Top 196 Patient services representative Jobs in Richmond, Va

Customer Service Representative – Healthcare
Maximus —Chester, VA
- $15.82 an hour
- Overtime
- HIPAA
- English
- Office
- Paid training
- Paid holidays
1h
Dental Treatment Coordinator
Overstreet White Dunegan Lyons, LTD —Richmond, VA
- Full-time
- Dental office
- HIPAA
- Administrative experience
- Health insurance
- 401(k)
Quick Apply
Experienced Required - Dental Receptionist
Modern Dentistry —North Chesterfield, VA
- $17 - $21 an hour
- Full-time
- Spanish
- Dental office
- English
- Health insurance
- Paid time off
Quick Apply
4h
Front Desk, Dental Practice
Confidential (pediatric dental practice) —Mechanicsville, VA
- $18 - $24 an hour
- Full-time
- Microsoft Word
- Background check
- Dental office
- Health insurance
- Dental insurance
Quick Apply
Dental Front Desk Receptionist
Dentists on Grove Avenue —Richmond, VA
- $18 - $24 an hour
- Full-time
- Dental office
- In-person
- 1 year
- Health insurance
- Paid time off
Quick Apply
2h
Patient Service Representative
Patient First —Richmond, VA
- $18.75 - $21.25 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Maintenance
- 401(k)
- 401(k) matching
8d
Patient Care Representative
Virginia Eye Institute —Richmond, VA
- $18.00 - $22.98 an hour
- Full-time
- High school diploma or GED
- Clinic
- Typing
- COVID-19 protective measures
Quick Apply
19h
Patient Services Representative – Care-A-Van
Bon Secours —Richmond, VA
- $16.76 - $24.65 an hour
- High school diploma or GED
- Children
- Computer skills
- Health savings account
- Disability insurance
Patient Registrar Weekdays
Henrico Doctors' Hospital Forest —Richmond, VA
- $15.00 - $21.44 an hour
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
1d
Dental Office Coordinator
Biggers Family Dentistry —Midlothian, VA
- From $18 an hour
- 8 hour shift
- Dental office
- Data entry
- Organizational skills
- Dental insurance
- Paid time off
Quick Apply
Patient Services Representative (30 hours per week)
Shady Grove Fertility —Richmond, VA
- $20 - $22 an hour
- Part-time
- Medical office experience
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
2d
Patient Intake Coordinator
Richmond Vascular Center —Richmond, VA
- From $20 an hour
- 8 hour shift
- Private practice
- Medical office experience
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
7d
Patient Registration Representative
KidMed —Glen Allen, VA
- Part-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Paid time off
Quick Apply
Patient Service Representative
Forefront Dermatology —Glen Allen, VA
- Urgently hiring
- Computer literacy
- High school diploma or GED
- Clinic
- Profit sharing
- Health savings account
Patient Service Representative-Telehealth
Patient First —Glen Allen, VA
- $18.75 - $21.25 an hour
- Part-time
- Telehealth
- Entry level
- 401(k)
- 401(k) matching
Medical Receptionist
Concentra —Richmond, VA
- $17.18 - $22.34 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Commuter assistance
- Disability insurance
Patient Representative
CareNow —Chester, VA
- $15.86 - $22.99 an hour
- Full-time
- Urgent Care
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Patient Access Representative
UHS - Atlantic Region CBO —Richmond, VA
- $16.88 - $25.32 an hour
- Full-time
- Anatomy knowledge
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health savings account
Quick Apply
Patient Service Representative
Richmond Gastroenterology Associates —Richmond, VA
- $17 - $21 an hour
- Full-time
- Communication skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
Front Desk Representative
VERNON J HARRIS EAST END COMMUNITY HEALTH CENTER —Richmond, VA
- $19.75 - $30.90 an hour
- Extended hours
- Spanish
- English
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply

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Customer Service Representative – Healthcare

Maximus -
Chester, VA

Apply Now

Job Details

Full-time
$15.82 an hour
1 hour ago

Benefits

Paid training
Paid holidays
Health insurance
401(k)
Paid time off
Employee assistance program
401(k) matching
Employee discount
Flexible schedule

Qualifications

English
High school diploma or GED

Full Job Description

Location: On-site in Chester, VA
Hourly Base Pay: $15.82/hr. plus potential bonus opportunities*
Schedule: Flexible Limited-Service Full-Time schedules available

Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter

Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m.

Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You!

Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.

Pay and Benefits

We provide a competitive package designed to support your success both inside and outside work:

Work/Life Balance Support: Flexible schedules that meet your lifestyle!
Competitive Compensation:

o $15.82/hr. + 10% shift differential for evening shifts

o Potential bonus opportunities may be available, subject to eligibility requirements*

Great Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience
Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage
Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays
Future Planning: 401k with company match
Career Growth: A supportive environment with career development and promotional opportunities
Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs
Meaningful Work with Impact: No cold calling, sales, or collection calls required!

*Eligibility requirements apply, ask your recruiter for more details

Essential Duties and Responsibilities:

Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
Calls are basic and routine.
Uses computerized system for tracking, information gathering, and/or troubleshooting.
Provides feedback when needed, provide input on call trends, processes, procedures, and training.
May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
Refer calls as required to CSR Lead
Maintain up-to-date knowledge of client regulations and policies
Report problems that occur via the online system so they can be addressed by the appropriate parties

Minimum Requirements

High School diploma or equivalent with 6 months of customer service experience.
Must be able to speak and read English clearly, professionally and fluently.
Ability to work within established turnaround times
Must have excellent interpersonal skills and the ability to organize simultaneous tasks
Ability to work as a member of a team
Regular and predictable attendance is required
Must participate and certify in internal CCO training to begin this role.
Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
May be required to work overtime and scheduled holidays.
Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.

Pay: $15.82 per hour

Benefits:

401(k)
Flexible schedule

Work Location: In person

Apply Now

Refine Your Search

patient services representative jobs in richmond, va

Customer Service Representative – Healthcare

Dental Treatment Coordinator

Experienced Required - Dental Receptionist

Front Desk, Dental Practice

Dental Front Desk Receptionist

Patient Service Representative

Patient Care Representative

Patient Services Representative – Care-A-Van

Patient Registrar Weekdays

Dental Office Coordinator

Patient Services Representative (30 hours per week)

Patient Intake Coordinator

Patient Registration Representative

Patient Service Representative

Patient Service Representative-Telehealth

Medical Receptionist

Patient Representative

Patient Access Representative

Patient Service Representative

Front Desk Representative

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