —Richmond, VA
- $60,000 - $85,000 a year
- Full-time
- Construction site
- Mid-level
- Organizational skills
- Paid time off
Quick Apply
6755 - Store Manager
Lids —Richmond, VA
- $18 - $19 an hour
- Full-time
- Ability to walk for extended periods
- Merchandising
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Lead
Wingstop - Sizzling Platter —Chester, VA
- $15 - $17 an hour
- Part-time
- Mid-level
- Ability to lift 50 pounds
- Leadership
- Health insurance
- Dental insurance
Quick Apply

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Quality Team Leader, North America

Allianz -
Richmond, VA

Apply Now

Job Details

Full-time
$51,930 - $76,131 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Retirement plan

Qualifications

Customer communication

Full Job Description

We are seeking a motivated and people-focused Quality Team Leader to lead a team of Quality Specialists within Transversal Claims Operations. This role is responsible for driving team performance, ensuring quality standards are met, customer escalations and complaints are resolved fairly and compliantly, and excellent customer outcomes are delivered.
As a frontline leader, you will coach and develop employees, manage escalations, monitor operational performance, and partner with cross-functional teams to identify trends and drive continuous improvement.

What you will do:

Lead, coach, and develop a team of Quality Specialists.
Analyze quality, complaint, and performance data to identify opportunities for improvement.
Support process improvements, operational initiatives, and change management activities.
Conduct performance reviews, one-on-one meetings, and coaching sessions.
Monitor productivity, quality, and service levels to achieve team goals.
Manage workload distribution and support operational efficiency.
Serve as the escalation point for complex or high-risk customer escalations, concerns, and complaints.
Oversee quality checks and assurance across the team's work to ensure accuracy, consistency, and adherence to standards.
Ensure quality checks and complaint handling meet regulatory requirements and company standards.
Collaborate with Claims, Quality, Compliance, Legal, and Customer Experience teams to resolve issues and improve outcomes.
Ensure functional rule application locally and support audit process and closing findings as required.
Engage directly with customers and partners to resolve concerns and strengthen relationships.
Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.
Candidates must reside in Virginia, Florida, Georgia, Maryland, North Carolina, or Texas to be considered for this position. This role may require occasional travel to our Virginia home office for meetings and team events, as business needs dictate.

What you will bring:

Associate's degree or equivalent combination of education and experience.
3+ years of experience in quality assurance, complaints handling, claims, insurance operations, or a related field.
Previous leadership, supervisory, or team lead experience preferred.
Strong understanding of quality assurance, complaint resolution, and regulatory requirements.
Proven coaching and employee development skills.
Excellent problem-solving, decision-making, and conflict-resolution abilities.
Strong analytical and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office and operational reporting tools.

What we offer:
Annualized base pay is USA - $51,930 - $76,131 USD

Actual base pay may vary based upon factors such as relevant experience, qualifications, internal equity of peers, and geographic location. Employees may also qualify for performance-based bonuses, merit increases, and other incentives based on individual and company performance. The availability and amount of these additional compensation elements are determined by company policy and may vary.

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance. We offer a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings plans, paid time off, and other employee programs. Eligibility for benefits is subject to plan terms and conditions and may vary based on position and/or employment status.

At Allianz we use some AI-assisted technology as part of our recruitment process to help match candidates to roles based on skills, experience, job title, and location. AI supports our recruiters by enhancing the efficiency and accuracy of candidate assessments and job recommendations, while all applications are reviewed by our recruitment team and final hiring decisions are made by humans.
This posting is for an existing vacancy.

103485 | Customer Services Claims | Professional | [[filter11]] | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in theworld. Caring for our employees, their ambitions, dreams and challenges, is what makes us aunique employer. Together we can build an environment where everyone feels empoweredand has the confidence to explore, to grow and to shape a better future for our customersand the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, andwe are dedicated to consistently advocating for equal opportunities for all. And the foundationfor this is our inclusive workplace, where people and performance both matter, and nurturesa culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of race, ethnicity or cultural background, age,gender, nationality, religion, social class, disability or sexual orientation, or any othercharacteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

Apply Now

Refine Your Search

closing team leader jobs in richmond, va

Quality Team Leader, North America

Fulfillment Operations Team Leader - Glen Allen, VA

Inbound Operations (Early Morning, 4am) Team Leader - Glen Allen, VA

Keyholder

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

Retail Freight Team Leader

Communications Call Center Rep - Rotating Days & Evenings

Family Services Supervisor

Office Administrator

Order Picker - Packer

Certified Medical Assistant

Entry Level SOLAR ENERGY Consultant

Entry Level Sales Representative

Entry Level Sales Representative

Outside Sales Representative

Staff Accountant

Team Captain On Field Operations

Assistant Project Manager

6755 - Store Manager

Lead

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