Top 158 Customer experience analyst Jobs in Richmond, Va

Claims Analyst - REMOTE
Ryder System —Richmond, VA
- $90,000 - $100,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Disability insurance
- Health insurance
5d
Records Examiner / Analyst Supporting the FBI
FSA Federal —Richmond, VA
- Customer service
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Quick Apply
Analyst, Customer Information
Estes Forwarding Worldwide —Richmond, VA
- $60,000 - $72,000 a year
- Full-time
- Microsoft Word
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Specialist - Technology Support Analyst (Central Help Desk)
Chesterfield County Public Schools —Chesterfield, VA
- $59,764.74 - $101,590.99 a year
- Online Application
- Google Workspace
- Current TB test
- Computer Science
Technical Support Analyst 4 - Richmond, VA/ONSITE 100%
Software Technology Inc —Richmond, VA
- Contract
- Writing skills
- Research
- Mid-level
Quick Apply
Oracle Database Analyst
Computer Enterprises Inc —Richmond, VA
- $55 an hour
- Contract
- 5 years
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
1d
Board Certified Behavior Analyst (BCBA) - EIBI, In-Clinic - Chesterfield
Dominion Care —Chesterfield, VA
- $75,500 - $92,000 a year
- Full-time
- Mid-level
- Master's degree
- Clinic
- Mileage reimbursement
- Health insurance
Quick Apply
Salesforce Business Analyst
System One —Virginia
- $120,000 - $130,000 a year
- Remote
- 5 years
- Writing skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
3d
Analyst, FP&A
CVS Health —Richmond, VA
- $43,888 - $102,081 a year
- Full-time
- Office
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
Senior Business Analyst Operations - Remote
Sentara Health Administration, Inc. —Richmond, VA
- $60,756.80 - $101,254.40 a year
- Overtime
- Remote
- 7 years
- SQL
- Bachelor's degree
- 403(b) matching
- Paid parental leave
Quick Apply
2d
Customer Operations Analyst
Century Distribution Systems, Inc —Glen Allen, VA
- Mid-level
- SQL
- Continuous improvement
Parts Analyst
BMH EQUIPMENT —Midlothian, VA
- $23 - $26 an hour
- 8 hour shift
- Warehouse
- Computer skills
- Ability to stand for extended periods
- Health savings account
- Health insurance
Quick Apply
Associate GRC Analyst
CoStar Group —Richmond, VA
- $75,000 - $101,000 a year
- Full-time
- Customer service
- Mid-level
- Office
- Employee stock purchase plan
- Health insurance
1d
Analyst
Ocean Network Express (North America) Inc. —Richmond, VA
- $50,000 - $70,000 a year
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Disability insurance
- Health insurance
Associate Claims Analyst - MNA Claims Triage
Markel Service Inc. —Glen Allen, VA
- $25.11 - $34.52 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Customer service
- Word processing
- AD&D insurance
- Employee stock purchase plan
Quick Apply
2d
Desktop Remote Analyst
Iron Bow Technologies —Richmond, VA
- $19.00 - $22.50 an hour
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Mid-level
Quick Apply
8d
Process Analyst
TEMPERPACK TECHNOLOGIES INC —Richmond, VA
- $50,000 - $65,000 a year
- Full-time
- Office
- Analysis skills
- US work authorization
Foundation Analyst
Atlantic Region CBO —Richmond, VA
- $18.23 - $27.34 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Strategy Analyst
CarMax —Richmond, VA
- $68,300 - $102,500 a year
- 8 hour shift
- Mid-level
- Office
- SQL
- Paid jury duty
- Paid holidays
Senior Business Systems Analyst
Genworth —Richmond, VA
- $96,700 - $181,000 a year
- Full-time
- Remote
- Azure
- 5 years
- SQL
- Paid holidays
- Loan repayment program

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customer experience analyst jobs near richmond, va

Claims Analyst - REMOTE

Ryder System -
Richmond, VA

Apply Now

Job Details

Full-time
$90,000 - $100,000 a year
5 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

Casualty insurance experience
Regulatory compliance in claims processing
Claims negotiation
Insurance claims litigation
Customer engagement
Liability insurance knowledge
Medical terminology
Managing litigation projects

Full Job Description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description :

The Claims Analyst handles complex and high exposure bodily injury and property damage claims under Ryder’s self-administered liability program.

This position investigates and adjusts claims, as well as directs defense counsel, independent adjusters, experts, and other vendors in the

claims-handling processes.

Requirements

Bachelor's degree and/or equivalent experience and seven or more (7+) years of experience in casualty claims required
Strong claim technical skills required
Adjuster licenses are required for various States

ADDITIONAL REQUIREMENTS:

Demonstrated ability to handle large exposure and complex claims including litigated matters and coverage cases.
Strong commitment to the principles of customer focus
Effective interpersonal skills and ability to communicate clearly in verbal and written communications
Complete detailed and quality internal reports
Superior negotiation skills and ability to deal effectively with claimants and plaintiff attorneys
Comprehensive understanding of all relevant laws and regulations as well as related medical and legal terminology
Requires superior claim technical skills
Comprehensive understanding of insurance coverage
State licenses are a plus
Obtaining necessary licensing will be required within 90 days

Responsibilities:

Responsibilities include but are not limited to:

Investigates and adjusts claims, as well as directs outside defense counsel, independent adjusters, experts, and other vendors in the claim-handling processes
Assists Claim Manager in the identification of exposures and recommends solutions
Must possess a comprehensive understanding of all relevant laws and regulations governing Property and Casualty claims in the US, Canada and Puerto Rico
Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder’s liability program
On-going interaction with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants
Interacts with Law Department on significant cases, and updates field operations personnel on claim status
Supervises outside vendors retained for investigations, cost containment, expert witnesses, and litigation management to ensure claims are being handled appropriately according to the applicable jurisdictions
Routinely interacts with primary and excess insurance carriers, and re-insurers on files meeting reporting thresholds
Assists Claims Manager, when appropriate or the manager is out of the office
Helps other team members on technical issues
Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments
Investigates and resolves complex and high exposure claims pursued against Ryder and our insured customers

Job Category: Risk Management

Our Culture & Commitment :

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Salaried

Minimum Pay Range:

$90,000.00

Maximum Pay Range:

$100,000.00

Benefits Information :

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=4022345&hashed=256118533) to download the comprehensive benefits summary.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note :

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] .

Current Employees :

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

\#wd

Apply Now

Refine Your Search

customer experience analyst jobs in richmond, va

Claims Analyst - REMOTE

Records Examiner / Analyst Supporting the FBI

Analyst, Customer Information

Specialist - Technology Support Analyst (Central Help Desk)

Technical Support Analyst 4 - Richmond, VA/ONSITE 100%

Oracle Database Analyst

Board Certified Behavior Analyst (BCBA) - EIBI, In-Clinic - Chesterfield

Salesforce Business Analyst

Analyst, FP&A

Senior Business Analyst Operations - Remote

Customer Operations Analyst

Parts Analyst

Associate GRC Analyst

Analyst

Associate Claims Analyst - MNA Claims Triage

Desktop Remote Analyst

Process Analyst

Foundation Analyst

Strategy Analyst

Senior Business Systems Analyst

I want to receive the latest job alert for customer experience analyst in richmond, va

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