Top 94 Quality specialist day shift Jobs in Richmond, Va

Call Center Specialist - hybrid position!
Virginia Women's Center —Richmond, VA
- $17.50 - $18.75 an hour
- 8 hour shift
- Hybrid work
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Quality Specialist - Day Shift
GXO Logistics —North Chesterfield, VA
- Day shift
- Basic math
- Pass drug screening
- High school diploma or GED
- Disability insurance
- Health insurance
10d
Pharmacy Benefit & Compliance Specialist - Remote in Virginia
Sentara Health Administration, Inc. —Richmond, VA
- Full-time
- Remote
- High school diploma or GED
- SQL
- Analysis skills
- 403(b) matching
- Paid parental leave
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1d
International Operations Specialist
ChemTreat —Glen Allen, VA
- $28.50 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
7d
Veterinary Receptionist (Care Coordinator) - Broad Street Veterinary Hospital
PetVet Care Centers —Richmond, VA
- $16 - $18 an hour
- No weekends
- 18 years or older
- 2 years
- Entry level
- Paid parental leave
- Paid holidays
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Radiology Technologist
OrthoVirginia Inc —Midlothian, VA
- $28.08 - $42.12 an hour
- No weekends
- Mid-level
- Outpatient experience
- Outpatient
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Registered Nurse RN Medical Surgical and Trauma
Chippenham Hospital —Richmond, VA
- $32.14 - $48.20 an hour
- Full-time
- Mid-level
- Medical-Surgical
- 1 year
- Employee stock purchase plan
- Disability insurance
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Physical Therapist
ReEnvision Physical Therapy —Henrico, VA
- $70,000 - $90,000 a year
- 8 hour shift
- Physical & Rehabilitation Medicine
- Adults
- Mid-level
- Profit sharing
- Continuing education credits
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Rail Logistics Specialist - Evening Shift
Quality Transportation Services, Inc. —Mechanicsville, VA
- $50,000 - $55,000 a year
- Full-time
- Spanish
- Writing skills
- English
- Health savings account
- Disability insurance
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5d
Registered Nurse RN NICU Part Time
Johnston-Willis Hospital —Richmond, VA
- $33.74 - $50.62 an hour
- Part-time
- Critical & Intensive Care
- Pediatrics
- 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
Substitute Health Fitness Specialist - Richmond, VA
The National Institute for Fitness and Sport (NIFS) —Richmond, VA
- Full-time
- Background check
- CPR Certification
- Pass drug screening
Quick Apply
Technician
National Seating & Mobility, Inc. —Richmond, VA
- $18.50 - $21.00 an hour
- 8 hour shift
- Customer service
- High school diploma or GED
- Assembly
- Paid holidays
- Health insurance
Quick Apply
1d
Radiology Technologist (RT) – Urgent Care – Towne Center
Bon Secours —Midlothian, VA
- $26.82 - $41.57 an hour
- 12 hour shift
- Customer service
- Urgent Care
- Mid-level
- Health savings account
- Paid holidays
Care Management Administrative Assistant
Patient First —Glen Allen, VA
- $18 - $23 an hour
- Full-time
- 18 years or older
- Ability to walk for extended periods
- HIPAA
- Paid holidays
- Disability insurance
10d
Route Coverage Specialist - UniFirst
UniFirst —Richmond, VA
- Full-time
- Clean driving record
- High school diploma or GED
- Ability to lift 50 pounds
- Profit sharing
- Health insurance
1d
Customer Service Associate
Grease Monkey Chesterfield —North Chesterfield, VA
- $15 - $22 an hour
- Full-time
- Computer literacy
- Writing skills
- Basic math
- Health insurance
- Vision insurance
Quick Apply
Customer Service Specialist
Grease Monkey Chesterfield —Richmond, VA
- $13 - $20 an hour
- Full-time
- Computer literacy
- Writing skills
- Basic math
- Opportunities for advancement
- Flexible schedule
Quick Apply
Operations Expert, Aerospace & Defense (US)
Airspace —Richmond, VA
- $27 - $40 an hour
- In-person
- Senior level
- Leadership
- Dental insurance
- 401(k)
Quick Apply
11d
Client Solutions Specialist II-Business Loans
Truist Bank —Richmond, VA
- $45,760 - $65,990 a year
- Overtime
- Computer literacy
- English
- Mid-level
- AD&D insurance
- Paid holidays
23h
Café Ambassador - Short Pump
Capital One —Richmond, VA
- Weekends as needed
- Google Workspace
- High school diploma or GED
- Fair chance
- Paid parental leave
- Disability insurance

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Call Center Specialist - hybrid position!

Virginia Women's Center -
Richmond, VA

Quick Apply

Job Details

Full-time
$17.50 - $18.75 an hour

Benefits

Health savings account
Paid holidays
Disability insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Customer communication

Full Job Description

Full-time Opening: 40-hours/week
Scheduled Shifts: Monday - Friday only
Scheduled Hours: 7:30am - 4:30pm or 8:00am - 5:00pm with 1-hour lunch break
Training Location: Administrative office on Glen Forest Drive, Richmond, VA 23226
**hybrid/remote work options available with manager's approval following completion of in-person training**

Summary: Provides support and assistance to patients and others accessing Virginia Women's Center via telephone and the patient portal.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Triage a high volume of incoming phone calls and portal communications while demonstrating a prompt, courteous, helpful manner.
Make outbound calls to schedule patients referred by external facilities as well as patients requiring return appointments.
Schedule, coordinate, and reschedule patient appointments on the telephone or via the patient portal.
Assist patients in choosing the provider most appropriate for their medical needs.
Provide guidance and education to patients with regard to insurance policy restrictions, deductibles, potential copays, and cost shares to be collected at the time of their appointment(s).
Send a secure message to patients for portal registration; and assist patients in navigation of patient portal.
Evaluate provider schedules for accuracy and availability of appointments.
Guide patients to available resources on the VWC website.
Populate normal genetic testing results per protocol.
Assist with administrative projects as needed.
Attend required meetings.
Complies with Virginia Women's Center's policies and procedures. Follows guidelines required by HIPAA, OSHA regulations, and Red Flags Rule. Maintains appropriate attendance and punctuality as defined by Virginia Women's Center's policies.

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Experience and/or Licensure

High school diploma or general education degree (GED).

One-year related experience and/or training preferred; or equivalent combination of education and experience.

Knowledge, Skills and Abilities

Knowledge of receptionist tasks, office procedures, paperwork

Knowledge of customer service concepts and office policies

Knowledge of office cash payment policies and procedures

Knowledge of grammar, spelling, and punctuation

Knowledge of insurance carrier requirements and terminology

Skill in operating a keyboard, fax, photocopy machine, and scanner

Skill in answering the telephone in a pleasant and helpful manner

Skill in maintaining departmental quality assurance and quality control standards

Ability to stay current with numerous changing insurance company policies

Ability to communicate with patients to ascertain patient information and scheduling needs

Ability to organize and prioritize tasks effectively

Ability to speak clearly and concisely

Ability to read, understand, and follow oral and written instructions

Ability to establish and maintain effective working relationships with patients, employees, and the public

Ability to maintain the strictest of patient confidentiality

Ability to react calmly and effectively in emergency situations

Ability to type 30 words per minute

Ability to manage work responsibilities in a high-volume environment

Accuracy in computer data entry and recording telephone messages

Physical Demands

Sitting for 7-8 hours/day. Requires eye-hand coordination, finger dexterity. Vision must be corrected to 20/20 and hearing must be in normal range. Must be able to view computer screens for long periods.

Work Environment

Work is performed in a call center environment. Involves frequent telephone contact with patients. May be stressful at times. Position allows for hybrid/remote work options at the discretion of management.

Benefits & Rewards

A service-centered culture reflecting a strong work-ethic and caring, compassionate team members
Competitive compensation and growth opportunities
Health, vision, and dental insurance
Health savings accounts (HSA) and flex spending accounts (FSA)
401k plan with employer contributions and match
Paid time off and paid holidays
Life insurance both employer-paid and voluntary
Critical illness and accident insurance
Annual employer contribution toward uniforms/scrubs
Employer paid long-term disability benefits and comprehensive employee assistance program
A variety of discount programs offered to employees
Employee referral bonus and peer recognition programs
Company-sponsored FUN events and community volunteer opportunities

Virginia Women's Center is a full-service women's health care practice specializing in gynecology, obstetrics, urogynecology, weight and wellness, high-risk obstetrics, obstetrical genetic counseling, breast health/mammography, bone and mental health services, ultrasound, and surgeries and procedures.

Living Our Values

We put patients first.

Every single interaction matters
Communicate with compassion

We embrace change.

Adapt to the fast pace of women's healthcare
Seek new perspectives and information

We play as a team.

Together, we make a difference
Believe the best in each other

We work to be better.

Challenges are opportunities to be better
Contribute to our shared purpose

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Virginia Women's Center, please contact our HR Department at (804) 288-4084.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, marital status, ancestry, military or veteran status, or any other characteristic or status protected by law. We do not tolerate discrimination or harassment in the workplace.

Quick Apply

Refine Your Search

quality specialist day shift jobs in richmond, va

Call Center Specialist - hybrid position!

Quality Specialist - Day Shift

Pharmacy Benefit & Compliance Specialist - Remote in Virginia

International Operations Specialist

Veterinary Receptionist (Care Coordinator) - Broad Street Veterinary Hospital

Radiology Technologist

Registered Nurse RN Medical Surgical and Trauma

Physical Therapist

Rail Logistics Specialist - Evening Shift

Registered Nurse RN NICU Part Time

Substitute Health Fitness Specialist - Richmond, VA

Technician

Radiology Technologist (RT) – Urgent Care – Towne Center

Care Management Administrative Assistant

Route Coverage Specialist - UniFirst

Customer Service Associate

Customer Service Specialist

Operations Expert, Aerospace & Defense (US)

Client Solutions Specialist II-Business Loans

Café Ambassador - Short Pump

I want to receive the latest job alert for quality specialist day shift in richmond, va

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