Top 5646 customer experience manager Jobs in richmond ca

Landscape Construction Manager
The Professional Tree Care Company —Richmond, CA
- $105,000 - $120,000 a year
- Overtime
- Spanish
- Microsoft Excel
- Computer literacy
- Fuel card
- Paid holidays
12d
Client Engagement Manager
Decision Counsel —Berkeley, CA
- $100,000 - $125,000 a year
- Full-time
- 5 years
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Lead Education Consultant
Scoot Education —Emeryville, CA
- $82,500 - $92,500 a year
- Full-time
- Hybrid work
- Background check
- School experience
- Spanish
- Health insurance
- Dental insurance
Quick Apply
10d
Property Manager
Structure Properties, Inc. —San Francisco, CA
- $80,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Health savings account
- Health insurance
Quick Apply
Retail Store Manager
Crossroads Trading Co. Inc. —Berkeley, CA
- $70,304 - $80,304 a year
- Full-time
- Merchandising
- Mid-level
- Mentoring
- Commuter assistance
- Paid holidays
Quick Apply
Assistant Community Manager
FirstService Residential —Richmond, CA
- $26 - $29 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Paid holidays
Quick Apply
Senior Construction Project Manager - NorCal
Frontline Wildfire Defense —San Francisco, CA
- $120,000 - $134,000 a year
- Weekends as needed
- Background check
- Google Workspace
- Construction site
- Paid holidays
- Health insurance
Quick Apply
Supervisor, Domestic Forwarding
Watchpoint Logistics, Inc. —Burlingame, CA
- $38 - $42 an hour
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Wellness program
- Health insurance
Field Sales Account Executive (Territory Manager) - San Francisco
Culligan Quench —San Francisco, CA
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Driver's License
- Driving
Quick Apply
Manager, Operations - Transportation
Watchpoint Logistics, Inc. —Burlingame, CA
- $95,000 - $105,000 a year
- Hybrid work
- Office
- Microsoft Office
- Analysis skills
- Wellness program
- Health insurance
Category Manager
CG Roxane —Novato, CA
- $80,000 - $95,000 a year
- Full-time
- Background check
- Spanish
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Sales Store Manager
Lang Antiques —San Francisco, CA
- Up to $200,000 a year
- Full-time
- Inventory management
- Merchandising
- 3 years
- Health insurance
- Retirement plan
Quick Apply
Construction Superintendent/Project Manager
Dry Creek Construction —Concord, CA
- $70,000 - $150,000 a year
- Extended hours
- Carpentry
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Supervisor, Procurement -IT Systems
Inland Empire Health Plan —California
- $104,041.60 - $137,841.60 a year
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Supervising experience
- Disability insurance
- Health insurance
Surgery Department Lead - Experienced Veterinary Assistant or RVT!
San Francisco Animal Medical Center —San Francisco, CA
- $35 - $44 an hour
- Overtime
- Blood sampling
- Hospital
- Surgery
- Continuing education credits
- Commuter assistance
Quick Apply
11d
Account Manager - Event Production Company
Desired Effect —Pleasant Hill, CA
- $26 - $30 an hour
- Weekends as needed
- Hybrid work
- Background check
- Google Workspace
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Automotive Internet Sales Manager
Walnut Creek Honda —Walnut Creek, CA
- $60,000 - $150,000 a year
- 8 hour shift
- Dealership
- Mid-level
- Organizational skills
- Paid training
- Health savings account
Quick Apply
9d
Store Manager
Confidential —Concord, CA
- $80,000 - $95,000 a year
- Full-time
- Background check
- Spanish
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Store Manager #581
Prime Time Nutrition —San Pablo, CA
- $21.50 - $22.00 an hour
- Weekends as needed
- Background check
- Spanish
- Management
- Health insurance
- Dental insurance
Quick Apply
Chinese Bilingual - Assistant Sales Manager
My Wireless - AT&T Authorized Retailer —Oakland, CA
- $42,972 - $67,972 a year
- Weekends as needed
- 18 years or older
- Inventory management
- Merchandising
- Paid training
- Health insurance
Quick Apply

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Landscape Construction Manager

The Professional Tree Care Company -
Richmond, CA

Apply Now

Job Details

Full-time
$105,000 - $120,000 a year
12 days ago

Benefits

Fuel card
Paid holidays
Health insurance
Dental insurance
Paid time off
Paid sick time

Qualifications

Computer operation
Customer communication
Team member evaluation
Microsoft Excel
Computer literacy
Coaching
Client rapport building
In-person customer service
Performance feedback (performance evaluation method)
Driver's License
Supervising experience
Team training
Construction team management
Client management
Mentoring
Schedule creation
Construction scheduling
Productivity software
General management
Working on construction estimation projects

Full Job Description

Have you worked in the landscaping industry for 5 or more years at a supervisory level?
Do you have experience reading blueprints, working with landscape designers and high-end customers?
Are you a hands-on leader with experience DOING this work?
If so, please keep reading…

ABOUT THE OPPORTUNITYAs the company’s newest Landscape Manager, your primary goal is to make sure our clients are thrilled with the work your team does.

The right person for this position is someone with extensive landscaping, hardscaping and/or horticultural experience; someone who has led a bilingual English/Spanish-speaking team and who wants to serve as “La Jefa” or “El Jefe.”

Ideally, she/they/he has worked on horticulture-, landscape- and hardscape-related projects in Northern California and understands the equipment and crew needed to plant, maintain or remove a wide variety of species ranging from shrubs, hedges, and screens to perennials, grasses, flowers, and trees – AND how to build walkways, walls, retaining walls, etc.

Our new Landscape Manager will be an experienced mentor; someone who genuinely enjoys coaching, training, and celebrating the growth and success of their staff.
ABOUT US
Since 1980, The Professional Tree Care Company has been trusted for tree services throughout Northern California. Based in Berkeley, Ca, we service commercial, residential, and public works projects from Mendocino to Monterey, and from San Francisco to Sacramento.
What makes us unique? Aside from having the staff and equipment to take on tree work of any size, we recycle 100% of material removed from job sites at our own Green Waste Recycle Yard, (see greenwasterecycleyard dot com). We also mill logs into dimensional lumber, build outdoor furniture from logs, create wood chips, mulch, and electricity from mulch in cooperations with All Power Labs.

QUALIFICATIONS/REQUIREMENTS

Industry Experience. You have worked in the horticulture and/or landscaping industry for 5+ years, ideally as a Landscape Manager or Foreman/Foreperson
People management skills and experience. You’re a natural mentor/trainer who enjoys helping others advance their professional careers by your efforts. You routinely give out praise with an “Atta boy!” or “’Atta girl!” when deserved, know how to give constructive criticism in private, value a culture of accountability and optimism in which everyone on the clock is as productive as possible
Strong computer literacy with proficiency in MS Office (Word, Excel, etc.), familiar with calendar management, clerical tasks, and able to learn billing and timekeeping software. You will create your own estimates/bids and be responsible for delivering them to clients
Communication skills. You enjoy communicating effectively and professionally with a wide variety of folks including clients, colleagues, and vendors. This including email team announcements in both English and Spanish. (Being bilingual is strongly preferred for this role.)
Customer-facing experience. You’ve worked with clients, homeowners, contractors, sub-contractors, etc. and enjoy establishing rapport
Hardworking. The person we hire will always be available by phone as needed, especially, during fire season
Likeable. You have a long list of clients and former co-workers who think you’re an awesome person
Physically fit and able to hustle. Our LM must be able to work at a brisk pace at least 6+ hours per day. They must also be able to ascend/descend stairs, tromp through forests, vineyards, and/or wilderness to evaluate projects, and lift equipment that weighs +/-40 pounds onto truck beds
Sense of humor. When projects get stressful, we’ll rely on your corny jokes to break the tension. We’ll also reply on your strong EQ (Emotional Intelligence)
ABW/Always Be Working. The candidate we hire is someone who moves quickly, gets a great deal of work done, and uses software or a demonstrated system to track tasks/daily to-dos. They have a good sense of what it takes to keep an entire team running efficiently and know when to request assistance
Clean CA DL You have a clean and current California Driver’s License and will be able to drive a company vehicle to job sites. Experience hauling a trailer is a plus
Authorized to work in the U.S. without sponsorship
Local. Living within a 45-minute commute of the GreenWasteRecycleYard (dot) com @ 2550 Garden Tract Rd., Richmond, CA. You’re a.m. arrival time will be +/- 6:00 a.m.

BONUS POINTS FOR

Being bilingual English/Spanish
Knowing residential IRRIGATION systems: multiple manifold systems designed for the landscaping your team installs.
Hands-on HARDSCAPING experience: rock walls, walkways, retaining walls, gravel pathways
General CONSTRUCTION experience: able to build a deck, electrical wiring basics
Experience using CAD or another design software used in the landscape industry
Experience with Microsoft Project or another project scheduling software that can be used for tree care projects
Having a better than average memory is a HUGE plus
College degree is a plus. Especially, construction management, accounting, or business. Please highlight your education to indicate when you graduated, and the degree earned, if any

RESPONSIBILITIES INCLUDE

Manage. Serve as your team’s point of contact for our clients, landscape foreman/fore-people, the billing/job costing group, arborists/estimators, your recruiting team, our residential scheduler, Director of Field Operations or GM, and President/CEO.
- Line your crew out daily: Meet them each morning to outline the day’s work. Produce and distribute work production/progress reports to foremen/fore-people
- Mentor and train the staff you oversee; provide weekly positive feedback for jobs well done, and determine what went wrong when projects went over time or over budget
- Train staff on plant identification, pruning techniques, fertilization practices and P.H.C. (Plant Health Care) solutions that may include low-toxicity pesticides
- Lead safety meetings and serve as the point-person for field-related training
Sell. Visit client’s properties throughout the Greater Bay Area as assigned by our Scheduler to develop project estimates, maintenance contracts, and special projects bids
- Learn about the East Bay’s Fire Hazard Zones and create bids for upcoming projects
- Work alongside our Plant Health Care Specialist to ensure you are up to date on the most recent non-toxic solutions we have to offer
- Walk clients through solutions to landscaping issues and/or proactively suggest P.H.C. (Plant Health Care) measures that could solve their issues

Collaborate w/HR and people-related support: Interview crew candidates, write performance reviews, coach team members who are lacking specific hard or soft skills, and serve as the point-person for all H.R. or payroll-related issues including helping train crew to use the time-keeping application on their phone. Collaborate with our Accounting/Billing team on a weekly basis to increase billing efficiency
Brainstorm with Marketing. This is an exciting time in a burgeoning industry. We’d love to hear what is working well for the landscaping company you’re currently/recently with
Take on special projects. Work with our President/CEO as needed

Who Should NOT APPLY:

Folks who do not have either: 1) LANDSCAPING industry experience, 2) HARDSCAPING experience, or 3) HORTICULTURAL experience.
Anyone living farther than 45 minutes away from our site at 2550 Garden Tract Road, Richmond, CA
Late night-ers. Your start time is 6:15 a.m. on site, so you’ll need to arrive by +/- 6:00 A.M. and may need to hold phone meetings with our CEO even earlier
People who do not have a CURRENT and CLEAN CALIFORNIA driver’s license, cannot drive or don’t have transportation to remote sites: forests, fields, streams, etc.
Anyone uncomfortable using a port-a-potty as their primary loo

COMPENSATION AND BENEFITS

Base salary of $105,000.00 to $120,000 salary based on
Company vehicle, gas card, phone, laptop, and gear
Immediately: Participation in our 401(k) program, worker’s compensation and auto insurance
After 90 days of employment:
- Medical, dental, and optical insurance paid at 100%
- 5 Paid holidays
- 5 Paid sick days
- Paid time off. PTO is earned as one goes.

Schedule:

+/-9-hour shifts: 6:00 a.m. to +/- 3:00 p.m.
Monday through Friday. Rare weekends

Apply Now

Refine Your Search

customer experience manager jobs in richmond ca

Landscape Construction Manager

Client Engagement Manager

Lead Education Consultant

Property Manager

Retail Store Manager

Assistant Community Manager

Senior Construction Project Manager - NorCal

Supervisor, Domestic Forwarding

Field Sales Account Executive (Territory Manager) - San Francisco

Manager, Operations - Transportation

Category Manager

Sales Store Manager

Construction Superintendent/Project Manager

Supervisor, Procurement -IT Systems

Surgery Department Lead - Experienced Veterinary Assistant or RVT!

Account Manager - Event Production Company

Automotive Internet Sales Manager

Store Manager

Store Manager #581

Chinese Bilingual - Assistant Sales Manager

I want to receive the latest job alert for customer experience manager in richmond ca

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