Top 428 Communication specialist internal Jobs in Richmond, Va

Customer Service Specialist
City of Richmond, VA —Richmond, VA
- $25.09 - $29.13 an hour
- Full-time
- Bilingual
- Basic math
- Research
- Tuition reimbursement
- Referral program
8d
Administrative Operations Support Specialist
Dept Conservation & Recreation —Richmond, VA
- $24 - $28 an hour
- Weekends as needed
- Background check
- 18 years or older
- Writing skills
- Free parking
- Disability insurance
12d
Employee Culture & Engagement Specialist
Hyper Solutions Inc —Richmond, VA
- $70,000 - $100,000 a year
- Marketing
- Public speaking
- Mid-level
- Health insurance
- Dental insurance
5d
Physical Therapist
OrthoVirginia Inc —Midlothian, VA
- $71,600 - $107,400 a year
- Full-time
- CPR Certification
- Bachelor of Science
- Physical & Rehabilitation Medicine
- Continuing education credits
- Health insurance
Quick Apply
OT - Upper Extremity Recovery Specialist
SHELTERING ARMS INSTITUTE —Henrico, VA
- $36.92 - $49.32 an hour
- Full-time
- Background check
- CPR Certification
- Doctoral degree
- Wellness program
- 403(b) matching
Quick Apply
8d
Experienced Bank Secrecy Act Officer (5 YRS Required)
Henrico Federal Credit Union —Henrico, VA
- $62,096.73 - $77,620.91 a year
- Full-time
- Background check
- Office
- Finance
- Health savings account
- Health insurance
Quick Apply
Physical Therapist
OrthoVirginia Inc —Richmond, VA
- $71,600 - $107,400 a year
- Full-time
- CPR Certification
- Bachelor of Science
- Physical & Rehabilitation Medicine
- Continuing education credits
- Health insurance
Quick Apply
Talent Acquisition Specialist - Service
Kodiak Labor Solutions —Richmond, VA
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- 3 years
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
7d
Therapeutic Footwear - Fitter
Foot Companion, Inc. —Richmond, VA
- $21 - $25 an hour
- Full-time
- Background check
- Anatomy knowledge
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Manager, Healthcare Contracts
OrthoVirginia Inc —Richmond, VA
- $83,000 - $124,500 a year
- Full-time
- Research
- 3 years
- Bachelor's degree
Quick Apply
Physician Assistant
OrthoVirginia Inc —Henrico, VA
- $54.04 - $81.06 an hour
- Full-time
- Surgery
- Inpatient
- Mid-level
Quick Apply
14d
RSVP - W2 Life Insurance Specialist - Remote - Hiring Event
Insurance Supermarket Inc. —Virginia
- $38,500 - $180,000 a year
- Full-time
- Computer literacy
- Mid-level
- Communication skills
- Health insurance
- Paid time off
VP, Financial Consultant - Richmond, VA
Charles Schwab —Glen Allen, VA
- $70,000 - $110,000 a year
- Office
- Business development
- Senior level
- Paid parental leave
- Employee stock purchase plan
Specialty Nutrition Systems, Long-Term Feeding Account Consultant - Virginia / Washington DC
Avanos Medical —Virginia
- Full-time
- Remote
- Skilled nursing facility
- Microsoft Outlook
- Surgery
- Health insurance
- 401(k) matching
AR Specialist
TSRC, Inc. —Ashland, VA
- $21 - $23 an hour
- Full-time
- Writing skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
Card Vertical Risk Manager, Card Data Controls, Script & Feature Governance - Principal Associate
Capital One —Richmond, VA
- Email
- Military
- Office
- High school diploma or GED
- Health insurance
Manager, Patient Collections
OrthoVirginia Inc —Richmond, VA
- $79,000 - $118,500 a year
- Full-time
- 3 years
- Finance
- Analysis skills
Quick Apply
Pella Service Specialist
Pella Windows and Doors —Richmond, VA
- From $21 an hour
- 8 hour shift
- Background check
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Allergy Testing & Immunotherapy Nurse (LPN/RN)
Richmond Allergy and Asthma Specialists —Henrico, VA
- Full-time
- Private practice
- CPR Certification
- Patient monitoring
- Health insurance
- Dental insurance
Quick Apply
Physician Assistant
OrthoVirginia Inc —Henrico, VA
- $111,200 - $166,800 a year
- Full-time
- Surgery
- Inpatient
- Mid-level
Quick Apply

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Customer Service Specialist

City of Richmond, VA -
Richmond, VA

Apply Now

Job Details

Full-time
$25.09 - $29.13 an hour
8 days ago

Benefits

Tuition reimbursement
Referral program

Qualifications

Financial data reconciliation
High school diploma or GED

Full Job Description

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
Tuition Assistance Program

Description

This employee class provides front-line customer service, citizen assistance, and revenue processing. Extensive data entry and account reconciliation. Strong ability to handle escalated inquiries, respectively, as well as conduct research, and adjustments for all manner of account queries. May serve as a lead worker. Ability to address customer complaints, billing queries and processes changes to accounts. Work will include entering data into an assigned system; researching and correcting account errors, and system defects; assisting with training of employees; creating bills; processing account adjustments; calculating and processing refunds; responding to phone calls, emails, and in-person inquiries; reconciling funds received; transmitting and posting electronic files; operating machines, and remittance processors; and performing basic clerical functions such as filing, utilizing computers, printers, issuing correspondence, mail sorting, etc.

Supervision Exercised/Received:

Exercised: This classification typically does not supervise other employees, but may assist the supervisor with supervision duties, and/or act as a lead worker.
Received: This classification typically reports to a supervisor or manager.
Note: Other reporting relationships may apply.

Duties include but are not limited to

Provides customer service account support activities such as investigating and researching account information and history; processing and adjusting customer accounts; performing billing and account reconciliation; clearing billing exceptions and correcting billing errors; following up on service orders; and processing refunds.
Provides routine and advanced-level customer service, handling basic and escalated inquiries. Assists customers, departments, and employees by providing information, handling requests, and researching and responding to inquiries over the telephone, email, and in-person.
Performs data entry. Prepares reports, spreadsheets, and other documentation.
Performs other clerical and administrative duties, as required.

Qualifications, Special Certifications and Licenses

Knowledge (some combination of the following):

Proficient communication skills, ability to create correspondence internally and externally
Ability to adhere to deadlines
Adhere to customer service policies and procedures
Experience with Municipal governments
City of Richmond Assessors File
Familiarity using accounting and standard office equipment and programs
Understand and implement principles, methods, and practices of accounting
Ability to analyze and interpret fiscal and accounting data and to prepare appropriate statements and reports

Skills (some combination of the following):

EnerGov
Proficient in accounting practices
Proficiency with Accounts Receivable
Proficiency with Accounts Payable
Proficiency at Microsoft Office Suite
Proficient in Data entry and reconciliation
Diplomacy
Problem-solving
Account management
Strong Oral and written communication skills
Interpersonal communication
Basic mathematics
Customer service
Researching
Interacting with potentially irate or irrational customers

Abilities (some combination of the following):

Multi-task
Listen attentively
Analyze information
Work with diverse populations
Work in a fast-paced environment
Analyze data to resolve customer issues or concerns

LICENSING, CERTIFICATIONS, and OTHER SPECIAL REQUIREMENTS:

Bilingual preferred

MINIMUM TRAINING AND EXPERIENCE:

High School Diploma or GED
Four years of customer service and payment processing, reconciliation and adjustment experience
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. While performing the essential duties of this job, the employee is regularly required to talk, see, hear, finger (pick, pinch, type, or otherwise work primarily with fingers), and use substantial repetitive motions of the wrists, hands and fingers. The employee is occasionally required to stoop, kneel, crouch, walk and reach extending hands and arms in any direction. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.

Internal use: HR Generalist to review.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at [email protected].

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.

Apply Now

Refine Your Search

communication specialist internal jobs in richmond, va

Customer Service Specialist

Administrative Operations Support Specialist

Employee Culture & Engagement Specialist

Physical Therapist

OT - Upper Extremity Recovery Specialist

Experienced Bank Secrecy Act Officer (5 YRS Required)

Physical Therapist

Talent Acquisition Specialist - Service

Therapeutic Footwear - Fitter

Manager, Healthcare Contracts

Physician Assistant

RSVP - W2 Life Insurance Specialist - Remote - Hiring Event

VP, Financial Consultant - Richmond, VA

Specialty Nutrition Systems, Long-Term Feeding Account Consultant - Virginia / Washington DC

AR Specialist

Card Vertical Risk Manager, Card Data Controls, Script & Feature Governance - Principal Associate

Manager, Patient Collections

Pella Service Specialist

Allergy Testing & Immunotherapy Nurse (LPN/RN)

Physician Assistant

I want to receive the latest job alert for communication specialist internal in richmond, va

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