Top 712 Customer service/sales representative Jobs in Richmond, Va

Customer Service Representative
Woodfin-Your Home Team —Richmond, VA
- $20 - $25 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Continuous improvement
- Paid training
- Health savings account
Quick Apply
Compliance Officer and Supervisory Principal
Capitol Securities Management, Inc. —Glen Allen, VA
- From $95,000 a year
- Full-time
- Management
- Office
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
7d
Outdoor Living - Design Representative
Fahrenheit Advisors —Rockville, VA
- Construction site
- Mid-level
- Office
Quick Apply
Entry Level Sales Representative
Confidential —Highland Springs, VA
- $900 - $1,300 a week
- Full-time
- Background check
- High school diploma or GED
- In-person
Quick Apply
6h
Outside Sales Representative
Industrial Automation Co —Henrico, VA
- $40,000 - $120,000 a year
- Full-time
- Hybrid work
- Background check
- Marketing
- 5 years
- Mileage reimbursement
- Health savings account
Quick Apply
12d
Bilingual Sales - 4 day work week - 5 days off every 3 weeks! Top Performers Only
Grace Auto Sales and Service —Henrico, VA
- $3,800 - $7,600 a month
- Full-time
- Background check
- Spanish
- Dealership
- Health savings account
- Health insurance
Quick Apply
Account Manager - Industrial Sales Representative
BBP Sales, LLC —Richmond, VA
- Full-time
- Mid-level
- Paid training
- Mileage reimbursement
Quick Apply
Sales Consultant (Athletes & Sports-Minded Professionals Wanted!)
Roof-ER —Short Pump, VA
- $150,000 - $250,000 a year
- Full-time
- Bilingual
- Driver's License
- Math
Quick Apply
Insurance Sales Rep
Mequell Green Insurance Agency Inc —Chesterfield, VA
- $45,000 - $65,000 a year
- Full-time
- Mid-level
- Business development
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Inside Sales Representative
DPR Construction —Richmond, VA
- Full-time
- Customer service
- Office
- Ability to lift 50 pounds
Territory Sales Representative
Indeed Pest Solutions —Richmond, VA
- Up to $59,232.93 a year
- Full-time
- Background check
- Mid-level
- Residential
- Flexible schedule
Quick Apply
AT&T Sales Team Member
LM Solutions Richmond —Glen Allen, VA
- $800 - $1,100 a week
- Full-time
- Background check
- Office
- High school diploma or GED
- Employee discount
Quick Apply
9d
Wealth Management Trainee (VA)
Bankers Life —Richmond, VA
- $50,000 - $80,000 a year
- Full-time
- Customer service
- No experience needed
- Entry level
Quick Apply
Service Technician - CDL Required
AmeriGas Propane, Inc. —Richmond, VA
- $29.50 an hour
- 12 hour shift
- CDL B
- Background check
- Clean driving record
- Health savings account
- Paid holidays
8d
Financial Services Professional - Hybrid Remote (VA)
Bankers Life —Richmond, VA
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Entry level
Quick Apply
Customer Engagement Advisor
CLEAResult Consulting Inc. —Richmond, VA
- $57,000 - $83,500 a year
- Full-time
- Clean driving record
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Sales and Operations Management Trainee
Penske Truck Leasing —Sandston, VA
- $27 an hour
- Marketing
- Inventory management
- DOT physical examination
- Employee discount
- Opportunities for advancement
1d
In-Home Sales Rep – $1,000/Wk Training + Bonuses + Vehicle Support
Stable Foundations —Hanover County, VA
- From $200,000 a year
- Full-time
- Driver's License
- Construction experience
- Reliable transportation
- Paid training
- Health insurance
Quick Apply
1d
Fast Track to Management
New York Life Insurance Company Richmond, VA —Glen Allen, VA
- $60,000 - $150,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Customer service
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
In-Home Sales Rep – $1,000/Wk Training + Bonuses + Vehicle Support
Kefficient Foundation & Waterproofing —Chesterfield County, VA
- From $200,000 a year
- Full-time
- Driver's License
- Construction experience
- Reliable transportation
- Paid training
- Health insurance
Quick Apply
1d

I want to receive the latest job alert for customer service/sales representative in richmond, va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service/sales representative jobs near richmond, va

Retail Sales Associate jobs in Chester, VA

Compliance Officer jobs in Boston, MA

Management Trainee jobs in Richmond, VA

Account Representative jobs in Richmond, VA

Client Advisor jobs in Richmond, VA

Customer Service Representative jobs in Richmond, VA

Inside Sales Representative jobs in Richmond, VA

Service Technician jobs in Richmond, VA

Retail Sales Associate jobs in Madison, WI

Retail jobs in Gloucester County, NJ

Medical Device Sales jobs in Tampa, FL

Retail Sales Associate jobs in Gastonia, NC

Clerical Associate jobs in New York, NY

Retail Sales Associate jobs in San Francisco, CA

Retail Sales Associate jobs in Marietta, GA

Healthcare Compliance jobs in Remote

Compliance jobs in Colorado

Compliance Officer jobs in Miramar, FL

Compliance Officer jobs in Des Moines, IA

Piedmont Healthcare Security Officer jobs in Georgia

Customer Service Representative

Woodfin-Your Home Team -
Richmond, VA

Quick Apply

Job Details

Full-time
$20 - $25 an hour

Benefits

Paid training
Health savings account
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Who We’re Hiring:

Be great with us! Our team is passionate about delivering exceptional customer experiences. As the Customer Service Representative, you play a key role in managing various aspects of customer accounts, ensuring their satisfaction, driving inside sales initiatives, and play an important role in the enhancement of the overall customer experience. Your strong customer service skills, attention to detail, and tech-savviness contribute to our team. Together, we will thrive in our dynamic environment that fosters positive customer relationships!

Who We Are:

Woodfin – Your Home Team: A seven-time Richmond Times Dispatch Top Workplace. Our success is no accident. We hire, train, and reward top talent, emphasizing quality people. As a hometown company, we value customer service and employ dedicated, hard-working individuals. We provide comprehensive support, including work-life balance, paid training, wellness programs, and more. Join us to work for an organization built around the core values of Humility, Integrity, and Respect!

What You’ll Do:

Customer-Centric Mindset
- Foster a customer-centric mindset by prioritizing customer satisfaction and continuously seeking ways to enhance their experience.
- Seek feedback from customers and teammates to drive continuous improvement.
- Support customer experience programs and initiatives.
- Maintain a positive and resilient attitude in customer service interactions.
- Be proactive in engaging with customers by anticipating their needs.
Assisting customers and addressing inquiries
- Professionally and promptly assist customers with inquiries, resolving concerns related to budget plans, payment discrepancies, and service agreements.
- Conduct credit checks for customers requesting a billable status.
- Monitor and respond to customer inquiries received through the Woodfin Portal.
- Assist walk-in customers with various needs.
Sales and additional services
- Promote cross-selling services to provide customers with comprehensive solutions.
- Develop problem-solving skills to address complex customer issues promptly.
- Renew service agreements by contacting customers, discussing renewal options, and maintaining long-term relationships.
- Assist and activate Paw Point accounts, allowing customers to redeem points for rewards.
Scheduling and coordination
- Efficiently schedule service calls, tune-ups, propane, and oil deliveries.
- Proactively reach out to customers to schedule tune-up appointments and ensure optimal equipment performance.
- Coordinate technical support appointments for timely issue resolution.
- Manage conference room schedules for a specific location.
Collaboration and customer record management
- Collaborate with cross-departmental teams to provide a seamless customer experience.
- Keep customer records up to date, attach tune-up sheets, remove canceled service agreement plans, and update equipment information.

What You’ll Bring:

High school diploma or equivalent is required.
Must be at least 18 years old with an upbeat personality and a warm and friendly demeanor.
Customer Service Representatives possess excellent verbal and written communication skills. They actively listen to customer inquiries and effectively convey information and provide solutions.
CSRs have a deep understanding of the products and services they are supporting. This knowledge enables them to assist customers effectively and answer questions accurately.
Must be able to demonstrate empathy towards customers’ concerns and be patient even in challenging situations. They build rapport and find suitable solutions that address customers’ needs.
CSRs often face unpredictable situations; they are adaptable and flexible in their approach. They handle changing circumstances and adjust their strategies accordingly.
Must possess a positive, friendly, team-oriented attitude. CRSs maintain a positive demeanor and enhance customer satisfaction by contributing a pleasant experience.
Customer Service Representatives with cross-selling skills identify complementary products or services that align with customers' needs. They offer relevant suggestions and make informed recommendations, enhancing the customer experience while increasing sales.
CSRs inside sales skills identify potential opportunities and effectively communicate the value of products or services to customers.
CSRs have strong problem-solving skills. They analyze customer issues, think critically, and provide timely and effective resolutions.
Efficient time management is crucial to handle multiple customer inquiries promptly. Coordinators succeed at prioritizing tasks, managing their workload, and meeting deadlines.

What We Offer:

Woodfin – Your Home Team offers a wide range of employee benefits, including:

A welcoming, family-oriented work environment that supports work/life balance.
401K plan with Roth and Traditional options, including a 25% company match on up to 6% of your income.
Medical insurance with three plan choices, including Health Savings Account options.
Dental insurance with two plan choices.
Vision insurance coverage.
Flexible spending account.
Tuition reimbursement.
Access to apprenticeship training programs.
Scholarship opportunities for you and your family.
Paths for cross-training and career advancement.
Paid vacation and PTO that accrues from day one.
Employee Assistance Program for support when needed.

Not everyone may fulfill all the requirements listed here. If you possess the necessary skills but are unsure about your background, please don’t hesitate to apply. We welcome your application and are eager to explore the opportunity with you. We’re constantly seeking individuals who can contribute to our company’s growth and success.

At Woodfin Heating, Inc., we are committed to cultivating an environment of mutual respect and inclusion. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, age, sex, national origin, gender, pregnancy, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, ethnic origin, or any other characteristic protected by federal, state or local laws.

All aspects of employment will be based on merit, competence, performance, and business needs, including the decision to hire, promote, discipline, or discharge.

WFWIJ

Quick Apply

Refine Your Search

customer service/sales representative jobs in richmond, va

Customer Service Representative

Compliance Officer and Supervisory Principal

Outdoor Living - Design Representative

Entry Level Sales Representative

Outside Sales Representative

Bilingual Sales - 4 day work week - 5 days off every 3 weeks! Top Performers Only

Account Manager - Industrial Sales Representative

Sales Consultant (Athletes & Sports-Minded Professionals Wanted!)

Insurance Sales Rep

Inside Sales Representative

Territory Sales Representative

AT&T Sales Team Member

Wealth Management Trainee (VA)

Service Technician - CDL Required

Financial Services Professional - Hybrid Remote (VA)

Customer Engagement Advisor

Sales and Operations Management Trainee

In-Home Sales Rep – $1,000/Wk Training + Bonuses + Vehicle Support

Fast Track to Management

In-Home Sales Rep – $1,000/Wk Training + Bonuses + Vehicle Support

I want to receive the latest job alert for customer service/sales representative in richmond, va

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected