Top 89 Senior quality assurance manager Jobs in Richmond, Va

Senior Program Director (Onsite Richmond, Virginia)
Maximus —Richmond, VA
- $130,000 - $175,000 a year
- 7 years
- Research
- Bachelor's degree
- Paid holidays
- Disability insurance
Substitute Health Fitness Specialist - Richmond, VA
The National Institute for Fitness and Sport (NIFS) —Richmond, VA
- Full-time
- Background check
- CPR Certification
- Pass drug screening
Quick Apply
Card Vertical Risk Manager, Card Data Controls, Script & Feature Governance - Principal Associate
Capital One —Richmond, VA
- Email
- Military
- Office
- High school diploma or GED
- Health insurance
Title Agent - ROW (Richmond)
GTT, LLC —Glen Allen, VA
- $38 - $45 an hour
- Contract
- Background check
- Microsoft Excel
- Up to 50% travel
- Dental insurance
- 401(k)
Quick Apply
Senior Civil Project Manager
Goodwin Recruiting —Richmond, VA
- Full-time
- Residential
- Supervising experience
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Director Of Nursing RN
Cedarfield —Richmond, VA
- $92,000 - $115,000 a year
- Weekends as needed
- CPR Certification
- Nursing
- RN License
- Free parking
- 403(b) matching
Quick Apply
13d
Senior Manager - BSA/AML Complex Investigations (Hybrid/Richmond, VA)
Atlantic Union Bank —Glen Allen, VA
- $90,179 - $150,557 a year
- Hybrid work
- 5 years
- Analysis skills
- Bachelor's degree
Associate Manager, Quality Assurance
Thermo Fisher Scientific —Richmond, VA
- $75,000 - $90,000 a year
- Online Application
- Background check
- Pass drug screening
- Office
- Commuter assistance
- Paid parental leave
Quality Manager
Eaton —Richmond, VA
- $113,000 - $165,000 a year
- Background check
- Analysis skills
- Mentoring
- Relocation assistance
- Retirement plan
Traffic Operations Center (TOC) - Project Manager
AtkinsRéalis —Richmond, VA
- $200,000 - $250,000 a year
- Full-time
- Public speaking
- 8 years
- Bachelor's degree
- Employee stock purchase plan
- Disability insurance
Compliance Testing Manager
Information Technology Senior Management Forum —Richmond, VA
- $138,100 - $173,400 a year
- Email
- Data analysis skills
- Office
- Bachelor's degree
- Health insurance
Audit & Assurance Senior Manager
Deloitte —Richmond, VA
- $161,925 - $269,875 a year
- Full-time
- Microsoft Excel
- CPA
- Up to 50% travel
Sr. Associate, Project Management (Hybrid)
Capital One —Richmond, VA
- Email
- Military
- Mid-level
- High school diploma or GED
- Health insurance
5d
Compliance Testing Manager
Capital One —Richmond, VA
- Email
- Office
- Bachelor's degree
- Mentoring
- Health insurance
Anti-Money Laundering Senior Investigator II (Supervisor)
Capital One —Richmond, VA
- Email
- Research
- Mid-level
- Office
- Health insurance
4d
Director of Academic Assessment & Program Review
Virginia Commonwealth University —Richmond, VA
- Up to $100,000 a year
- Full-time
- Hybrid work
- 7 years
- Master's degree
- University
- Paid holidays
- Health insurance
Hudson Stock Manager
Hudson by Avolta —Richmond, VA
- $55,000 a year
- Clean driving record
- Ability to walk for extended periods
- Merchandising
- Paid holidays
- Health insurance
Audit Senior Associate
Brown Edwards —Glen Allen, VA
- $60,000 - $95,000 a year
- Full-time
- CPA
- Research
- Office
- Profit sharing
- Health savings account
Senior Technical Project Manager - East Region
CoreWeave —Richmond, VA
- $157,000 - $210,000 a year
- Full-time
- 6 years
- Computer Science
- Construction site
- Paid parental leave
- Health savings account
Quick Apply
VP, Client Operations
Corpay —Richmond, VA
- Full-time
- Writing skills
- 11+ years
- Office
- Health insurance
- Dental insurance
Quick Apply
11d

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senior quality assurance manager jobs near richmond, va

Senior Program Director (Onsite Richmond, Virginia)

Maximus -
Richmond, VA

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Job Details

$130,000 - $175,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Paid time off
Retirement plan

Qualifications

Customer communication
Financial reporting
Financial statement analysis
Research
Global team management
Bachelor's degree
Profit & Loss statement
Leading team collaboration initiatives
Financial statement interpretation
Financial performance measurement
Project leadership
Profit and loss analysis
Cross-functional team management
Program budgeting

Full Job Description

Job Description

Essential Duties and Responsibilities:

Oversee and manage the Project's financial performance, including budgeting, forecasting, and analyzing profit and loss statements to ensure financial targets are met and profitability is maintained.
Ensure program operations comply with all applicable requirements of the contract, as well as state and federal regulations.
Ensure established goals and objectives support the overall project strategies.
Oversee all project administrative operations including budget, financial controls, and human resources.
Plan, develop, and schedule priorities for achieving operational and performance goals.
Review management, productivity, and financial reports and studies to ensure program objectives are met.
Participate in internal audits, research studies, forecasts, and modeling exercises to support project direction and guidance.
Manage operational managers, including monitoring performance, providing mentoring, and professional development guidance.
Capture and maintain resource assignments and utilization across the enterprise to proactively assess and align staffing levels.
Work with internal leadership to facilitate and define priorities including establishing milestones, realistic schedule and securing resources across all strategic initiatives.
Ensure comprehensive management of defined initiatives that include monitoring of the budget, schedule, resource availability, and organizational alignment.
Guide and support RFIs, RFPs and RFQs, response development including writing to management approaches, whitepapers, and concept development.
Lead large, complex, multi-functional programs with responsibility for operational performance, financial results, and client satisfaction.
Direct multiple workstreams, departments, and leadership teams to ensure alignment with organizational goals and contractual obligations.
Establish governance structures and performance management frameworks that drive accountability and consistent execution.
Translate organizational strategy into actionable plans and measurable outcomes.
Serve as the primary contact and trusted partner for clients, and key stakeholders.
Build and maintain strong client relationships through proactive communication, responsiveness, and strategic partnership.
Lead executive-level discussions related to performance, risk management, service delivery, and business growth opportunities.
Manage escalated client issues and develop effective resolutions that preserve relationships and contractual commitments.
Ensure alignment between client expectations, contractual obligations, operational performance, and organizational objectives.
Foster a culture of accountability, engagement, inclusion, innovation, and continuous improvement.
Provide coaching and development opportunities to strengthen leadership capabilities and succession readiness.
Establish clear performance expectations and recognize achievements that support employee engagement and retention.
Drive achievement of operational, financial, quality, compliance, and customer experience goals.
Influence and align stakeholders across a matrixed environment to achieve shared business objectives.
Lead teams through organizational growth, transformation, and change initiatives.

Minimum Requirements

Bachelor's degree in related field required.
12-15 years of professional experience in a related field required.
12+ years of progressive leadership experience managing large-scale operations, programs, or business functions.
7+ years of executive-level leadership experience overseeing multiple departments, contracts, or complex organizational structures.
Demonstrated experience managing significant budgets, P&L responsibility, and operational performance metrics.
Experience leading geographically dispersed and cross-functional teams.

Preferred Skills and Qualifications

Public-sector, healthcare, Medicaid, eligibility, or managed care program experience.
Extensive experience overseeing enterprise or large-scale contact center operations, including performance management, SLA accountability, workforce optimization, and customer experience.
Hands-on leadership experience with large-scale mailroom or document processing operations, including SLA performance, workflow optimization, and service delivery outcomes.
Proven experience leading enterprise or large-scale Quality Assurance and or Appeals operations, including governance, compliance, performance metrics, and continuous improvement initiatives.

#LI-Onsite

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at [email protected] .

Minimum Salary
$130,000.00

Maximum Salary
$175,000.00

Apply Now

Refine Your Search

senior quality assurance manager jobs in richmond, va

Senior Program Director (Onsite Richmond, Virginia)

Substitute Health Fitness Specialist - Richmond, VA

Card Vertical Risk Manager, Card Data Controls, Script & Feature Governance - Principal Associate

Title Agent - ROW (Richmond)

Senior Civil Project Manager

Director Of Nursing RN

Senior Manager - BSA/AML Complex Investigations (Hybrid/Richmond, VA)

Associate Manager, Quality Assurance

Quality Manager

Traffic Operations Center (TOC) - Project Manager

Compliance Testing Manager

Audit & Assurance Senior Manager

Sr. Associate, Project Management (Hybrid)

Compliance Testing Manager

Anti-Money Laundering Senior Investigator II (Supervisor)

Director of Academic Assessment & Program Review

Hudson Stock Manager

Audit Senior Associate

Senior Technical Project Manager - East Region

VP, Client Operations

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